Microsoft Developer/RQ11660 - Software Developer - CRM
- Toronto, ON, Canada
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
We are hiring for a Software Developer – MS Dynamics 365 CRM
The Ontario Ministry of Environment, Conservation and Parks (MECP) is seeking a Software Developer to configure and enhance Microsoft Dynamics 365 CRM for a new Species at Risk Registration system. The role focuses on developing back-office registration and permit workflows and integrating Dynamics 365 with a Java/React public-facing portal through MuleSoft middleware.
Key Responsibilities
- Configure Dynamics 365 CRM, Customer Service Workspace, and Power Platform applications.
- Develop registration, permit, case management, knowledge management, and routing workflows.
- Design and develop Dataverse solutions, Web APIs, and custom Dynamics 365 components.
- Integrate Dynamics 365 with Azure services and external applications.
- Support custom development using .NET, C#, JavaScript, ASP.NET Core, and Entity Framework.
- Manage Azure SQL, DevOps, CI/CD pipelines, and Agile development tasks.
- Prepare technical documentation, reports, assessments, and recommendations.
- Collaborate with stakeholders and provide effective support to internal and external users.
Required Qualifications:
- Strong experience with Microsoft Dynamics 365 CRM, Power Platform, and Azure solution design.
- Experience with both low-code configuration and custom Dynamics 365 development.
- Knowledge of Dataverse, Dynamics 365 interoperability, and Microsoft cloud integrations.
- Experience with Customer Service Workspace, agent profiles, session templates, workstreams, and routing.
- Proficiency in Web API development, ASP.NET Core, .NET, Entity Framework, Azure SQL, DevOps, and CI/CD pipelines.
- Experience with Agile methodologies, Kanban boards, and task management.
- Strong communication, documentation, and stakeholder engagement skills.
Nice-to-Have Qualifications:
- Microsoft Dynamics 365 or Azure certifications.
- Previous Ontario Public Service (OPS) or public sector experience.
- Experience with Power Apps, Power Pages, Canvas Apps, custom PCF controls, and Liquid templating.
More about this job
Responsibilities
Configure and enhance Dynamics 365 CRM and Power Platform solutions for registration, permits, case management, knowledge management, and routing. Develop custom components and integrations with Azure services and a Java/React public portal, while supporting delivery through documentation, DevOps, CI/CD, and stakeholder collaboration.
Requirements
Requires strong experience with Dynamics 365 CRM, Power Platform, Azure solution design, and both low-code configuration and custom development. Candidates should also have proficiency in Dataverse, Customer Service Workspace, web APIs, .NET technologies, Azure SQL, DevOps, CI/CD, Agile practices, and stakeholder communication.
Skills
- Microsoft Dynamics 365 CRM
- Power Platform
- Azure
- Dataverse
- Customer Service Workspace
- Web API Development
- ASP.NET Core
- .NET
- C#
- JavaScript
- Entity Framework
- Azure SQL
- DevOps
- CI/CD Pipelines
- Agile Methodologies
- MuleSoft
Visa sponsorship
Not detected in the job text
Categories
- Software
- Technology
- Government & Public Sector
- Environmental & Sustainability
Keywords
- Microsoft Dynamics 365 CRM
- Power Platform
- Azure
- Dataverse
- Customer Service Workspace
- Agent Profiles
- Session Templates
- Workstreams
- Routing
- Web APIs
- ASP.NET Core
- .NET
- C#
- JavaScript
- Entity Framework
- Azure SQL
- DevOps
- CI/CD
- Agile
- Kanban
- MuleSoft
- Java
- React
- Power Apps
- Power Pages
- Canvas Apps
- PCF Controls
- Liquid Templating
- Species at Risk Registration
- Public Sector