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Added 18 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Brockville
Taymax Group
Brockville, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 18 mins ago
D
Financial security advisor, Life and health insurance
Desjardins
Baie-Comeau, QC · Forestville, QC · Les Escoumins, QC · Caisse Desjardins de la Manicouagan
- Full-time
…personalized solutions. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You support current and potential members…
Added 18 mins ago
D
Personal Finance Advisor
Desjardins
Laval, QC · Caisse Desjardins des Grands boulevards de Laval
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 18 mins ago
C
Financial Services Representative (Cantonese/Mandarin)
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 18 mins ago
C
Financial Services Representative II
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 18 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Rouyn-Noranda, QC
Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
Added 18 mins ago
Financial Service Representative
Money Mart
Coquitlam, BC
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 18 mins ago
Financial Service Representative
Money Mart
Calgary, AB
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 32 mins ago
HI
Client Care Representative - Personal Lines Retention Trainee
HUB International
Chilliwack, BC
- Full-time
…valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in…
Added 32 mins ago
S
Customer Service Representative
SOLVENTUM
Mississauga, ON · CA, Mississauga
- Full-time
As a Customer Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here,…
Added 32 mins ago
Route Service Representative
Cintas
Cambridge, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 32 mins ago
Route Service Representative (4-Day Workweek)
Cintas
Montreal, QC
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 33 mins ago
Market Manager - Vancouver
Influence Marketing
Vancouver, BC
Job Summary: Market Manager (Territory Sales)
Added 47 mins ago
W
Sales Coordinator
Wajax
ON · Mississauga, ON
- Full-time
Collaborates with other team members in the production and sales teams to meet and/or exceed financial targets as well as provide a high level of customer service and support.
Added 47 mins ago
CC
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
- Part-time
…we’ve got an opportunity for you. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and…
Added 48 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Fredericton, NB
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
T
Financial Planner- Red Deer, Alberta
TD
Red Deer, AB
- Full-time
Contribute to team and department goals while strengthening customer service and dedication
Added 1 hour ago
C
Financial Services Representative II
CIBC
Kelowna, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
C
Financial Services Representative II
CIBC
Vancouver, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
W
Sales Coordinator
Wajax
Mississauga, ON
- Full-time
Collaborates with other team members in the production and sales teams to meet and/or exceed financial targets as well as provide a high level of customer service and support.
Added 1 hour ago
BS
French Bilingual Inside Sales Representative
Bilingual Source
Montreal, QC
- $60,000 to $75,000 CAD / year
- Full-time
Saisir les commandes avec précision, coordonner leur traitement et résoudre les problèmes de service à la clientèle.
Added 1 hour ago
HI
Client Care Representative – Auto Insurance Trainee
HUB International
Nelson, BC
- Full-time
A self-starter mentality with a strong drive to exceed performance and sales goals
Added 1 hour ago
Service Coordinator / Customer Service Representative
I M P Group International Inc.
Sydney, NS
Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive…
Added 1 hour ago
GT
Store Associate (Part-Time)
Giant Tiger
Neepawa, MB
- Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 1 hour ago
GT
Store Associate (Part-Time)
Giant Tiger
Newmarket, ON
- Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…

Concentrix

Customer Service / Tech Support Rep (On-Site)

Belleville, ON, Canada

The base salary for this position is $19.70(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. · Full-time

Apply About employer

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Job details

Pay: The base salary for this position is $19.70(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English · French
Posted: Oct 29, 2026

Original job description

English section of this bilingual listing.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

Provide account maintenance and status updates (Accounting Software)
Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors
Answer product & billing inquiries
Assist Customers in accounting software setup
Provide exceptional customer service to small businesses with their financial program.
Provide cross or base-up sales when appropriate
Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Representative role include:

Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred
Must be 18 years of age or older
Must have a high school diploma or GED
Must have at least one year customer service experience
Experience with Data Entry for Banking, Tax Filing and Business Workflows
Excellent communication skills
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Ability to effectively communicate, both written and verbally
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary for this position is $19.70(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training (12 days of classroom training) and performance-based incentives
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

Read the full bilingual original

Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

Provide account maintenance and status updates (Accounting Software)
Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors
Answer product & billing inquiries
Assist Customers in accounting software setup
Provide exceptional customer service to small businesses with their financial program.
Provide cross or base-up sales when appropriate
Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows

Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred
Must be 18 years of age or older
Must have a high school diploma or GED
Must have at least one year customer service experience
Experience with Data Entry for Banking, Tax Filing and Business Workflows
Excellent communication skills
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Ability to effectively communicate, both written and verbally
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed

The base salary for this position is $19.70(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training (12 days of classroom training) and performance-based incentives
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Exigences physiques et cognitives

L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est généralement de nature sédentaire.

Déclaration d'égalité des chances

Concentrix s'engage en faveur de l'égalité des chances en matière d'emploi et ne fait aucune discrimination fondée sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyenneté, la croyance, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'état civil ou familial, le handicap, ou toute autre catégorie protégée par la législation provinciale sur les droits de la personne.

Déclaration d'aménagement raisonnable

Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage à offrir un processus de recrutement inclusif. Si vous avez besoin d'un aménagement raisonnable pour participer à n'importe quelle étape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent être faites en contactant app.acco@concentrix.com. Toutes les informations seront traitées de manière confidentielle et utilisées uniquement pour faciliter votre participation au processus de recrutement.

Intelligence artificielle (IA)

Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et/ou à l'évaluation des candidats. Ces outils pourraient être utilisés pour évaluer les CV, les candidatures et d'autres documents soumis afin de nous aider à identifier les meilleurs candidats pour le poste.

Autorisation de travail

Seuls les candidats qualifiés légalement autorisés à travailler au Canada seront considérés.

Pour plus d'informations sur les provinces de travail disponibles et l'égalité des chances en matière d'emploi en tant que candidat, veuillez cliquer ICI.

Apply About employer

More about this job

Responsibilities

Provide customer service and technical support for accounting software, including account maintenance, status updates, setup assistance, and troubleshooting hardware, software, networking, and routine product issues. Answer product and billing questions, resolve discrepancies and workflow setup issues, and offer appropriate cross-selling or upselling.

Requirements

Applicants must be at least 18, have a high school diploma or GED, and have at least one year of customer service experience; one or more years of relevant technical support experience is preferred. Experience with data entry for banking, tax filing, and business workflows, strong written and verbal communication, patience, multitasking ability, willingness to learn new technologies, and flexibility to rotate shifts are also required.

Skills

Technical Support
Customer Service
Hardware Troubleshooting
Software Troubleshooting
Networking
Data Storage
Technical Repair
Data Entry
Accounting Software
Banking Workflows
Tax Filing Workflows
Business Workflows
Account Maintenance
Billing Support
Communication
Multitasking

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Paid Time Off
Paid Holidays
Paid Training
Performance-Based Incentives
Early Pay Access
Health and Wellness Programs
Mentorship Programs
Learning and Leadership Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Technical Support
Accounting Software
Hardware
Software
Networking
Data Storage
Troubleshooting
Technical Repair
Data Entry
Banking
Tax Filing
Business Workflows
Account Maintenance
Status Updates
Billing Inquiries
Product Inquiries
Software Setup
Workflow Customization
Discrepancy Resolution
Cross-Selling
Upselling
Customer Experience
Multitasking
Shift Rotation

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