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Compugen Inc

End User Support - Contract

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview: The focus is onsite IT support, user engagement, equipment management, and ensuring the office technology experience runs smoothly. Key Responsibilities:

Provide onsite end-user support
Support A/V and conference room equipment
Assist with networking equipment where possible; networking experience is considered an asset
Receive and manage IT equipment deliveries
Lift and move equipment weighing up to 50 lbs into storage
Make physical adjustments to desk/workstation spaces
Replace monitors and other hardware as required
Proactively engage and build relationships with users onsite

Skills & Qualifications:

Very strong customer service/CSR skills
High emotional intelligence and excellent interpersonal skills
Professional communication and presentation
Comfort interacting with senior executives
A proactive, approachable, service-oriented personality
Strong end-user troubleshooting capabilities
Hands-on A/V/conference room support experience
Ability and willingness to perform the physical aspects of the role, including lifting up to 50 lbs
Reliability and ability to be onsite five days per week
Networking support experience is a strong asset

Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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More about this job

Responsibilities

Provide onsite end-user IT support, troubleshoot hardware and user issues, and assist with audio-visual, conference room, and networking equipment. Manage equipment deliveries and storage, move equipment, adjust workstations, replace hardware, and proactively build relationships with onsite users.

Requirements

Candidates need strong customer service, interpersonal, communication, and end-user troubleshooting skills, along with hands-on audio-visual or conference room support experience. They must be reliable, willing to work onsite five days per week, and able to lift up to 50 pounds; networking experience is an asset.

Skills

Customer Service
End-User Troubleshooting
Audio-Visual Support
Conference Room Equipment Support
Networking Support
Equipment Management
Interpersonal Communication
Emotional Intelligence
Executive Communication
User Engagement
Hardware Replacement
Physical Equipment Handling

Visa sponsorship

Not detected in the job text

Keywords

Onsite IT Support
End-User Support
Customer Service
Troubleshooting
Audio-Visual Equipment
Conference Room Equipment
Networking Equipment
Equipment Management
IT Equipment Deliveries
Hardware Replacement
Monitors
Workstation Setup
User Engagement
Executive Communication
Physical Equipment Handling

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