Microsoft Business Systems Analyst - Contract
- Orillia, ON, Canada
Contract
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview: We are seeking a senior Microsoft-focused professional who combines strong hands-on technical capabilities with business analysis and technical leadership.
The successful candidate will support the continued evolution of the client's Microsoft environment, including Microsoft 365, Copilot, Power Platform and related technologies, while working with business and IT stakeholders to identify opportunities for improvement and translate requirements into practical solutions. Key Responsibilities:
- Provide technical leadership and hands-on support across Microsoft 365 and related business applications.
- Support adoption and effective use of Microsoft Copilot and emerging Microsoft capabilities.
- Provide hands-on expertise across:
- Power Apps
- Power BI
- Power Automate
- Gather business requirements and translate them into practical technical solutions.
- Identify opportunities for workflow automation and process improvement.
- Support the design, development, enhancement and maintenance of business applications and workflows.
- Help establish standards, best practices and governance around Microsoft business systems.
- Participate in and provide leadership for Microsoft-focused initiatives.
- Provide guidance and mentorship to other IT team members.
- Support escalated Level 2 technical issues and business-system-related requests.
- Collaborate with infrastructure, security, service providers and business stakeholders.
- Contribute to documentation, knowledge transfer and operational procedures.
- Support future initiatives involving technologies such as Intune, Entra ID, Microsoft Purview and Defender as requirements evolve.
- Several years of progressive experience supporting Microsoft-based business systems and technologies.
- Strong Microsoft 365 experience.
- Hands-on Power Platform experience, particularly Power Apps and Power BI.
- Power Automate/workflow automation experience.
- Familiarity with Microsoft Copilot.
- Business requirements gathering and translation into technical solutions.
- Strong troubleshooting and problem-solving abilities.
- Experience providing advanced/Level 2 technical support.
- Strong communication skills with technical and non-technical stakeholders.
- Ability to work independently and proactively identify opportunities for improvement.
- Relevant Microsoft certifications.
- Technical-lead, mentoring or supervisory experience.
- Microsoft modernization/digital transformation experience.
- Entra ID and Intune.
- Purview, Defender, governance, compliance or information protection.
- Municipal/public-sector experience.
- Experience working with external technology partners or managed service providers.
#ITR
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More about this job
Responsibilities
Provide technical leadership and hands-on support for Microsoft 365, Copilot, Power Platform, and related business systems. Gather and translate business requirements, improve and automate workflows, support escalated issues, and contribute to governance, documentation, and team development.
Requirements
Requires several years of progressive experience with Microsoft-based business systems, strong Microsoft 365 knowledge, and hands-on experience with Power Apps, Power BI, and Power Automate. Candidates should be skilled in requirements analysis, troubleshooting, Level 2 support, and communication with technical and non-technical stakeholders; Microsoft Copilot familiarity is also requested.
Skills
- Microsoft 365
- Power Apps
- Power BI
- Power Automate
- Microsoft Copilot
- Business Analysis
- Requirements Gathering
- Workflow Automation
- Process Improvement
- Technical Support
- Troubleshooting
- Governance
- Stakeholder Communication
- Technical Leadership
- Mentoring
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Management & Leadership
- Consulting
Keywords
- Microsoft 365
- Microsoft Copilot
- Power Platform
- Power Apps
- Power BI
- Power Automate
- Intune
- Entra ID
- Microsoft Purview
- Microsoft Defender
- Business Systems
- Business Analysis
- Requirements Gathering
- Workflow Automation
- Process Improvement
- Level 2 Support
- Technical Leadership
- Governance
- Compliance
- Information Protection
- Digital Transformation
- Microsoft Modernization
- Troubleshooting
- Knowledge Transfer
- Managed Service Providers
- IT Services
- Public Sector