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Added 24 mins ago
AI
Digital Marketing and Retail Growth Specialist
American Iron & Metal (AIM)
Laval, QC
- Full-time
Kenny U-Pull is seeking a hands-on Digital Marketing and Retail Growth Specialist to increase customer admissions and retail sales across its yards in Quebec, Ontario, New Brunswick, and…
Added 25 mins ago
CO
Specialist, Reliability
Council on Vertical Urbanism (CVU) - Australia Chapter
Windsor, ON
- Full-time
This role reports directly to the Director of Engineering. The Reliability Specialist is responsible for championing new programs such as Reliability Centered Maintenance, Predictive…
Added 25 mins ago
ZG
Vice President, Production
Zeno Group Canada
Toronto, ON
- Full-time
…experiences. Working closely with creative, strategy, account and specialist teams, you will oversee high-impact productions while strengthening the people, partnerships and processes that…
Added 25 mins ago
K
Air Logistics Gateway Operations Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
…excellence? Join Kuehne+Nagel as an Air Logistics Gateway Operations Specialist, where you will play a critical role in managing gateway operations, maximizing carrier capacity utilization,…
Added 25 mins ago
CI
IT Support Specialist - Contract
Compugen Inc
Guelph, ON
- Contract
…we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to…
Added 25 mins ago
FA
Senior, Vendor & Repair Management Specialist
FTAI Aviation
Montreal, QC
- Full-time
…repair or vendor managed services. The Senior, Vendor & Repair Management Specialist is responsible for ensuring all key objectives are met by the team, providing guidance to supporting…
Added 25 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
…to post-transaction value realization. Our approach is multi-specialist, leveraging deep industry knowledge and functional expertise to help clients achieve differentiated results in their…
Added 40 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Thorough working knowledge of Quality Management Systems (QMS) , Quality Assurance (QA), Quality Control (QC), Point of Care Testing (POCT), and Clinical Laboratory Standard Institute…
Added 40 mins ago
Q
Support Specialist
Quandri
Vancouver, BC
- Full-time
…system runs so you can catch problems before customers do, write Knowledge Hub articles that help brokerages solve issues on their own, and dig into ticket data to find patterns that make…
Added 40 mins ago
S
Seasonal Part Time Sales Associate
Skechers
Oshawa, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 40 mins ago
S
Principal Applied AI Architect
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
10+ years in enterprise or solution architecture, including significant customer-facing work with knowledge of B2B and B2C business patterns.
Added 40 mins ago
Co-op/Intern Engineering Student - Application Specialist (May 2027)
Spartan Controls Ltd.
Calgary, AB
We are recruiting for Application Specialist (Sales) Co-op/Intern Students for 12 months minimum (starting May 2027) to work with our Measurement Instrumentation and Valves & Actuation…
Added 40 mins ago
HR
Specialist, Designated Beauty Advisor (DBA) - Clinique
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 40 mins ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Added 40 mins ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Added 40 mins ago
HR
Specialist, Designated Beauty Advisor (DBA) - Chantecaille
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 40 mins ago
HR
Designated Beauty Advisor - Estee Lauder
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 54 mins ago
NG
Mill Maintenance Planner - Travel & Camp Available
New Gold Inc.
Emo, ON
- Full-time
Under the direction from the Senior Asset Reliability Specialist perform scoping, planning, and scheduling of fixed plant maintenance and repair activities for weekly maintenance schedules…
Added 54 mins ago
EI
Senior Technical Specialist - Long Haul Trucking & Cargo
Echelon Insurance
Mississauga, ON
- Full-time
Advocate for customers while balancing sound claims management and business objectives
Added 54 mins ago
Senior Procurement Specialist
FortisBC
Surrey, BC
The Senior Procurement Specialist facilitates and executes procurement processes within FortisBC which include but is not limited to sourcing, relationship management, contract negotiation,…
Added 54 mins ago
C
Client Engagement Associate
CIBC
Calgary, AB
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 54 mins ago
C
Client Engagement Associate
CIBC
Red Deer, AB
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 54 mins ago
C
Collaboration Technical Specialist
CIBC
Toronto, ON
- Full-time
…experience supporting enterprise collaboration platforms, content management solutions, records management, information governance programs, data classification initiatives, content…
Added 54 mins ago
Investment & Retirement Specialist
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
We are looking for an Investment & Retirement Specialist to join the Client Advisory team. This is one of the fastest growing areas within Canada Life.
Added 1 hour ago
A
Commercial Contracts Lawyer
Alida
Toronto, ON
- $110,000 to $140,000 CAD / year
- Full-time
Support procurement and vendor management: review vendor, supplier and subprocessor contracts, professional services engagement letters and SaaS terms, and work with Security on third-party…

Compugen Inc

IT Support Specialist - Contract

Guelph, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 9, 2026
Experience: Minimum 3 years of experience in an IT Support Specialist, Help Desk, Desktop Support, or similar technical support role.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

We are seeking an experienced IT Support Specialist to provide technical support across a corporate head office, distribution centre, and multiple retail locations. The successful candidate will be responsible for troubleshooting hardware, software, and infrastructure issues, administering user accounts, and ensuring the smooth operation of day-to-day IT systems.

This role requires a minimum of 3 years of hands-on IT support experience, strong troubleshooting skills, and the ability to support both onsite and remote users in a fast-paced, multi-location environment.

Key Responsibilities:

Provide onsite IT support to employees at the corporate head office and adjacent distribution centre.
Deliver remote technical support to users across multiple Ren's Pets retail locations.
Troubleshoot and resolve hardware, software, network connectivity, and end-user technical issues.
Administer and support Microsoft 365, Microsoft Azure, and Active Directory environments.
Manage user account provisioning, modifications, access permissions, and deactivation.
Install, configure, maintain, and troubleshoot Brother and Zebra printers.
Support day-to-day IT infrastructure operations, including system monitoring, maintenance, and troubleshooting.
Assist with workstation setup, software installations, hardware replacements, and employee onboarding/offboarding.
Troubleshoot and escalate complex technical issues to appropriate internal teams or external vendors.
Provide technical assistance for business applications, including Microsoft Dynamics NAV where applicable.
Participate in a rotating on-call schedule, providing evening and weekend technical support every other week.
Maintain accurate documentation of technical issues, resolutions, and IT support activities.

Skills & Qualifications:

Minimum 3 years of experience in an IT Support Specialist, Help Desk, Desktop Support, or similar technical support role.
Hands-on experience administering and troubleshooting Microsoft 365, Microsoft Azure, and Active Directory.
Strong knowledge of Windows operating systems, desktop hardware, software applications, and basic networking.
Experience managing user accounts, security groups, access permissions, and account lifecycle processes.
Experience installing, configuring, and troubleshooting printers, preferably Brother and Zebra devices.
Previous experience supporting users across multiple locations, including remote retail environments.
Familiarity with IT infrastructure operations, troubleshooting, and maintenance.
Experience with Microsoft Dynamics NAV is considered an asset.
Strong analytical, problem-solving, and technical troubleshooting abilities.
Excellent communication and customer service skills, with the ability to assist users of varying technical backgrounds.
Ability to work independently, prioritize multiple support requests, and respond effectively to urgent technical issues.
Flexibility to participate in evening and weekend on-call rotations.
Fluency in English is required; bilingualism in English and French is considered an asset.

Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

#ITR

#CompugenITR

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More about this job

Responsibilities

Provide onsite and remote technical support across the corporate office, distribution centre, and retail locations, resolving hardware, software, network, and business application issues. Administer user accounts and Microsoft environments, maintain IT infrastructure and printers, document support activity, and participate in a rotating evening and weekend on-call schedule.

Requirements

At least three years of experience in IT support, with hands-on administration and troubleshooting experience in Microsoft 365, Azure, and Active Directory. Candidates should have strong Windows, hardware, software, networking, account management, and printer support skills, along with effective communication and customer service abilities; Microsoft Dynamics NAV experience and French-English bilingualism are assets.

Skills

IT Support
Microsoft 365
Microsoft Azure
Active Directory
Windows Operating Systems
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
User Account Administration
Access Permissions
Printer Installation and Troubleshooting
IT Infrastructure Operations
Microsoft Dynamics NAV
Customer Service
Technical Documentation
Remote Support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Desktop Support
Microsoft 365
Microsoft Azure
Active Directory
Windows
Hardware
Software
Network Connectivity
User Account Provisioning
Security Groups
Access Permissions
Account Lifecycle Management
Brother Printers
Zebra Printers
IT Infrastructure
Workstation Setup
Software Installation
Employee Onboarding
Employee Offboarding
Microsoft Dynamics NAV
Remote Support
Retail Environments
System Monitoring
Technical Troubleshooting
Incident Documentation
On-Call Support
Customer Service
IT Services

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