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Compugen Inc

System administrator

Canada

Job type: Full-time
Posting language: English · French
Posted: Sep 25, 2026

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Original job description

English section of this bilingual listing.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Responsibilities:

Administrate Windows/Linux/Cloud-based endpoints (servers);
Create, suspend and erase security account;
Diagnose and resolve outages;
Administrate disk spaces;
Apply security patches as required;
Support OS-related systems;
Complete complex planned interventions (installations, modifications, etc.);
Manages communication with the teams on upgrade, new solutions, etc.;
Follows ITSM ITIL processes for Changes Request, Service requests as well as Incidents and problem management;
Ensures the documentation and processes are created and kept up to date, leveraging ADIOS² were required;
Prepares reports for the management as required;
Must assume on-call duties based on team rotation (once a month);
Participate to management roundtable on roadmap and technology evolution;
Perform monitoring of solutions lifecycle (EOS/EOL) to justify refresh of infrastructure and in the event of security vulnerability.

Soft Skills & Abilities:

Capacity to produce technical documentation in a clear and concise manner (Microsoft Visio);
Ability to implement complex business solutions and taking into account both technical and financial aspects;
Ability to organize information;
Rigor and worries to produce quality work;
Facilitate to negotiate and resolve conflicts in sensitive business contexts;
Attention to detail in respect of production;
Make informed decisions based on the elements in place;
Empower to communicate to an executive level with the various technical and business stakeholders;
Efficient under pressure;
Good skills in teamwork/communication.

Technical Skills and Experience:

1-3 years’ experience in supporting infrastructure environment;
Knowledge of Windows/Linux/Cloud support for Servers;
Knowledge of Microsoft Azure, SCCM/SCVMM & Citrix are desirable;
Demonstrated Customer Service skills including presenting and/or discussing technical details with clients;
Experience in the support of infrastructure operations;

What Compugen Offers You:

A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Read the full bilingual original

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Responsibilities:

Administrate Windows/Linux/Cloud-based endpoints (servers);
Create, suspend and erase security account;
Diagnose and resolve outages;
Administrate disk spaces;
Apply security patches as required;
Support OS-related systems;
Complete complex planned interventions (installations, modifications, etc.);
Manages communication with the teams on upgrade, new solutions, etc.;
Follows ITSM ITIL processes for Changes Request, Service requests as well as Incidents and problem management;
Ensures the documentation and processes are created and kept up to date, leveraging ADIOS² were required;
Prepares reports for the management as required;
Must assume on-call duties based on team rotation (once a month);
Participate to management roundtable on roadmap and technology evolution;
Perform monitoring of solutions lifecycle (EOS/EOL) to justify refresh of infrastructure and in the event of security vulnerability.

Soft Skills & Abilities:

Capacity to produce technical documentation in a clear and concise manner (Microsoft Visio);
Ability to implement complex business solutions and taking into account both technical and financial aspects;
Ability to organize information;
Rigor and worries to produce quality work;
Facilitate to negotiate and resolve conflicts in sensitive business contexts;
Attention to detail in respect of production;
Make informed decisions based on the elements in place;
Empower to communicate to an executive level with the various technical and business stakeholders;
Efficient under pressure;
Good skills in teamwork/communication.

Technical Skills and Experience:

1-3 years’ experience in supporting infrastructure environment;
Knowledge of Windows/Linux/Cloud support for Servers;
Knowledge of Microsoft Azure, SCCM/SCVMM & Citrix are desirable;
Demonstrated Customer Service skills including presenting and/or discussing technical details with clients;
Experience in the support of infrastructure operations;
Platform related certifications (i.e. Microsoft MCSE/MCSA, etc.).

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table and we are taking deliberate action to make this a reality.

Découvrez Compugen

Compugen est le plus grand allié technologique privé au Canada. Nous croyons que pour innover nos industries, transformer nos entreprises, connecter nos communautés et provoquer de réels changements, nous devons voir plus grand, élargir notre portée et agir avec plus d'audace. Grâce à notre expertise, notre curiosité et notre approche collaborative, nous aidons les organisations à créer et offrir des expériences numériques réfléchies et mémorables. Pour nous, c’est ce que ça veut dire de s'appuyer sur la technologie tout en restant centré sur l'humain.

Aider les organisations à imaginer et réaliser de nouvelles possibilités, ce n’est pas juste un slogan pour nous - c’est ce qui guide notre quotidien. Nous croyons foncièrement que la technologie est le conduit, mais les gens sont les points de connexion qui rendent la magie possible!

Notre Culture:

Notre culture priorise le bien-être humain et s’investit dans votre potentiel. Nous sommes non seulement dédiés à nos objectifs d’entreprise, mais aussi à vos objectifs professionnels.

Si vous avez une curiosité inlassable, un désir de faire une différence et un esprit fondamentalement collaboratif, vous êtes au bon endroit.

Responsabilités:

Administrer les serveurs Windows/Linux traditionnels et cloud;
Créer, suspendre et supprimer des comptes de sécurité;
Diagnostiquer et résoudre les pannes;
Gérer les espaces disques;
Appliquer les correctifs de sécurité requis;
Supporter les systèmes liés aux systèmes d’exploitation;
Réaliser des interventions planifiées complexes (installations, modifications, etc.);
Gérer la communication avec les équipes concernant les mises à jour, les nouvelles solutions, etc.;
Suivre les processus ITSM ITIL pour les demandes de changement, les demandes de service ainsi que la gestion des incidents et des problèmes;
S’assurer que la documentation et les processus sont créés et maintenus à jour, en utilisant ADIOS² lorsque requis;
Préparer des rapports pour la direction selon les besoins;
Assurer une rotation selon le planning de l’équipe (1x par mois);
Participer aux tables rondes de gestion de la feuille de route et l’évolution technologique;
Effectuer la surveillance du cycle de vie des solutions (EOS/EOL) pour justifier le renouvellement de l’infrastructure et en cas de vulnérabilité de sécurité.

Compétences Interpersonnelles et aptitudes :

Capacité à produire une documentation technique claire et concise (Microsoft Visio);
Capacité à mettre en œuvre des solutions d'affaires complexes en tenant compte des aspects techniques et financiers;
Capacité à organiser l'information;
Rigueur et souci de produire un travail de qualité;
Facilité à négocier et à résoudre des conflits dans des contextes d'affaires sensibles;
Attention aux détails en ce qui concerne la production;
Capacité à prendre des décisions éclairées basées sur les éléments en place;
Capacité à communiquer à un niveau exécutif avec les différentes parties prenantes techniques et commerciales;
Efficacité sous pression;
Bonnes compétences en travail d’équipe.

Compétences et expérience:

1-3 ans d'expérience dans un environnement de support d’infrastructure;
Connaissances du support Windows/Linux/Cloud pour les serveurs;
Connaissance de Microsoft Azure, SCCM/SCVMM & Citrix souhaitée;
Compétences démontrées en service à la clientèle, incluant la présentation et/ou la discussion de détails techniques avec les clients;
Expérience dans le support des opérations d'infrastructure;
Certifications liées aux plateformes (ex. : Microsoft MCSE/MCSA, etc.).

Déclaration D'équité

Chez Compugen, nous engageons envers la diversité, l’équité et l’inclusion. Nous recrutons activement parmi tous les groupes, y compris les femmes, les Autochtones, les personnes handicapées et les membres des minorités visibles. Nous reconnaissons l'importance d'éliminer les obstacles à la participation et d'offrir des mesures d'adaptation sur demande à tous les candidats tout au long du processus de recrutement. Si vous avez besoin d'une mesure d'adaptation, nos représentant de l’équipe des ressources humaines travaillera avec vous pour répondre à vos besoins de manière confidentielle et respectueuse. Nous croyons que tout le monde mérite une place à la table et nous prenons des mesures délibérées pour que cela devienne une réalité.

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More about this job

Responsibilities

Administer Windows, Linux, and cloud-based servers, including security accounts, disk space, patches, outages, and complex planned changes. Follow ITIL service management processes, maintain documentation and reports, coordinate with technical teams, support on-call rotation, and monitor infrastructure lifecycle and security vulnerabilities.

Requirements

Requires 1–3 years of experience supporting infrastructure operations and knowledge of Windows, Linux, or cloud server environments. Azure, SCCM/SCVMM, Citrix, customer-facing technical communication, and platform certifications such as Microsoft MCSE/MCSA are desirable.

Skills

Windows Server Administration
Linux Server Administration
Cloud Server Support
Microsoft Azure
SCCM
SCVMM
Citrix
Infrastructure Operations
Incident Management
Problem Management
ITIL
Security Patching
Technical Documentation
Microsoft Visio
Customer Service
Infrastructure Monitoring

Benefits

Professional Development
Remote Work Options
Hybrid Work Options
Work-Life Flexibility
Community Involvement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Windows
Linux
Cloud Servers
Microsoft Azure
SCCM
SCVMM
Citrix
Infrastructure Support
Infrastructure Operations
ITSM
ITIL
Change Requests
Service Requests
Incident Management
Problem Management
Security Accounts
Security Patching
Disk Space Administration
Operating Systems
Technical Documentation
Microsoft Visio
ADIOS²
Lifecycle Monitoring
End Of Support
End Of Life
Security Vulnerabilities
Customer Service
Microsoft MCSE
Microsoft MCSA
On-Call Support

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