Flight Operations - OPERATIONS_COORDINATOR

Conair is the largest, privately owned, fixed-wing aerial firefighting company in the world, operating a fleet of 80 specialized aircraft to fight forest fires. We have been supporting government agencies around the globe for over 50 years, with a reputation of providing service excellence, making us an industry leader. We are aerospace engineering experts, creating 16 different airtanker types, converting hundreds of aircraft into airtankers. We are aviation maintenance experts, performing repair, maintenance and overhaul on our fleet. And we are operators, providing airtankers, crew and maintenance on contract over fire seasons to government agencies including Canada, the US, Australia and France. The culture at Conair is built on a teamwork, with a commitment to people, safety and service. We are proud of who we are, what we do and how we do it, protecting our world from wildfires.

Conair is seeking a permanent, full-time Flight Operations Coordinator to join our team. This is a unique opportunity for an individual who thrives in a high-pressure, fast-paced environment and can leverage strong operational, administrative, and organizational skills to support our flight operations.

The ideal candidate is detail-oriented, proactive, and an analytical problem solver with the ability to effectively manage multiple priorities and tasks simultaneously. Strong communication skills, sound judgment, and the ability to remain organized and focused under pressure are essential to success in this role.

Major Duties and Responsibilities

 Safety & Regulatory Compliance 

• Ensure that all Flight Operations personnel have safety as their primary objective by adhering to established safety policies and utilizing the appropriate safety reporting program to identify and communicate all known hazards and risks to the organization.

• Ensure operational tasking comply with applicable aviation regulations, collective agreement provisions, and company policies.

Duty Officer Responsibilities

• Act as Duty Officer which includes but not limited to:
  • Assisting the Director, Flight Operations with his/her responsibilities in accordance with the Conair Accident Response Manual;

• • Conducts Flight Following;
  • Participates in Forestry daily call-in briefings;
  • Coordinating and Communicating Internal and Customer operational requirements;
• Customer Focused – build, foster and maintain customer relationships by providing exceptional communication and service. Address, collect and disseminate accurate, clear and concise information in a timely manner.

Planning, Scheduling & Logistics Coordination

• In collaboration with Fleet Managers:
  • develop, maintain, and administer pilot training and operational crew schedules for approximately 120 pilots supporting a fleet of 60 aircraft across multiple operating locations.
  • Coordinate simulator bookings, instructor availability, aircraft resources, training events,
• Monitor schedule compliance, resource availability, operational readiness and spare coverage to support operational continuity requirements established by Flight Operations and Fleet Managers. 
• Respond to operational disruptions, including absences, delays, emergency deployments, and short-notice schedule changes.
• Manage and coordinate travel arrangements, accommodations, and associated logistics for the Flight Operations department. 

Administrative Responsibilities

• Perform administrative tasks related to but not limited to:
  • Create and prepare reports, correspondence, forms etc. as required by the Flight Operations department;
  • Distribution of pilot training programs and maintenance of pilot training files.
  • Ensure payroll validation/accuracy and generate payroll reports.
  • Reconcile finance invoices for the department.
  • Identify and implement opportunities to improve scheduling processes, workflows, communication, and administrative systems. 
  • Assist in the continued development, standardization, and documentation of Flight Operations procedures and manuals; 
  • Other duties as assigned by the Flight Operations Logistics Manager.

Required Knowledge, Skills, and Abilities 

• Strong organizational and time management skills with the ability to manage multiple competing priorities. 
• High attention to detail and accuracy in schedule administration. 
• Strong interpersonal and communication skills with the ability to coordinate effectively across multiple departments. 
• Proficiency with scheduling software, Microsoft Office applications, and operational tracking systems. 
• Ability to work independently while contributing collaboratively within a team environment. 
• Must be highly flexible, with the ability to respond quickly in a dynamic and high-pressure environment.
• Flexible hours and willing to work evenings and weekends when required.

Required Education and Experience

• Minimum one year of experience in aviation, airline operations, crew scheduling, dispatch, logistics, workforce planning, or a similarly complex operational environment. 
• Previous experience in crew scheduling, operational planning, and/or workforce coordination  
• Knowledge of aviation regulations related to crew duty and rest requirements is considered an asset.
• Previous experience working within the constraints of a Collective Agreement an asset;
• Completion of post secondary studies preferred
• Office Administration Certificate considered an asset

***Must be legally entitled to work in Canada***