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Computershare

Quality Assurance Analyst- Contract

88A East Beaver Creek Rd, Richmond Hill, ON, L4B 4A8, Canada

Pay: The typical base pay range for this role is $60.000- $65,000.
Job type: Full-time
Apply by: Sep 29, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location: Toronto - Beaver Creek (Hybrid)

In this position, you’ll be based in the Toronto (East Beaver Creek) office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Your working hours will be Monday to Friday with flexible hours. Find out more about our culture of flexible working at computershare.com/flex.

We give you a world of potential

There are a few things that make this opportunity truly fantastic:

We work in a fun and collaborative team environment.
We offer continuous learning and education opportunities and put emphasis on continued improvement and growth.
Enjoy flexibility with the hours that you work, ensuring that you can obtain the right work-life balance.
We offer a competitive total compensation package, with further details found below.

A role you will love

CCS provides integrated customer communication solutions worldwide. We consult, design, build and orchestrate smart communications solutions across traditional and emerging channels to help clients drive increased customer engagement and optimize operational efficiencies. We enable our clients to meet legislative compliance and regulatory requirements across their full communications suite.

Reporting to the QA Team Leader, the QA Analyst will be detailed oriented and have a strong client focus in order to guide clients through the integration and user acceptance testing phases of their assigned projects. In this role, you will support and provide testing and quality assurance services on commercial and internal contracts deliverables for our communication services clients.

Other key responsibilities include:

Requirements Gathering and Planning

Effectively obtain information from functional specifications on requirements
Analyze business and functional requirements and develop test strategies

Documentation and Implementation Validation

Creating, maintaining and executing test plans
Designing and executing test cases to ensure systems and product quality and conformance with requirements
Identifying, documenting and tracking defects
Benchmark testing with focus on performance
Maintaining and executing regression tests for any system upgrades

Communication and Problem Solving

Working with the client’s QA department to co-ordinate end-to-end testing
Provide timely and constructive feedback regarding progress or issues to: peers, Senior Programmers, Project Manager and Commercial Development Manager
Debugging complex problems to characterize potential root cause

Regional and Global Alignment

Work collaboratively with other local, regional and global teams in CCS and across the CPU business to deliver required projects.
Follow policies and procedures
Supporting the organization’s goals and values

Support

Adhere and help with improvements to departmental and company standards, processes and procedures.
Supporting client testing through the entire UAT phase of a project
Learn and understand all internal systems and processes.

What will you bring to the role?

Completion of a university degree in an IT related field
4+ years of quality assurance testing experience in a commercial environment
Knowledge of software testing and quality assurance principles, methods, and processes
Strong database knowledge and SQL/DB querying experience
Previous experience with Jenkins, Sharepoint, ADO, PDF compare tools
Thorough understanding of black box, white box, and end-to-end solution testing
Ability to read and analyze data structures (Flat, XML and Multiple Record Structures)
Highly effective written and verbal communication skills

Bonus Points if you have:

Experience in testing Quadient Inspire CCM platform
Related testing certification(s) (such as ISTQB)
Experience in Automation of Software application testing with Tools

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family including paid time off, observed holidays, and vacation pay

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The typical base pay range for this role is $60.000- $65,000.

AI statement

Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.

Apply About employer

More about this job

Responsibilities

The QA Analyst will guide clients through integration and user acceptance testing phases while ensuring system quality and conformance with requirements. Responsibilities include creating test plans, executing test cases, documenting defects, and coordinating end-to-end testing with client departments.

Requirements

Candidates must have a university degree in an IT-related field and at least 4 years of commercial quality assurance testing experience. Proficiency in SQL, database querying, and various testing methodologies is required, along with strong analytical and communication skills.

Skills

Quality assurance
Software testing
SQL
Database querying
Jenkins
Sharepoint
ADO
PDF compare tools
Black box testing
White box testing
End-to-end testing
Data structure analysis
Test planning
Test case design
Regression testing
Communication

Benefits

Flexible work
Paid time off
Observed holidays
Vacation pay
Share purchase plan
Recognition awards
Health and wellbeing rewards

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Software Testing
SQL
Jenkins
Sharepoint
ADO
UAT
Regression Testing
Black Box Testing
White Box Testing
XML
Quadient Inspire CCM
ISTQB
Automation
Data Structures
Communication
Financial Administration
Test Planning
Defect Tracking
Performance Testing

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