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Added 2 mins ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 2 mins ago
C
Client Engagement Associate
CIBC
Vancouver, BC
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 2 mins ago
C
Client Engagement Associate
CIBC
Nanaimo, BC · ON · Country Club Mall Wellington
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 2 mins ago
C
Universal Banker
CIBC
Comox, BC
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 2 mins ago
C
Sr. Relationship Manager, Real Estate Finance
CIBC
London, ON
- Full-time
You’re success oriented. You have business development and credit-related experience and have demonstrated expert knowledge and underwriting skills with respect to real estate lending…
Added 2 mins ago
M
Presale Marketing Consultant
Manulife
Waterloo, ON · Montreal, QC
- Full-time
Maintain expert understanding of industry trends, competitive intelligence, and Manulife’s products, services, and procedures
Added 2 mins ago
S
Operations Lead - Full Time
Sephora
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the…
Added 2 mins ago
Mgr, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates
Added 33 mins ago
Senior Financial Analyst - Financial Planning and Analysis
Enercare
Markham, ON
…sure you have opportunities to grow, learn, and become the Expert you want to…
Added 33 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 33 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saint John, NB
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 33 mins ago
SD
Merchandiser, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 48 mins ago
T
Director, Defence Industrial Cooperation & Offset Programs
Thales
Ottawa, ON
- Full-time
…a portfolio of programs and bids simultaneously, delivering expert analysis, recommendations, and executive-level reporting under demanding…
Added 48 mins ago
T
Senior Audit Manager, (Business Intelligence & Analytics)
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 48 mins ago
C
Apps Dev Tech Lead Analyst - Vice President
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 48 mins ago
C
Senior Cloud and DevOps Engineer - Vice President
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 48 mins ago
C
Financial Services Representative (Cantonese/Mandarin)
CIBC
Toronto, ON
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 48 mins ago
C
Consultant, Business System Analysis
CIBC
Toronto, ON
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 48 mins ago
C
Financial Services Representative II
CIBC
Toronto, ON
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 48 mins ago
C
Advice and Investing Platform Specialist
CIBC
Toronto, ON
- Full-time
Platform development – Support end-to-end project implementation within a squad as a subject matter expert on CIBC Goal Planner (CGP), Investment Planning and Proposal Tool (IPPT), CIBC…
Added 48 mins ago
SI
Wireless Sales Consultant
Staples Inc.
New Minas, NS
- Full-time
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes…
Added 1 hour ago
FS
Analyst, Data Quality & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
St. Thomas, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
SD
Supervisor, Production
Shoppers Drug Mart
Mississauga, ON
- Full-time
…leadership to their team and actively participate in providing expert support for the achievement of daily team and company objectives. The incumbent will facilitate an efficient,…
Added 1 hour ago
Market Manager - Vancouver
Influence Marketing
Vancouver, BC
Use of Artificial Intelligence by Recruiters and Hiring Managers

Concentrix

Customer Service / Inside Sales Rep (On-Site)

Oshawa, ON, Canada

The base salary range for this position is $19.70 - $22.70/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary range for this position is $19.70 - $22.70/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
Job type: Full-time
Apply by: Nov 22, 2026
Experience: 1 year of customer service and sales experience (Retail, Restaurant, and or Call Centre experience) is beneficial
Posting language: English · French
Posted: Oct 29, 2026

Original job description

English section of this bilingual listing.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Inside Sales Representative position at Concentrix is the right place for you!

As a Customer Service / Inside Sales Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Inside Sales Representative, you will:

Handle inbound calls focusing on new sales
Explain products and/or services to up sell and cross sell to new and current customers
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Maintain basic knowledge of client products and services
Deliver expert customer experiences…with a smile.

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Inside Sales Representative role include:

1 year of customer service and sales experience (Retail, Restaurant, and or Call Centre experience) is beneficial
A High School Diploma (or equivalent)
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Computer proficiency (including knowledge of windows-based applications)
The flexibility to work a minimum of a 40-hour work week.

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary range for this position is $19.70 - $22.70/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
Paid training and lucrative employee referral program
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

Read the full bilingual original

Join a world-class team in Oshawa, ON, as a Customer Service / Inside Sales Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Inside Sales Representative position at Concentrix is the right place for you!

As a Customer Service / Inside Sales Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Inside Sales Representative, you will:

Handle inbound calls focusing on new sales
Explain products and/or services to up sell and cross sell to new and current customers
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Maintain basic knowledge of client products and services
Deliver expert customer experiences…with a smile.

1 year of customer service and sales experience (Retail, Restaurant, and or Call Centre experience) is beneficial
A High School Diploma (or equivalent)
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Computer proficiency (including knowledge of windows-based applications)
The flexibility to work a minimum of a 40-hour work week.

The base salary range for this position is $19.70 - $22.70/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
Paid training and lucrative employee referral program
DailyPay enrollment option to access pay "early," when you want it
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Exigences physiques et cognitives

L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est généralement de nature sédentaire.

Déclaration d'égalité des chances

Concentrix s'engage en faveur de l'égalité des chances en matière d'emploi et ne fait aucune discrimination fondée sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyenneté, la croyance, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'état civil ou familial, le handicap, ou toute autre catégorie protégée par la législation provinciale sur les droits de la personne.

Déclaration d'aménagement raisonnable

Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage à offrir un processus de recrutement inclusif. Si vous avez besoin d'un aménagement raisonnable pour participer à n'importe quelle étape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent être faites en contactant app.acco@concentrix.com. Toutes les informations seront traitées de manière confidentielle et utilisées uniquement pour faciliter votre participation au processus de recrutement.

Intelligence artificielle (IA)

Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et/ou à l'évaluation des candidats. Ces outils pourraient être utilisés pour évaluer les CV, les candidatures et d'autres documents soumis afin de nous aider à identifier les meilleurs candidats pour le poste.

Autorisation de travail

Seuls les candidats qualifiés légalement autorisés à travailler au Canada seront considérés.

Pour plus d'informations sur les provinces de travail disponibles et l'égalité des chances en matière d'emploi en tant que candidat, veuillez cliquer ICI.

Apply About employer

More about this job

Responsibilities

Handle inbound calls focused on new sales, explain products and services, and identify opportunities to upsell and cross-sell. Listen to customer needs, demonstrate empathy, build rapport, maintain product knowledge, and deliver excellent customer experiences.

Requirements

A high school diploma or equivalent is required, along with computer proficiency and the ability to learn new technologies and multitask in a fast-paced environment. One year of customer service and sales experience is beneficial, and candidates must be able to work at least 40 hours per week.

Skills

Customer Service
Inside Sales
Inbound Call Handling
Upselling
Cross-Selling
Active Listening
Empathy
Rapport Building
Multitasking
Computer Proficiency
Windows-Based Applications
Product Knowledge
Customer Experience
Communication
Learning New Technologies

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Paid Time Off
Paid Holidays
Paid Training
Employee Referral Program
Early Pay Access
Health and Wellness Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Inbound Calls
New Sales
Upselling
Cross-Selling
Customer Experience
Product Knowledge
Active Listening
Empathy
Rapport Building
Multitasking
Computer Proficiency
Windows-Based Applications
Call Centre
Retail
Restaurant Experience
Sales
Customer Needs
Technology

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