Jobs in Canada

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Added 8 mins ago
SS
Guest Attendant Permanent Casual - Retirement
Sienna Senior Living
Kingston, ON
- Part-time
Employee Share Purchase Plan with company match
Added 8 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Donnacona, QC
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
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SS
Guest Attendant Temporary Part-Time Days
Sienna Senior Living
Kingston, ON
- Part-time
Employee Share Purchase Plan with company match
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Director of Care (DOC) - Full Time (FT) - Hillcrest Place
Extendicare
Brandon, MB
- Full-time
Foster a positive culture and employee experience, driving an increase in overall employee engagement compared to the previous year.
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Letter Carrier - Delivery Agent and Postal Clerk
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Saint-Hyacinthe, QC
Added 8 mins ago
Field Operations Associate
Grainger Businesses
Swift Current No. 137, SK · SWIFT CURRENT, SK
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required
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Account Manager
Grainger Businesses
Burnaby, BC
…technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit…
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Outbound Selector
Sysco
Ottawa, ON · Sysco Ottawa
- Full-time
Schedule: Ability to work evening and night shifts
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AU
Garment Assembler
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- Full-time
…350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’…
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Client Advisor, Commercial Insurance
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Edmonton, AB
We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.
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Strategic Planning Analyst III - Program Manager, Portfolio Management and Governance
City of Edmonton
AB
Positions with supervisory responsibilities must have two (2) years progressively responsible supervisory experience
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Strategic Planning Analyst III - Value Realization & Strategic Investment
City of Edmonton
AB
Positions with supervisory responsibilities must have two (2) years progressively responsible supervisory experience
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Yard Team Member - Frame & Truss Hamilton
Fletcher Building
Hamilton, ON
You'll be part of a team that values safety, teamwork, customer service, and continuous improvement. If you enjoy physical work, take pride in getting the details right, and thrive in a…
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YH
Registered Practical Nurse (Part Time, Night Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
Ability to work permanent night shifts, including weekends and short shifts
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YH
Food Services Worker (Part-Time)
Yee Hong Centre For Geriatric Care
Finch, ON · Scarborough Finch
- Part-time
Successful completion of, or is currently enrolled in a recognized Food Service Worker Program
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YH
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Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
Resident-centred care focus with strong customer service and interpersonal skills
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Sales Representative - Facility Services
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Edmonton, AB
Join employee-partners who are recognized for being positive, respectful, motivated, and caring. These characteristics are an important part of our history and culture, and they are at the…
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NP
Utility Solar Technician II - Lomond, AB Canada
NovaSource Power Services
Lomond, AB
- $48 to $55 CAD / hour
- Full-time
Must have a strong safety background with experience in Lockout Tag Out and Job Hazard Analysis
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NP
Utility Solar Technician II - Sarnia, ON Canada
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- Full-time
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Assistant Manager Disability Management - Occupational Health, Safety & Wellness - People Services
Nova Scotia Health and IWK Health
Halifax, NS
…to supporting and implementing new or modified processes and service…
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WTP Maintenance Planner
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AB · Edmonton, Alberta
- Full-time
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Payroll Clerk
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Timmins, ON
…insurance, health/dental/vision/fitness provisions, and pension and employee assistance program(s) that support your physical, mental, and financial…
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Time and Attendance Specialist
Dumas
Timmins, ON
…insurance, health/dental/vision/fitness provisions, and pension and employee assistance program(s) that support your physical, mental, and financial…
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Lead Data Center Technician
IREN
Prince George, BC
This role requires availability for a 4-on-4-off rotational shift schedule including day and night shifts · Total package may be inclusive of a night shift premium
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Seasonal Associate
Sephora
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- $19.85 to $24.8 CAD / hour
…experience by supporting both store operations and onstage service during peak business moments. You’ll create a welcoming experience while maintaining a stocked, visually ready store. If…

Concentrix

Associate Site Director - Onsite

ON, Canada
Chatham-Kent, ON, Canada

$97,900 to $120,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $97,900 to $120,000 CAD / year
Job type: Full-time
Apply by: Dec 10, 2026
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Join a world-class team in Chatham, Canada, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As a global technology and services leader, we power the world's best brands, today and for the future. Leveraging unique data insights, profound industry expertise, and cutting-edge technology solutions, we serve as a strategic transformation partner. Our aim is to empower organizations globally, streamlining their operations, interactions, and transactions. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then an Associate Site Director position at Concentrix is the right place for you!

As an Associate Site Director, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Associate Site Director, you’ll:

The Associate Site Director will oversee the Customer Care operations at our Chatham, Ontario location.
Will be fully responsible in overseeing the operating, including managing a group of leaders who own driving exceptional customer experiences for the clients we support.
Act as a talent magnet to attract, retain and develop a high-performance team that is focused on continuous learning and improvement.
Analyzes operations and efficiency of the operations team and implements changes to ensure best class service.
Monitors and executes staffing, budget, training and general HR practices for all site personnel using functional support. Has hiring, development and performance management responsibility for direct reports.
Direct and manage all site activities and performance strategies, collaborates with Workforce Management, Training, Quality, Human Resources, etc.
This role needs a strong team player who understands how to work effectively in a large, fast paced, evolving organization; establish and maintain effective working relationships across the organization; mentor teams and ensure success by driving operational excellence daily.
Can demonstrate abilities to be a great site leader - overseeing multiple programs, 250+ FTE
Strong relationship developer with clients - clients are Auto & Tech so those industries would be a plus
Demonstrate capabilities to work across different departments - Ops, Training, Quality, TA, Facilities, etc
MUST be onsite in Chatham location every day, not a hybrid position
Deliver expert customer experiences…with a smile

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Associate Site Director role include:

18 Years of age or older with a completed High School Diploma or GED required
Oversee and running a site of approx. 250 staff members
Responsible for client interaction for multiple clients, Key Process Indicator (KPI) attainment and complete financial accountability
Experience in managing multiple lines of business types
High customer satisfaction and achievement of Service Level Agreements
Promote employee satisfaction and low attrition
Maintain a positive working environment and promote company culture initiatives
Monitors and ensures existence of supportive working environment(s) to promote high job satisfaction and morale
Manage operating budget for sites to meet profitability margins
Ensures operations delivery of client requirements as per contractual agreement, for example Customer Satisfaction (CSAT) where applicable, service levels and other program KPI
Monitors center performance to ensure quality and service goals are met
Establishes, builds and monitors ongoing client relations ensuring effective and positive customer interaction and satisfaction
Willingness to work a flexible schedule

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary range for this position is $97,900.00- $120,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.
Paid training and lucrative employee referral program.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 11/15/2026.

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More about this job

Responsibilities

Oversee customer care operations at the Chatham site, leading multiple programs and a team of leaders responsible for more than 250 employees, client outcomes, and operational performance. Manage site staffing, budgets, training, talent development, client relationships, and cross-functional initiatives to meet contractual requirements, service levels, quality goals, and financial targets.

Requirements

Applicants must be at least 18 and have a high school diploma or GED, with experience and capability to lead a large site and manage multiple lines of business, client relationships, KPIs, and financial accountability. The role requires a flexible schedule and daily onsite work in Chatham; experience in the automotive or technology industries is an advantage.

Skills

Site Leadership
Customer Care Operations
Operational Excellence
Budget Management
Financial Accountability
Workforce Management
Staffing
Talent Development
Performance Management
KPI Attainment
Customer Satisfaction
Quality Management
Cross-Functional Collaboration
Employee Engagement

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Paid Time Off
Paid Holidays
Paid Training
Employee Referral Program
Early Pay Access
Health And Wellness Programs
Mentorship Programs
Career Development Programs
Networking Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Care Operations
Site Leadership
Client Relations
Automotive
Technology
Key Performance Indicators
Customer Satisfaction
Service Level Agreements
Financial Accountability
Operating Budget
Workforce Management
Staffing
Training
Quality Management
Human Resources
Talent Acquisition
Performance Management
Employee Retention
Employee Engagement
Operational Excellence
Continuous Improvement
Contractual Requirements
Multiple Lines Of Business
Cross-Functional Collaboration

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Work requirements

Jobs in Canada