Business Applications Specialist

Location: Toronto, ON (Hybrid)

In this position, you’ll be based in the Toronto office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.   

We give you a world of potential

Join Computershare's Global End User Computing team and play a key role in supporting business-critical applications used by teams around the world.

This is a unique opportunity for someone who enjoys both technology and business problem solving. You'll work closely with operational teams to support, enhance, and develop applications that help drive our day-to-day business. No two days are the same. One day you may be troubleshooting an issue impacting users, and the next you could be developing an enhancement that improves efficiency for teams across multiple regions.

As part of a collaborative global team, you'll gain exposure to stakeholders across North America, UK, Australia, and Hong Kong while developing valuable technical, business analysis, and project delivery skills. We offer a flexible working environment, ongoing learning opportunities, and a culture that encourages continuous improvement and career growth.

A role you will love  

As a Technical Specialist, you'll support and enhance applications that are critical to the success of our operational teams. You'll work with colleagues across the business to understand challenges, identify opportunities for improvement, and develop practical solutions that deliver value.

You'll be part of a team that bridges technology and business operations, supporting applications that have been developed to meet specific business needs while helping drive future improvements and efficiencies.

Key responsibilities include:

• Supporting and maintaining business-critical applications and databases.
• Investigating and resolving technical issues in a timely manner.
• Working with stakeholders to understand requirements and recommend solutions.
• Developing and implementing application enhancements and process improvements.
• Documenting business and technical requirements.
• Contributing to projects that improve operational efficiency and user experience.
• Supporting global stakeholders and collaborating with colleagues across multiple regions.
• Identifying opportunities to automate, streamline, and improve business processes.
• Learning and supporting a variety of internally developed applications and systems.

What will you bring to the role?

We're more interested in finding someone with strong problem-solving skills and a desire to learn than someone who meets every technical requirement.

Required:

• Experience with programming, scripting, databases, or application support.
• Strong analytical and problem-solving skills.
• The ability to learn new technologies and business processes quickly.
• Excellent communication skills and the ability to build relationships with stakeholders.
• A curious mindset and a passion for continuous improvement.
• The ability to balance technical work with business-focused collaboration.
• Strong organizational skills and attention to detail.

Preferred:

• Experience with SQL, Microsoft Access, VBA, or other programming languages. 
• Experience supporting business applications or operational systems. 
• Exposure to reporting, data analysis, or business intelligence tools. 
• Experience working with both technical and non-technical stakeholders. 
• Familiarity with process improvement or automation initiatives.

Rewards designed for you

• Paid parental leave, flexible working and a caring and inclusive culture
• Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
• Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
• Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
• Compensation. The typical base pay range for this role is $50k - $60k 

• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Since 1978, we’ve been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we’re now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.