Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,782
Employers: 488

Advertised starting pay

Average starting payCAD / hour: $19.64Across 229 listings
Average starting payCAD / year: $45,945Across 45 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%132 listings
On-site: 91%1,617 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (184), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

Save this search

Added 2 months ago
Customer Service Representative - Parts Counter
Motion
Lethbridge, AB
Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 2 months ago
Customer Service Agent
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Victoria, BC
Full-time
Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial…
Added 20 days ago
Customer Service Representative - Woola Power Systems
Woola Capital
Coquitlam, BC
Full-time
Woola Power Systems is seeking a highly organized and customer-focused Customer Service Representative to join our team. This role is responsible for coordinating generator maintenance and…
Added 1 month ago
Customer Service Agent
Executive Aviation
Kelowna, BC
Full-time
In Kelowna you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do…
Added 1 month ago
Overnight Customer Service Representative
Circle K
Bedford, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 12 days ago
Customer Service Representative
U-Haul
Ottawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 2 months ago
Bilingual Customer Support Representative - French/English
Atos Medical
Oakville, Ontario
Full-time
This role supports the Atos Medical business in Canada by delivering excellent customer service while managing inbound and outbound customer calls, order entry and processing, technical…
Added 2 months ago
Customer Service Representative.
Dartmouth College
Miramichi, New Brunswick
Full-time
Position Title Customer Service Representative
Added 2 months ago
Customer Service Representative
Ardene
Laval, Quebec
Temporary
We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM.
Added 2 months ago
Customer Service Representative
Quadro Engineering Corp.
Waterloo, Ontario
Full-time
Added 1 month ago
AV Customer Service Associate
ADI Global
Toronto, ON
Full-time
The Customer Care Associate II, reporting to the Customer Care Supervisor, is responsible for providing outstanding customer service while managing a wider range of customer inquiries…
Added 1 month ago
Overnight Customer Service Representative
Circle K
Conception Bay South, NL
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative - Overnight
Farm Boy Inc.
Collingwood, ON
From $18 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 1 month ago
Bilingual Customer Service Representative – Luxury Retail - French-English – Hybrid Canada
TTEC
Montreal, QC
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in…
Added 1 month ago
Bilingual Customer Service Representative – Luxury Retail - French-English – Hybrid Canada
Percepta
Montreal, QC
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in…
Added 1 month ago
Customer Service Representative
Bunzl Canada
Saskatoon, SK
Full-time
The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple…
Added 1 month ago
Customer Service Representative
Tenaquip Limitee
Senneville, QC
Full-time
Working with a fast-paced and energetic team; as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to…
Added 2 months ago
Customer Service Agent 2 - Burlington - Part-Time - Bilingual
Serco
Burlington, Ontario
Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 2 months ago
Customer Service Representative
Fuze Logistics Services Inc
Mont-Royal, Quebec
Full-time
We are seeking a Customer Service Representative to join our team in Montreal!
Added 12 days ago
Customer Service Representative
U-Haul
Calgary, AB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 19 days ago
Customer Service Representative, Retail Operations
Belron
Laval, QC · Lebeau - Valleyfield
Part-time
Added 1 month ago
Customer Service Representative
Speedy Cash
Merritt, BC
$19.75 CAD / hour
Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 1 month ago
Customer Service Representative
Circle K
NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Bilingual Customer Service Representative (English / French)
ZOLL Medical Corporation
Mississauga, ON · CA ON Mississauga
Full-time
…save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency…
Added 2 months ago
Customer Service Agent (PT)
Jazz Aviation LP
Comox, British Columbia
Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work

Concentrix

Customer Service Representative - Parts Services (On-Site)

Hamilton, ON, Canada

Pay: The base salary for this position is $21/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
Job type: Full-time
Posting language: English
Posted: Jun 20, 2026

Apply About employer

Applications open in a new tab.

Original job description

Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then an Automotive Customer Service Representative position at Concentrix is the right place for you!

As an Automotive Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As an Automotive Customer Service Representative, you will:

Understanding Parts Catalogue and Automotive Enthusiast: Familiarity with a parts catalogue and automotive components, including their role in vehicle operation, is highly advantageous.
Problem Solving Expertise: Strong problem-solving skills are essential for this role. You will act as a central hub, gathering information from various groups to find solutions.
Solution-Orientated Approach: This role requires a solution-orientated mindset, involving investigative work on multiple issues and the ability to integrate findings effectively.
Research Skills: While not an authoritative position, this role demands excellent research skills to thoroughly investigate issues.
Analytical Thinking: Ability to analyze problems and outline necessary steps to achieve a positive resolution.
Communication Skills: Deliver challenging messages with empathy, patience, and clear guidance.
Order Management: Review and assist with orders, check part availability, use discretion in communicating about ETA issues, support other departments, and guide them in finding and utilizing information.
Documentation: Maintaining accurate records of parts transactions, including orders, deliveries, and inventory adjustments.
Collaboration: Work with cross-functional teams and provide actionable insights back to our clients
Inventory Management: Efficiently use inventory tool to identify accurate part numbers, specifications based on VIN information.
Deliver expert customer experiences…with a smile.

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:

High School diploma
Experience working with Automotive is an asset and preferred
Proven experience in inventory management or a related field.
Communicate effectively with various stakeholders both in written and verbal forms
Experience with the Microsoft Office Suite
Must be flexible, detail oriented, organized, able to multi-task with variety of different tools
Problem-solving skills, detail oriented with an ability to work independently and under pressure
Proficiency in fast-paced environments
Eagerness to learn new technologies

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary for this position is $21/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
Automotive Purchase Discounts
Opportunities for lucrative referral bonuses
Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world
Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
Locker rooms, staff kitchen and vending, Food Court within 2 minute’s walk, lounge area with TV, and more
A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Apply About employer

More about this job

Responsibilities

You will manage automotive parts orders, research technical issues using parts catalogues, and maintain accurate inventory records. Additionally, you will collaborate with cross-functional teams to provide solutions and deliver exceptional customer experiences.

Requirements

Candidates must have a high school diploma and experience in inventory management or the automotive industry. Proficiency in Microsoft Office and strong problem-solving skills are required to succeed in this fast-paced environment.

Skills

Customer Service
Parts Catalogue Knowledge
Automotive Components
Problem Solving
Research Skills
Analytical Thinking
Communication Skills
Order Management
Documentation
Inventory Management
Microsoft Office Suite
Multi-tasking
Detail Oriented
Time Management

Benefits

Medical insurance
Dental insurance
Vision insurance
Employee assistance program
Paid time off
Paid holidays
Paid training days
Automotive purchase discounts
Referral bonuses
Networking and leadership opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Parts Catalogue
Inventory Management
Order Management
Microsoft Office Suite
VIN Information
Customer Experience
Problem Solving
Research
Data Entry
Logistics

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