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Added 13 mins ago
H
Assessor Coordinator Degree
HealthCareersInSask.ca
Swift Current, SK
- Full-time
Experience working with mental health and addictions clients
Added 13 mins ago
W
Collections Representative
WorkplaceNL
St. John's, NL
- Full-time
We are currently looking for a Collections Representative to be a critical team member in the Assessment Services Department. In this role you will be responsible for the administration of…
Added 28 mins ago
Health Care Aide - Certified-Aide en soins de santé-certifié
Winnipeg Regional Health Authority
MB · St. Pierre-Jolys, MB
One to two (1-2) years' experience working in a health care setting preferred.
Added 28 mins ago
Clerk 3 (Food Safety Clerk)
The Government of Nova Scotia
Bedford, NS
…client needs, and redirect inquiries to the appropriate staff member, division or external…
Added 28 mins ago
SH
Health Care Aide - Certified-Aide en soins de santé-certifié
Southern Health-Santé Sud
St-Pierre-Jolys, MB
- Full-time
One to two (1-2) years' experience working in a health care setting preferred.
Added 43 mins ago
P
Peloton Expert (Part-Time) - Sherway Gardens Etobicoke
Peloton
Toronto, ON
- Part-time
Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support
Added 58 mins ago
AC
Deposit Services Representative (Full Time, 18 Month Term) 803 Leila
Access Credit Union
Winnipeg, MB
- Full-time
The Deposit Service Representative is responsible for providing various account, deposit and investment services to new and existing members. This position is also responsible for…
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Valcourt, QC · Windsor, QC · Caisse Desjardins du Val-Saint-François
- Full-time
…loans and insurance products. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management. You work with various…
Added 1 hour ago
C
Financial Services Representative II
CIBC
Vancouver, BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 1 hour ago
M
Bilingual Social Media Specialist
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Reporting to the Director of Content, Brand, the Social Media Specialist is a key member of Manulife Canada’s Brand team. The role manages and advances Manulife Canada’s organic social…
Added 1 hour ago
T
Part Time Sales Representative | TELUS & Koodo Quinte Mall
TELUS
Belleville, ON
- Part-time
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 1 hour ago
TE
Labpack Labourer
Triumvirate Environmental
Niagara Falls, ON
- Full-time
Occasional seasonal (May through October) weekend overtime work, either in the production space or in the field as a team member on a mobile household hazardous waste collection event crew.
Added 1 hour ago
CF
Member Services Rep
Crunch Fitness Canada
Hamilton, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 1 hour ago
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Client Service Representative I practices in accordance with relevant legislation/standards, meeting the legal and ethical requirements of the profession.
Added 1 hour ago
Senior Business Development Representative - Future Consideration
D2L
Kitchener, ON
The Business Development Representative is responsible for promoting D2L Products and Services, establishing customer relationships, and providing qualified, motivated leads to the Sales…
Added 1 hour ago
3D Modeler
Harding Display
Toronto, ON
3-5 years of experience in a 3D Modelling role specific to packaging, corrugate POP displays and promotional design
Added 1 hour ago
Casual Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12…
Added 1 hour ago
Business Development Representative - Future Consideration
D2L
Kitchener, ON
The Business Development Representative is responsible for promoting D2L Products and Services, establishing customer relationships, and providing qualified, motivated leads to the Sales…
Added 1 hour ago
GF
Overnight Customer Service Representative (Motivator) – Bradford Holland and Sideroad 10
GoodLife Fitness
Canada
- Part-time
…Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming,…
Added 2 hours ago
Program Administrator (Education)
Wilfrid Laurier University
Brantford, ON
…reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity,…
Added 2 hours ago
Registered Nurse, EMHAS
Nova Scotia Health and IWK Health
Halifax, NS
…presenting problems and the ability to work collaboratively as a member of an interdisciplinary team within the EMHAS as well as the IWK Emergency Department. The mental health nurse will…
Added 2 hours ago
Medical Laboratory Assistant, CSTMST
Nova Scotia Health and IWK Health
Halifax, NS
…2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job…
Added 2 hours ago
R
Senior Field Representative, Technology Service
Ricoh
Victoria, BC
- Full-time
Field Service Technician / Senior Field Representative, Technology Services – Victoria
Added 2 hours ago
L
Branch Manager - Office 1699
LendDirect
Kitchener, ON
- Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…
Added 2 hours ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…

Concentrix

Customer Service Rep – Automotive (On-Site)

Mississauga, ON, Canada

The base salary range for this position is $21/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary range for this position is $21/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English · French
Posted: Oct 29, 2026

Original job description

English section of this bilingual listing.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!

As a Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service Representative, you’ll:

Provide inbound customer support.

Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

Maintain broad knowledge of client products and/or services

Prepare complete and accurate work including appropriately notating accounts as required

Participate in activities designed to improve customer satisfaction and business performance

Offer additional products and/or services

Track, document and retrieve information in call tracking database

Deliver expert customer experiences…with a smile.

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:

High school diploma with six plus months of customer service experience preferred

Courteous with strong customer service orientation

Strong computer navigation skills and PC Knowledge

Ability to effectively communicate, both written and verbally

Ability to learn including strong problem solving skills

Dependable with proficient attention to detail

Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

Tolerance for repetitive work in a fast-paced, high production work environment

Ability to work as a team member, as well as independently

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary range for this position is $21/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.
Paid training and lucrative employee referral program.
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team.
Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

Read the full bilingual original

Job Description

Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!

As a Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service Representative, you’ll:

Provide inbound customer support.

Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

Maintain broad knowledge of client products and/or services

Prepare complete and accurate work including appropriately notating accounts as required

Participate in activities designed to improve customer satisfaction and business performance

Offer additional products and/or services

Track, document and retrieve information in call tracking database

Deliver expert customer experiences…with a smile.

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:

High school diploma with six plus months of customer service experience preferred

Courteous with strong customer service orientation

Strong computer navigation skills and PC Knowledge

Ability to effectively communicate, both written and verbally

Ability to learn including strong problem solving skills

Dependable with proficient attention to detail

Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

Tolerance for repetitive work in a fast-paced, high production work environment

Ability to work as a team member, as well as independently

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary range for this position is $21/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.
Paid training and lucrative employee referral program.
DailyPay enrollment option to access pay "early," when you want it.
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team.
Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Exigences physiques et cognitives

L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est généralement de nature sédentaire.

Déclaration d'égalité des chances

Concentrix s'engage en faveur de l'égalité des chances en matière d'emploi et ne fait aucune discrimination fondée sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyenneté, la croyance, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'état civil ou familial, le handicap, ou toute autre catégorie protégée par la législation provinciale sur les droits de la personne.

Déclaration d'aménagement raisonnable

Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage à offrir un processus de recrutement inclusif. Si vous avez besoin d'un aménagement raisonnable pour participer à n'importe quelle étape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent être faites en contactant app.acco@concentrix.com. Toutes les informations seront traitées de manière confidentielle et utilisées uniquement pour faciliter votre participation au processus de recrutement.

Intelligence artificielle (IA)

Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et/ou à l'évaluation des candidats. Ces outils pourraient être utilisés pour évaluer les CV, les candidatures et d'autres documents soumis afin de nous aider à identifier les meilleurs candidats pour le poste.

Autorisation de travail

Seuls les candidats qualifiés légalement autorisés à travailler au Canada seront considérés.

Pour plus d'informations sur les provinces de travail disponibles et l'égalité des chances en matière d'emploi en tant que candidat, veuillez cliquer ICI.

Apply About employer

More about this job

Responsibilities

Provide inbound customer support by understanding customer needs, resolving issues, and delivering courteous, empathetic service. Document interactions, maintain product knowledge, use call-tracking tools, and contribute to customer satisfaction and business performance.

Requirements

A high school diploma is required or preferred, and six or more months of customer service experience is preferred. Candidates should have strong communication, computer navigation, problem-solving, attention-to-detail, multitasking, adaptability, and teamwork skills.

Skills

Customer Service
Inbound Customer Support
Verbal Communication
Written Communication
Active Listening
Empathy
Problem Solving
Computer Navigation
Attention to Detail
Multitasking
Adaptability
Teamwork
Account Documentation
Customer Relationship Building
Product Knowledge

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Paid Time Off
Paid Holidays
Paid Training
Employee Referral Program
Early Pay Access
Health and Wellness Programs
Mentorship Programs
Career Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inbound Customer Support
Automotive
Customer Experience
Customer Satisfaction
Call Tracking Database
Account Documentation
Decision-Support Tools
Product Knowledge
Issue Resolution
Problem Solving
Active Listening
Empathy
Verbal Communication
Written Communication
Computer Navigation
Multitasking
Attention to Detail
Adaptability
Teamwork
Upselling
Customer Relationship Building
Fast-Paced Environment
Fortune 500
IT Services

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