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COMTECH TELECOMMUNICATIONS

Senior Quality Specialist

Gatineau, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English · French
Posted: Sep 29, 2026

Original job description

English section of this bilingual listing.

Job Title: Senior Quality Specialist

Department: Operations Engineering

Reports to: Senior Manager, Risk and Compliance

Revision Date: September 28, 2026

Location: Gatineau, QC

Level: P3

Company Overview:

At Comtech Telecommunications Corp, in the Allerium business segment, every connection counts. With roughly 700 employees, we design, deploy, and operate the mission-critical communications infrastructure that public safety agencies and emergency responders depend on every minute of every day.

Comtech Allerium is powering Next Generation 911 and carrier emergency services across North America. We are helping shape the future of emergency communications - making it more resilient, scalable, intelligent, and accessible. If you're looking for work that combines meaningful impact, complex challenges, and the opportunity to build technology people genuinely depend on, there's a place for you at Comtech Allerium. For more on Allerium, please go to www.allerium.com.

Position summary:

The Senior quality specialist is committed to achieving and maintaining the highest standards of quality across Comtech Allerium business, operations, products and services. The Senior quality specialist role is vital to ensuring that Comtech products and services meet ISO 27001: 2022, NIST 800-53 r5, ISO 9001 & TL 9000 Quality standards and guidelines. This position requires a dynamic individual with a keen eye for detail, strong organizational skills, and a passion for continuous improvement. Functions include analyzing and optimizing processes across various areas of the company, identifying trends for areas of improvement, drafting comprehensive quality reports, and educating team members on quality protocols. This role must maintain a desire to influence quality from the ground up and thrive in a dynamic, fast-paced environment.

Responsibilities:

Develop and implement quality management systems and processes.
Collaborating with various departments to drive initiatives that enhance Comtech Quality objectives.
Manage the overall audit program for the organization.
Facilitate regular audits and conduct inspections to ensure compliance with quality and security standards.
Manage relationships and oversight with internal and external auditors.
Prepare and coordinate audit and certification reports with auditors.
Collaborate with cross-functional teams to identify and resolve quality issues.
Prepare documentation and present reports on quality metrics and performance.
Facilitate training sessions for staff on quality standards and procedures.
Coordinate with internal/external auditors and regulatory bodies as needed.
Maintain documentation related to quality management systems.
Implement corrective and preventive actions to address quality issues.

Requirements:

Experience with statistical analysis and quality control tools.
Proven track record of managing quality improvement projects.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience in manufacturing or service industry.
Proficiency in using quality management software.
Ability to facilitate audits and conduct inspections.
Strong attention to detail.
Experience with business process formation and enhancement.
Effective time management and organizational skills.
Ability to work independently and as part of a team.
Minimum of 3 years of experience in quality management or a related role
Familiarity with Business Process Modeling (e.g., BPMN 2.0)
Experience with quality standards, security frameworks, and regulations (e.g., ISO 27001: 2022, NENA, NIST 800-53 r5, ISO & TL 9000, etc.)
Governance Risk & Compliance knowledge while working with GRC tools experience a plus.

Education:

Bachelor's degree in Quality Management, Engineering, or related field
Certification in quality management (e.g., Six Sigma, ISO 9001)

This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use - including marijuana, regardless of state law - is disqualified under federal adjudicative guidelines and DoD DFARS requirements.

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

Read the full bilingual original

Job Title: Senior Quality Specialist

Department: Operations Engineering

Reports to: Senior Manager, Risk and Compliance

Revision Date: September 28, 2026

Location: Gatineau, QC

Level: P3

Company Overview:

Position summary:

Responsibilities:

Develop and implement quality management systems and processes.
Collaborating with various departments to drive initiatives that enhance Comtech Quality objectives.
Manage the overall audit program for the organization.
Facilitate regular audits and conduct inspections to ensure compliance with quality and security standards.
Manage relationships and oversight with internal and external auditors.
Prepare and coordinate audit and certification reports with auditors.
Collaborate with cross-functional teams to identify and resolve quality issues.
Prepare documentation and present reports on quality metrics and performance.
Facilitate training sessions for staff on quality standards and procedures.
Coordinate with internal/external auditors and regulatory bodies as needed.
Maintain documentation related to quality management systems.
Implement corrective and preventive actions to address quality issues.
Prepare/ authorize Corrective Action Plans for identified audit/ certification gaps.
Support continuous improvement initiatives and projects.

Requirements:

Experience with statistical analysis and quality control tools.
Proven track record of managing quality improvement projects.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience in manufacturing or service industry.
Proficiency in using quality management software.
Ability to facilitate audits and conduct inspections.
Strong attention to detail.
Experience with business process formation and enhancement.
Effective time management and organizational skills.
Ability to work independently and as part of a team.
Minimum of 3 years of experience in quality management or a related role
Familiarity with Business Process Modeling (e.g., BPMN 2.0)
Experience with quality standards, security frameworks, and regulations (e.g., ISO 27001: 2022, NENA, NIST 800-53 r5, ISO & TL 9000, etc.)
Governance Risk & Compliance knowledge while working with GRC tools experience a plus.

Education:

Bachelor's degree in Quality Management, Engineering, or related field
Certification in quality management (e.g., Six Sigma, ISO 9001)

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.

Titre du poste : Spécialiste principal de la qualité

Département : Génie des opérations

Rend compte à : Gestionnaire principal, Risques et conformité

Date de révision : 28 septembre 2026

Emplacement : Gatineau, QC

Niveau : P3

Aperçu de l'entreprise :

Chez Comtech Telecommunications Corp, dans le segment d'affaires Allerium, chaque connexion compte. Avec environ 700 employés, nous concevons, déployons et exploitons l'infrastructure de communication critique dont dépendent les agences de sécurité publique et les intervenants d'urgence chaque minute de chaque jour.

Comtech Allerium alimente le 911 de nouvelle génération et les services d'urgence des transporteurs à travers l'Amérique du Nord. Nous contribuons à façonner l'avenir des communications d'urgence - les rendant plus résilientes, évolutives, intelligentes et accessibles. Si vous cherchez un travail qui combine un impact significatif, des défis complexes et l'opportunité de construire une technologie sur laquelle les gens comptent vraiment, il y a une place pour vous chez Comtech Allerium. Pour en savoir plus sur l'Allerium, veuillez consulter www.allerium.com.

Résumé du poste :

Le spécialiste principal de la qualité s'engage à atteindre et à maintenir les plus hauts standards de qualité dans l'ensemble des affaires, opérations, produits et services de Comtech Allerium. Le rôle de spécialiste principal de la qualité est essentiel pour s'assurer que les produits et services de Comtech respectent les normes et directives de qualité ISO 27001 : 2022, NIST 800-53 r5, ISO 9001 et TL 9000. Ce poste exige une personne dynamique, dotée d'un œil aiguisé pour les détails, de solides compétences organisationnelles et d'une passion pour l'amélioration continue. Les fonctions incluent l'analyse et l'optimisation des processus dans divers secteurs de l'entreprise, l'identification des tendances pour les domaines d'amélioration, la rédaction de rapports de qualité complets et l'éducation des membres de l'équipe sur les protocoles de qualité. Ce rôle doit maintenir le désir d'influencer la qualité dès le début et de prospérer dans un environnement dynamique et dynamique.

Responsabilités :

Développer et mettre en œuvre des systèmes et processus de gestion de la qualité.
Collaboration avec divers départements pour mener des initiatives visant à améliorer les objectifs de qualité de Comtech.
Gérer l'ensemble du programme d'audit de l'organisation.
Faciliter des audits réguliers et effectuer des inspections afin d'assurer la conformité aux normes de qualité et de sécurité.
Gérer les relations et la supervision avec les vérificateurs internes et externes.
Préparer et coordonner des rapports d'audit et de certification avec les vérificateurs.
Collaborer avec des équipes interfonctionnelles pour identifier et résoudre les problèmes de qualité.
Préparez de la documentation et présentez des rapports sur les indicateurs de qualité et la performance.
Facilitez des séances de formation pour le personnel sur les normes et procédures de qualité.
Coordonnez-vous avec les auditeurs internes/externes et les organismes de réglementation au besoin.
Maintenir la documentation liée aux systèmes de gestion de la qualité.
Mettez en œuvre des actions correctives et préventives pour résoudre les problèmes de qualité.
Préparez/autorisez des plans d'action corrective pour les lacunes d'audit ou de certification identifiées.
Soutenez les initiatives et projets d'amélioration continue.

Exigences :

Expérience avec l'analyse statistique et les outils de contrôle de la qualité.
Expérience éprouvée dans la gestion de projets d'amélioration de la qualité.
De solides compétences analytiques et de résolution de problèmes.
Excellentes compétences en communication et en relations interpersonnelles.
Expérience dans la fabrication ou l'industrie des services.
Maîtrise de l'utilisation de logiciels de gestion de la qualité.
Capacité à faciliter les audits et à effectuer des inspections.
Une grande attention aux détails.
Expérience en formation et amélioration des processus d'affaires.
Gestion efficace du temps et compétences organisationnelles.
Capacité à travailler de façon autonome et en équipe.
Minimum de 3 ans d'expérience en gestion de la qualité ou dans un rôle connexe
Familiarité avec la modélisation des processus d'affaires (par exemple, BPMN 2.0)
Expérience avec les normes de qualité, les cadres de sécurité et les réglementations (par exemple, ISO 27001 : 2022, NENA, NIST 800-53 r5, ISO & TL 9000, etc.)
Les connaissances en gouvernance, risques et conformité en travaillant avec des outils GRC sont un avantage.

Éducation :

Baccalauréat en gestion de la qualité, génie ou domaine connexe
Certification en gestion de la qualité (par exemple, Six Sigma, ISO 9001)

Ce poste exige la conformité au programme de milieu de travail sans drogue de Comtech. Les candidats doivent réussir un dépistage de drogues préalable à l'embauche comme condition d'embauche. Les employés peuvent être soumis à des soupçons aléatoires et raisonnables, ainsi qu'à des tests post-incident. La consommation illégale de drogues - y compris la marijuana, peu importe la loi provinciale - est disqualifiée en vertu des directives fédérales et des exigences DFARS du DoD.

La fourchette salariale reflète le salaire de base attendu pour ce poste. La rémunération finale sera basée sur le rôle, le niveau, les compétences, l'expérience et la localisation géographique.

Comtech Telecommunications Corp. est un employeur offrant l'égalité des chances. Les candidats qualifiés seront considérés pour un emploi sans distinction de race, couleur, religion, sexe, origine nationale, statut de vétéran protégé en situation de handicap ou autres caractéristiques protégées par la loi.

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More about this job

Responsibilities

The Senior Quality Specialist is responsible for developing and implementing quality management systems while managing the organization's audit program. They collaborate with cross-functional teams to ensure compliance with international quality and security standards and drive continuous improvement initiatives.

Requirements

Candidates must have at least 3 years of experience in quality management and proficiency in quality control tools and standards like ISO and NIST. A bachelor's degree in a relevant field and strong analytical, communication, and problem-solving skills are required.

Skills

Quality Management
ISO 9001
ISO 27001
NIST 800-53
TL 9000
Audit Management
Statistical Analysis
Quality Control
Business Process Modeling
BPMN 2.0
Corrective Action Planning
Compliance
Risk Management
Data Analysis
Technical Documentation
Training

Visa sponsorship

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Keywords

Quality Management
ISO 27001
NIST 800-53
ISO 9001
TL 9000
Operations Engineering
Audit Program
Compliance
Statistical Analysis
Quality Control
BPMN 2.0
Business Process Modeling
Corrective Action
Continuous Improvement
GRC
Six Sigma
Manufacturing
Service Industry
Risk Management
Quality Metrics
Regulatory Bodies
Documentation
Quality Assurance
Security Standards
NENA

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