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Added 41 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 55 mins ago
S&
EHV Transmission Line Engineering Consultant 2 - Grid
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
…electric utilities, COOPs, and developers. As a subject matter specialist in the area of EHV transmission lines this position will be expected to provide expert level support the…
Added 1 hour ago
V
Specialist, Data Developer
Vale
Canada
- Full-time
We are currently seeking a Specialist, Data Developer (Microsoft) to join our Data Platforms & Foundation team within Information Technology (IT), based in Toronto, ON.
Added 2 hours ago
PI
Automation and Controls Specialist
Price Industries
Winnipeg, MB
- Full-time
Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling,…
Added 2 hours ago
AB
Director, Solution Architecture – Information Technology
Alberta Blue Cross
AB · Hybrid
- Full-time
Lead and mature the Solution Architecture practice, including design methods, review practices, documentation, engagement models, and implementation support.
Added 2 hours ago
PT
Senior Microsoft Security Engineer – Security Hardening (3-Month Contract)
Poly Tech Talent
Toronto, ON
- Full-time
Our client, a large global software organization, is seeking an experienced Senior Microsoft Security Engineer to support a focused security hardening initiative across its Microsoft…
Added 2 hours ago
K
Marketing Specialist
Kimley-Horn
Toronto, ON
- Full-time
Kimley-Horn is looking for a Marketing Specialist to join our team. This is an in-office opportunity located in our downtown Toronto office at 320 Bay Street, Toronto, ON M5H-4A6.
Added 3 hours ago
EI
Emergency Planning & Security Specialist - 18 month term
Edmonton International Airport (YEG)
Edmonton, AB
- Contract
…on a regular basis, YEG appreciates feedback on how it can support and enhance partnerships that exist on the corporate team. YEG values opportunities to create diversity within teams,…
Added 3 hours ago
ZG
Vice President, Production
Zeno Group Canada
Toronto, ON
- Full-time
…experiences. Working closely with creative, strategy, account and specialist teams, you will oversee high-impact productions while strengthening the people, partnerships and processes that…
Added 3 hours ago
CI
IT Support Specialist - Contract
Compugen Inc
Guelph, ON
- Contract
We are seeking an experienced IT Support Specialist to provide technical support across a corporate head office, distribution centre, and multiple retail locations. The successful candidate…
Added 3 hours ago
FA
Senior, Vendor & Repair Management Specialist
FTAI Aviation
Montreal, QC
- Full-time
…vendor managed services. The Senior, Vendor & Repair Management Specialist is responsible for ensuring all key objectives are met by the team, providing guidance to supporting team members…
Added 3 hours ago
FN
Health and Wellness Specialist, Coast Salish
First Nations Health Authority
Ladysmith, BC
- Full-time
As Coast Salish Health and Wellness Specialist, you will be a key member of a multidisciplinary and collaborative team supporting First Nations communities across the Vancouver Island…
Added 3 hours ago
Q
Support Specialist
Quandri
Vancouver, BC
- Full-time
You'll join a fast-moving team with real ownership, direct access to leadership, and a genuine hand in shaping the company's next chapter.
Added 3 hours ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Contribute to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
Added 3 hours ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Contribute to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
Added 3 hours ago
TP
Quality Analyst
Toronto Pearson International Airport
Toronto, ON
- Full-time
As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education…
Added 3 hours ago
EI
Senior Technical Specialist - Long Haul Trucking & Cargo
Echelon Insurance
Mississauga, ON
- Full-time
Work-life harmony with access to an award-winning holistic wellness program,
Added 3 hours ago
FR
Talent Acquisition Specialist
FirstService Residential Canada
Vancouver, BC
- Full-time
We are seeking a Talent Acquisition Specialist to support full-cycle recruitment across office, investment property, and property services roles. This role partners closely with hiring…
Added 3 hours ago
O
Logistics Specialist, Ground
Omnitrans
Toronto, ON
- Full-time
Omnitrans ( A Fastfrate Group Company)is currently searching for a Logistics Specialist to join our Ground Logistics division in Montreal or Toronto.
Added 3 hours ago
M
Specialist, Valuations
MNP
Edmonton, AB
- Full-time
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You…
Added 3 hours ago
Investment & Retirement Specialist
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
We are looking for an Investment & Retirement Specialist to join the Client Advisory team. This is one of the fastest growing areas within Canada Life.
Added 3 hours ago
DI
Sr. Specialist, Social Media & Community Strategy
Definity Insurance Company
Toronto, ON
- Full-time
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Added 3 hours ago
VC
Clinical Simulation Technician
Vancouver Coastal Health
Vancouver, BC
- $41.14 CAD / hour
- Other
Reporting to the Simulation Operations Specialist, the Clinical Simulation Technician is responsible for a wide variety of simulation education, training, and staff development at VCH…
Added 4 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 4 hours ago
CL
Investment & Retirement Specialist
Canada Life
Toronto, ON
- Full-time
We are looking for an Investment & Retirement Specialist to join the Client Advisory team. This is one of the fastest growing areas within Canada Life.

Compugen Inc

IT Support Specialist - Contract

Guelph, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 9, 2026
Experience: Minimum 3 years of experience in an IT Support Specialist, Help Desk, Desktop Support, or similar technical support role.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

We are seeking an experienced IT Support Specialist to provide technical support across a corporate head office, distribution centre, and multiple retail locations. The successful candidate will be responsible for troubleshooting hardware, software, and infrastructure issues, administering user accounts, and ensuring the smooth operation of day-to-day IT systems.

This role requires a minimum of 3 years of hands-on IT support experience, strong troubleshooting skills, and the ability to support both onsite and remote users in a fast-paced, multi-location environment.

Key Responsibilities:

Provide onsite IT support to employees at the corporate head office and adjacent distribution centre.
Deliver remote technical support to users across multiple Ren's Pets retail locations.
Troubleshoot and resolve hardware, software, network connectivity, and end-user technical issues.
Administer and support Microsoft 365, Microsoft Azure, and Active Directory environments.
Manage user account provisioning, modifications, access permissions, and deactivation.
Install, configure, maintain, and troubleshoot Brother and Zebra printers.
Support day-to-day IT infrastructure operations, including system monitoring, maintenance, and troubleshooting.
Assist with workstation setup, software installations, hardware replacements, and employee onboarding/offboarding.
Troubleshoot and escalate complex technical issues to appropriate internal teams or external vendors.
Provide technical assistance for business applications, including Microsoft Dynamics NAV where applicable.
Participate in a rotating on-call schedule, providing evening and weekend technical support every other week.
Maintain accurate documentation of technical issues, resolutions, and IT support activities.

Skills & Qualifications:

Minimum 3 years of experience in an IT Support Specialist, Help Desk, Desktop Support, or similar technical support role.
Hands-on experience administering and troubleshooting Microsoft 365, Microsoft Azure, and Active Directory.
Strong knowledge of Windows operating systems, desktop hardware, software applications, and basic networking.
Experience managing user accounts, security groups, access permissions, and account lifecycle processes.
Experience installing, configuring, and troubleshooting printers, preferably Brother and Zebra devices.
Previous experience supporting users across multiple locations, including remote retail environments.
Familiarity with IT infrastructure operations, troubleshooting, and maintenance.
Experience with Microsoft Dynamics NAV is considered an asset.
Strong analytical, problem-solving, and technical troubleshooting abilities.
Excellent communication and customer service skills, with the ability to assist users of varying technical backgrounds.
Ability to work independently, prioritize multiple support requests, and respond effectively to urgent technical issues.
Flexibility to participate in evening and weekend on-call rotations.
Fluency in English is required; bilingualism in English and French is considered an asset.

Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

#ITR

#CompugenITR

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More about this job

Responsibilities

Provide onsite and remote technical support across the corporate office, distribution centre, and retail locations, resolving hardware, software, network, and business application issues. Administer user accounts and Microsoft environments, maintain IT infrastructure and printers, document support activity, and participate in a rotating evening and weekend on-call schedule.

Requirements

At least three years of experience in IT support, with hands-on administration and troubleshooting experience in Microsoft 365, Azure, and Active Directory. Candidates should have strong Windows, hardware, software, networking, account management, and printer support skills, along with effective communication and customer service abilities; Microsoft Dynamics NAV experience and French-English bilingualism are assets.

Skills

IT Support
Microsoft 365
Microsoft Azure
Active Directory
Windows Operating Systems
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
User Account Administration
Access Permissions
Printer Installation and Troubleshooting
IT Infrastructure Operations
Microsoft Dynamics NAV
Customer Service
Technical Documentation
Remote Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Desktop Support
Microsoft 365
Microsoft Azure
Active Directory
Windows
Hardware
Software
Network Connectivity
User Account Provisioning
Security Groups
Access Permissions
Account Lifecycle Management
Brother Printers
Zebra Printers
IT Infrastructure
Workstation Setup
Software Installation
Employee Onboarding
Employee Offboarding
Microsoft Dynamics NAV
Remote Support
Retail Environments
System Monitoring
Technical Troubleshooting
Incident Documentation
On-Call Support
Customer Service
IT Services

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