IT & data jobs in Canada

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Added 1 month ago
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Onsite IT Support Technician
Computacenter
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Added 1 month ago
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Data Architect
TD
Toronto, ON
- Full-time
Global Transaction Banking is building a modern data platform from the ground up - not patching what exists, but designing what comes next. Data products, real-time pipelines, AI-ready…
Added 1 month ago
OV
Systems Administrator, Information Technology - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
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System Administrator, IT Operations
Sherweb
QC
- Full-time
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Data Engineer - Databricks - Full Time
Propel
Canada
- Full-time
We are looking for experience Data Engineers to join a fast growing company within the Financial Sector.
Added 1 month ago
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Desktop Support Technician - 1504 - Helpdesk
Bill Gosling Outsourcing
Barrie, ON
- Full-time
Support IT Department with technology related tasks when required including data center and office cabling
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IT Support Specialist
LodgeLink
Calgary, AB
- Full-time
…platform by helping internal users troubleshoot access, workflow, data, and user experience issues, while clearly documenting and escalating defects, configuration questions, or enhancement…
Added 1 month ago
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Integration Data Modeler, Level 3
Donna Cona
Ottawa, ON
- Full-time
Candidate MUST Have The Following
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PX
Consultant, IT Systems Administrator (Airflow/Snowflake)
Project X
Toronto, ON
- Full-time
Must have experience with Snowflake and Airflow
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RPA Business Systems Analyst
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
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IT Support Specialist - Events & VIP Users
Bombardier
Dorval, QC
- Full-time
Added 1 month ago
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Data Architect
Insight Global
Vancouver, BC
- $80 to $90 CAD / hour
- Contract
Insight Global is seeking an experienced Data Architect to lead the strategic evolution of our clients Snowflake platform, overseeing multiple enterprise data initiatives and ensuring…
Added 1 month ago
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Intermediate Technical Support Representative
FISPAN
Vancouver, BC
- Full-time
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Data Scientist
OpusClip
Burnaby, BC
- $85,000 to $115,000 CAD / year
- Full-time
OpusClip is looking for a product-oriented Data Scientist to help us build trusted metrics, improve data quality, and turn complex product and customer data into clear business decisions.
Added 1 month ago
Principal Systems Administrator
Open Text Corporation
Richmond Hill, ON
Added 1 month ago
Lead Systems Administrator
Open Text Corporation
Richmond Hill, ON
Added 1 month ago
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Data Scientist - Environmental Services
Stantec
Burnaby, BC
- Part-time
We have an immediate part-time opportunity for a Data Scientist to join our dynamic Environmental Services team in British Columbia. This position is responsible for developing and…
Added 1 month ago
AC
Data Scientist
Allstate Canada
Toronto, ON
- Full-time
…drive real results. From day one, you’ll dive into stakeholder data, blending quantitative insights with business expertise to build predictive models that shape smarter decisions. Your…
Added 1 month ago
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Systems Administrator
Rebel
Ottawa, ON
- $70,000 to $90,000 CAD / year
- Full-time
Added 1 month ago
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Senior Machine Learning Engineer
Fusemachines
Remote, Canada
- Contract
- Remote
You must possess a strong hybrid skill set: deep expertise in applied machine learning combined with production-grade software engineering skills
Added 1 month ago
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ERP Data Analyst
Velixo
Remote, Canada
- Full-time
- Remote
We are looking for a passionate ERP Data Analyst to join our team at Velixo. As a ERP Data Analyst, you will be responsible for demonstrating product capabilities, analyzing business…
Added 1 month ago
JG
Data Engineer
J&M Group
Mississauga, ON
- Full-time
Data Analysis and Data Wrangling skills when dealing with Huge Volume.
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Senior Data Engineer
Ledcor
Vancouver, BC
- Full-time
Ledcor is hiring a Senior Data Engineer to join our Data & Analytics Platform team. In this role, you will design, build, and maintain enterprise-scale data solutions that support…
Added 1 month ago
ND
Data Administrator - Nch’ú7mut
Nch’ḵay̓ Development Corporation
North Vancouver, BC
- Full-time
The Data Administrator - Nch’ú7mut is the operational backbone of contract lifecycle management and data integrity for the Nch'ú7mut Contracting Ltd. (Nch'ú7mut) Team. This role reports to…
Added 1 month ago
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Python Data Analyst (Specialist - Data Engineering)
LTM
ON · Ontario, Canada
- $103,554 to $115,200 CAD / year
- Full-time
Seeking a Specialist with 5 to 7 years of experience in data analysis proficient in Python to drive data driven decision making and insights

Computacenter

Onsite IT Support Technician

Toronto, ON, Canada

$60,000 to $70,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Original job description

About the role

The Associate Technician ensures that systems and services are supported, upgraded and managed to meet Service Level Agreements and business-related moves and changes. They will also ensure that all incidents and service requests are fulfilled within the defined SLA; escalate any incident or service request which breaches its SLA and provides timely and effective support.

They also share and document knowledge within the team and with customers related to hardware and software, along with contributing to the effective and efficient handling of all levels of technical support cases (basic user questions to escalated issues required more in-depth technical and problem-solving skills).

What you'll be doing

Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Address and create incident tickets from area queue, achieve and document resolution; assign tickets to transfer group for resolution; apply and coordinate workarounds and solutions.
Update asset inventory, staging of customer workplace (hardware provision); decommission hardware when required; deliver the requested hardware /software requested with appropriate tasks to be carried out; complete tickets for tasks assigned with appropriate updates and closure.
Perform onboarding and offboarding tasks as per customer guidelines.
Provide meeting-room support as needed: Lenovo Hubs, Core devices, Screens, Teams Meeting Software
Provide remote support in a timely and effective basis, adhering to departmental standards, policies, and OLAs, minimizing adverse impact of incidents and service failures on business operations.
Support corporate mobile devices, iPhone and Android, including configuration/setup for customers and troubleshooting the device as needed.
Manage customer expectations with conflicting priorities and diversified line of business.
Communicate timely, appropriately, and clearly to both internal and external IT units and customers.
Responsible for inventory in the asset management tool, handling reparations with vendors, replacement of devices and donations of old hardware, as well as disposal of electronic scrap.
Provide advice and act as the contact person for user queries relating to hardware and software, adhering to and monitoring deadlines.
Embrace and support Computacenter’s mission and core values.

What you have

Experience gathering and analyzing information to make sound decisions and solve problems in a timely manner.
The ability to quickly build and maintain relationships and foster teamwork with internal and external teams.
Have demonstrated ability to assess work process in order to overcome obstacles.
Must be customer focused with a proven track record of superior service.
Legally eligible to work in Canada
Security clearance is required. Eligible candidates will have resided in Canada for at least 10 consecutive years.
Good knowledge and experience of SAP, MS Office and MS Teams
Excellent attention to detail
Strategic thinking and tactical execution skills
Good knowledge of the IT industry and an understanding of IT technologies and products
Excellent written and verbal communication skills
Comfortable communicating with colleagues in different countries where English is not the first spoken language
Good self-organization and time management skills
Ability to prioritize and handle multiple requests simultaneously
Can build trust, be assertive when required and shows initiative and enthusiasm
Resilience, and able to deal with stressful situations
Business and financial acumen with strong analytical skills
Demonstrate an understanding of product supply chains
Commercially astute
Team-oriented working and thinking

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us

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More about this job

Responsibilities

Resolve and document incidents and service requests within service-level requirements, escalating or transferring tickets when needed and providing timely technical support. Manage workplace hardware and software, asset inventory, onboarding and offboarding, mobile devices, meeting-room technology, vendor repairs, and customer communications.

Requirements

Candidates should have strong customer-service, analytical, communication, organization, and problem-solving skills, along with knowledge of SAP, Microsoft Office, Microsoft Teams, and IT products and technologies. They must be legally eligible to work in Canada and have lived in Canada for at least 10 consecutive years to qualify for the required security clearance.

Skills

IT Support
Incident Management
Service Request Management
SLA Management
Hardware Provisioning
Asset Management
Hardware and Software Troubleshooting
Remote Support
Mobile Device Support
Meeting-Room Support
Customer Service
Problem Solving
Communication
Time Management
Prioritization
SAP

Benefits

Long-Term Career Opportunities
Benefit Plans

Visa sponsorship

Not detected in the job text

Keywords

Service-Level Agreements
Incident Management
Service Requests
Ticketing
Escalation
Workarounds
Asset Inventory
Asset Management
Hardware Provisioning
Hardware Decommissioning
Onboarding
Offboarding
Lenovo Hubs
Microsoft Teams
Meeting-Room Support
Remote Support
iPhone
Android
SAP
Microsoft Office
IT Support
Technical Support
Troubleshooting
Vendor Repairs
Security Clearance
IT Infrastructure
Customer Service

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IT & data jobs in Canada