Jobs in Canada

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Added 1 min ago
MI
Manufacturing Engineer
Magna International
Toronto, ON
- Full-time
Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse…
Added 1 min ago
HG
Project Construction Estimator
Hypertec Group
QC · Saint-Laurent, QC
- Full-time
Through our five divisions - High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner - we help clients turn complex challenges into…
Added 1 min ago
MT
Legal Executive Assistant- Tax Group
McCarthy Tétrault LLP
Toronto, ON
- Full-time
McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec…
Added 1 min ago
C
Director, Operations
Clarity
Vancouver, BC
- $180,000 to $300,000 CAD / year
- Full-time
…diverse teams and turning operational needs into clear, scalable solutions. You will own the function, set priorities, shape the team, and build the foundation for its continued…
Added 1 min ago
TI
Safety Advisor
Tacten Industrial Inc
Fort McMurray, AB
- Full-time
NCSO or CRST Professional Certification required
Added 1 min ago
O
Client Service Associate (Tuesday-Saturday)
OFX
Toronto, ON
- Full-time
…180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend…
Added 1 min ago
UO
Manager, Student Systems and Insights
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
This position works across portfolios to identify opportunities, develop and implement solutions, coordinate stakeholders, monitor outcomes, and transition completed projects into…
Added 16 mins ago
AI
Power Platform & GenAI Developer – Microsoft Power Apps, Power Automate, Copilot, AI/LLM
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a highly skilled Power Platform & GenAI Developer with hands-on experience in Microsoft Power Apps, Power Automate, Copilot, Large Language Models (LLMs), and database…
Added 16 mins ago
WS
Supplier Quality Engineering
Wolf Steel Ltd
Barrie, ON
- Full-time
Must hold current passport and have the ability to travel abroad
Added 16 mins ago
HB
Senior Analyst, National Sales Analytics
HomeEquity Bank
Toronto, ON
- Full-time
…that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™…
Added 16 mins ago
C
Customer Service / Tech Support Rep (Bilingual English / French) On-Site
Concentrix
Belleville, ON
- Full-time
Must have a high school diploma or GED · Must have at least one year customer service experience
Added 16 mins ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
…support. Together, you will develop reliable rail-electronics solutions and scalable digital products that solve real customer…
Added 16 mins ago
AI
Microsoft Power platform
Apptoza Inc.
Montreal, QC
- Full-time
We are seeking a highly skilled Power Platform & GenAI Developer with hands-on experience in Microsoft Power Apps, Power Automate, Copilot, Large Language Models (LLMs), and database…
Added 16 mins ago
O
Sr. Software Developer
OpenText
Waterloo, ON
- Full-time
…developing and supporting high-performance enterprise billing solutions. You’ll work across the full software development lifecycle, solving complex technical challenges and building…
Added 16 mins ago
RA
Scrum Master - Data Analytics
Recruit Action inc.
Waterloo, ON
- $60 to $75 CAD / hour
- Contract
Experience using and implementing AI solutions.
Added 16 mins ago
SP
Analytics Specialist SE (Commercial FINS & Canada) - Senior/Lead Solution Engineer
Salesforce Partner Canada
Vancouver, BC
- Full-time
…the customer, Sales, Product, and Professional Services, our Solutions Engineers (SEs) engage across the entire customer lifecycle and drive the technical sale of Analytics and Tableau…
Added 16 mins ago
SP
Lead, Account Solution Engineer/Manufacturing & Automotive
Salesforce Partner Canada
Montreal, QC
- Full-time
…capabilities, and translating complex business needs into impactful solutions. Acting as a technical orchestrator, you will align seamlessly with Account Executives, Specialist SEs, and…
Added 16 mins ago
NC
Manager, Construction Projects and Engineering Services
NAV CANADA
Ottawa, ON
- Full-time
This position is a hybrid position with a minimum – 3 days per week on site
Added 16 mins ago
TS
Vendor Marketing Manager - CA
TD SYNNEX
Mississauga, ON
- Full-time
Manage assigned projects independently, using sound judgment to identify solutions, prioritize responsibilities, and deliver quality work within established timelines.
Added 16 mins ago
MI
Senior Manager Design Engineer, NA
Mondelēz International
Toronto, ON · Plant - East York, Canada
- Full-time
Ensure selected solutions deliver competitive advantage in manufacturing.
Added 16 mins ago
MS
Data Scientist (NLP Specialist) (Hybrid) // Scientifique des données principal(e) (spécialiste en TALN) (hybride)
Morgan Stanley
Montreal, QC
- Full-time
Create GenAI-based solutions to automate manual tasks and drive cost efficiency.
Added 16 mins ago
Account Executive
Teads
Toronto, ON
Smart, ambitious peers across 30+ markets in a collaborative, cross-border setup
Added 16 mins ago
Solutions Architect - DXP
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
Must have hands-on code development & delivery experience in mobile apps and websites
Added 16 mins ago
Business Development Executive, Group Benefits
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
…opportunities, and provide consultative support on group benefits solutions, including health, dental, disability, and life products. This position is a hybrid role based in Burlington,…
Added 16 mins ago
Director, Creative & Content
World Vision Canada
Mississauga, ON
Through Creative Solutions & Operations, identify and capture content needs across teams from the field and ensure visibility into who is making what, team capacity and a shared content…

Customer Service / Tech Support Rep (Bilingual English / French) On-Site

Belleville, ON, Canada

The base salary for this position is $25.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is $25.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English · French
Posted: Nov 13, 2026

Original job description

English section of this bilingual listing.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

Provide account maintenance and status updates (Accounting Software)
Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors
Answer product & billing inquiries
Assist Customers in accounting software setup
Provide exceptional customer service to small businesses with their financial program.
Provide cross or base-up sales when appropriate
Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Representative role include:

Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred
Speak and Write in Both English and French
Assist our customers in both French and English
Must be 18 years of age or older
Must have a high school diploma or GED
Must have at least one year customer service experience
Experience with Data Entry for Banking, Tax Filing and Business Workflows
Excellent communication skills
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Ability to effectively communicate, both written and verbally
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary for this position is $25.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training (12 days of classroom training) and performance-based incentives
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

Read the full bilingual original

Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

Provide account maintenance and status updates (Accounting Software)
Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors
Answer product & billing inquiries
Assist Customers in accounting software setup
Provide exceptional customer service to small businesses with their financial program.
Provide cross or base-up sales when appropriate
Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows

Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred
Speak and Write in Both English and French
Assist our customers in both French and English
Must be 18 years of age or older
Must have a high school diploma or GED
Must have at least one year customer service experience
Experience with Data Entry for Banking, Tax Filing and Business Workflows
Excellent communication skills
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Ability to effectively communicate, both written and verbally
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed

The base salary for this position is $25.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training (12 days of classroom training) and performance-based incentives
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Exigences physiques et cognitives

L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est généralement de nature sédentaire.

Déclaration d'égalité des chances

Concentrix s'engage en faveur de l'égalité des chances en matière d'emploi et ne fait aucune discrimination fondée sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyenneté, la croyance, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'état civil ou familial, le handicap, ou toute autre catégorie protégée par la législation provinciale sur les droits de la personne.

Déclaration d'aménagement raisonnable

Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage à offrir un processus de recrutement inclusif. Si vous avez besoin d'un aménagement raisonnable pour participer à n'importe quelle étape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent être faites en contactant app.acco@concentrix.com. Toutes les informations seront traitées de manière confidentielle et utilisées uniquement pour faciliter votre participation au processus de recrutement.

Intelligence artificielle (IA)

Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et/ou à l'évaluation des candidats. Ces outils pourraient être utilisés pour évaluer les CV, les candidatures et d'autres documents soumis afin de nous aider à identifier les meilleurs candidats pour le poste.

Autorisation de travail

Seuls les candidats qualifiés légalement autorisés à travailler au Canada seront considérés.

Pour plus d'informations sur les provinces de travail disponibles et l'égalité des chances en matière d'emploi en tant que candidat, veuillez cliquer ICI.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide bilingual customer service and technical support for accounting software, including account maintenance, billing inquiries, setup assistance, and troubleshooting hardware, software, and networking issues. Resolve standard and non-standard business workflow discrepancies and offer appropriate cross-selling or upselling.

Requirements

Applicants must speak and write in both English and French, have a high school diploma or GED, and have at least one year of customer service experience. Relevant technical support experience is required, with one year or more preferred; experience with data entry for banking, tax filing, and business workflows is also requested.

Skills

Bilingual English and French Communication
Technical Support
Hardware Troubleshooting
Software Troubleshooting
Networking Troubleshooting
Customer Service
Accounting Software Setup
Account Maintenance
Billing Support
Data Entry
Banking Workflows
Tax Filing Workflows
Business Workflow Support
Sales
Multitasking
Written and Verbal Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Paid Time Off
Paid Holidays
Paid Training
Performance-Based Incentives
Early Pay Access
Health and Wellness Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Technical Support
Accounting Software
Hardware
Software
Networking
Data Storage
Troubleshooting
Repair
Account Maintenance
Billing Inquiries
Data Entry
Banking
Tax Filing
Business Workflows
Cross-Selling
Upselling
English
French
Customer Experience
Technical Solutions

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Work requirements

Jobs in Canada