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Added 17 mins ago
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Bilingual Facility Services Manager (ENG/FR)
BGIS
Quebec, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 18 mins ago
LM
Medical Lab Technician (OPSEU LAB) - Hematology
LifeLabs Medical Laboratory Services
Mississauga, ON
- Part-time
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 34 mins ago
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Field Service Technician
Wabtec
Calgary, AB
- Full-time
Ability to effectively present information and respond to questions from managers, customers, suppliers and the public.
Added 48 mins ago
NH
Pharmacy Technician - Pharmacy (Permanent Part-Time)
Northumberland Hills Hospital
Cobourg, ON
- Part-time
Reference # 01162 Posted Thursday, September 3rd, 2026 at 11:31am Scope Public Applications Accepted Position Pharmacy Technician Department Pharmacy Vacancy Yes Term Permanent Part-Time…
Added 48 mins ago
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Industrial Maintenance Technician (Electromechanic) - Weekend Shift
Safran
Mirabel, QC
- Full-time
Management of documentation in the CMMS system
Added 48 mins ago
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Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
We work in corrective, preventive, and predictive modes. For us, the use of data is a powerful problem-solving tool, and documentation management in the CMMS is essential.
Added 48 mins ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
Maintain accurate work orders, maintenance records, fleet management system information, and parts inventory records, and identify opportunities to improve maintenance processes and service…
Added 1 hour ago
MG
Electronic Assembler
MISTRAS Group
AB · Calgary, AB
- Full-time
…Team as an Electronic Assembler. Are you a detail-oriented technician with strong fine motor skills and proven soldering expertise? We are seeking an Electronic Assembler to join our…
Added 1 hour ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 1 hour ago
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Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Keep technical documentation and risk management tools up to date to ensure standardization of practices and processes.
Added 1 hour ago
RV
Lab Assistant
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
maintaining an inventory management system for the efficient utilization and distribution of laboratory equipment and supplies.
Added 1 hour ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
Acheson, AB
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 1 hour ago
FR
Maintenance Technician
FirstService Residential Canada
Victoria, BC
- Full-time
As a Building Maintenance Technician, you will be responsible for the preventative and corrective maintenance in vacant and occupied apartments including but not limited to minor plumbing,…
Added 1 hour ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and…
Added 1 hour ago
JE
Road Service Technician - Dartmouth (2026-9650)
Johnston Equipment
Dartmouth, NS
- Full-time
Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.
Added 1 hour ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Engage in site visits with clients and collect appropriate information to ensure project success
Added 1 hour ago
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Lab Technician
Verbio North America
Welland, ON
- $24 to $26 USD / hour
- Full-time
The Lab Technician works as part of a team in a continuous process manufacturing environment and reports to the Lab Supervisor. This position provides daily support in monitoring quality…
Added 1 hour ago
MG
Electronic Assembler
MISTRAS Group
Calgary, AB
- Full-time
…Team as an Electronic Assembler. Are you a detail-oriented technician with strong fine motor skills and proven soldering expertise? We are seeking an Electronic Assembler to join our…
Added 2 hours ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Greet customer promptly and gather prescription information according to Standards
Added 2 hours ago
NH
PHARMACY TECHNICIAN
Northern Health - BC
Prince George, BC
- Temporary
…the general supervision of Manager or designate, the Pharmacy Technician operates in accordance with the competency guidelines and scope of practice and standards of practice for Pharmacy…
Added 2 hours ago
BB
Service Coordinator
Bosch Building Technologies North America
Regina, SK
- Full-time
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Added 2 hours ago
NH
PHARMACY TECHNICIAN
Northern Health - BC
Prince George, BC
- Temporary
…the general supervision of Manager or designate, the Pharmacy Technician operates in accordance with the competency guidelines and scope of practice and standards of practice for Pharmacy…
Added 2 hours ago
BB
Service Coordinator
Bosch Building Technologies North America
Ottawa, ON
- Full-time
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Added 2 hours ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
Acheson, AB · CPA - Champion Petfoods Holding Inc. (Acheson)
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.

Computacenter AG & Co. oHG

On-Site Associate Technician (Technical Support)

Canada

Annual compensation: $60K - $70K CAD

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Job details

Pay: Annual compensation: $60K - $70K CAD
Posting language: English
Posted: Oct 23, 2026

Original job description

About the role

The Associate Technician ensures that systems and services are supported, upgraded and managed to meet Service Level Agreements and business-related moves and changes. They will also ensure that all incidents and service requests are fulfilled within the defined SLA; escalate any incident or service request which breaches its SLA, and provides timely and effective support. They also share and document knowledge within the team and with customers related to hardware and software, along with contributing to the effective and efficient handling of all levels of technical support cases (basic user questions to escalated issues required more in-depth technical and problem solving skills).

Annual compensation: $60K - $70K CAD

What you'll be doing

Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Address and create incident tickets from area queue, achieve and document resolution; assign tickets to transfer group for resolution; apply and coordinate workarounds and solutions.
Update asset inventory, staging of customer workplace (hardware provision); decommission hardware when required; deliver the requested hardware /software requested with appropriate tasks to be carried out; complete tickets for tasks assigned with appropriate updates and closure.
Perform onboarding and offboarding tasks as per customer guidelines.
Provide meeting-room support as needed: Lenovo Hubs, Core devices, Screens, Teams Meeting Software
Provide remote support in a timely and effective basis, adhering to departmental standards, policies, and OLAs, minimising adverse impact of incidents and service failures on business operations.
Support corporate mobile devices, iPhone and Android, including configuration/setup for customers and troubleshooting the device as needed.
Manage customer expectations with conflicting priorities and diversified line of business.
Communicate timely, appropriately, and clearly to both internal and external IT units and customers.
Responsible for inventory in the asset management tool, handling reparations with vendors, replacement of devices and donations of old hardware, as well as disposal of electronic scrap.
Provide advice and act as the contact person for user queries relating to hardware and software, adhering to and monitoring deadlines.
Embrace and support Computacenter’s mission and core values.

What you have

Experience gathering and analyzing information to make sound decisions and solve problems in a timely manner.
The ability to quickly build and maintain relationships and foster teamwork with internal and external teams.
Have demonstrated ability to assess work process in order to overcome obstacles.
Must be customer focused with a proven track record of superior service.
Legally eligible to work in Canada
Security clearance is required. Eligible candidates will have resided in Canada for at least 10 consecutive years.
Good knowledge and experience of SAP, MS Office and MS Teams
Excellent attention to detail Strategic thinking and tactical execution skills
Good knowledge of the IT industry and an understanding of IT technologies and products
Excellent written and verbal communication skills.
Comfortable communicating with colleagues in different countries where English is not the first spoken language
Good self-organization and time management skills
Ability to prioritize and handle multiple requests simultaneously
Can build trust, be assertive when required and shows initiative and enthusiasm
Resilience, and able to deal with stressful situations
Business and financial acumen with strong analytical skills
Demonstrate an understanding of product supply chains
Commercially astute
Team-oriented working and thinking

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in Ontario and Toronto. www.computacenter.com/us

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More about this job

Responsibilities

The Associate Technician is responsible for supporting, upgrading, and managing systems and services to meet Service Level Agreements while resolving technical incidents. They also handle hardware provisioning, asset inventory management, and provide on-site support for meeting room and mobile technologies.

Requirements

Candidates must have experience in gathering and analyzing information to solve technical problems and possess strong customer service skills. A security clearance is required, along with a minimum of 10 consecutive years of residency in Canada.

Skills

Technical support
Hardware troubleshooting
Software support
Asset management
Incident management
Service level agreements
SAP
MS Office
MS Teams
Mobile device management
Customer service
Problem solving
Time management
Communication
Inventory management
Onboarding

Benefits

Long-term career opportunities
Benefit plans

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
SLA
Incident Management
Asset Inventory
Onboarding
Offboarding
Lenovo Hubs
Teams Meeting Software
Mobile Devices
iPhone
Android
SAP
MS Office
MS Teams
Security Clearance
Supply Chain
Analytical Skills
Time Management
Customer Focused
IT Infrastructure
Digital Transformation
Electronic Scrap
Vendor Management

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