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Added 13 mins ago
Business Development Specialist, Pharmacy
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Mississauga, ON
…highest standards of patient care, regulatory compliance, and customer…
Added 13 mins ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function
Added 13 mins ago
Accounting Technician
kdc/one
Knowlton, QC
Bilingualism is required in order to communicate with certain team members and to understand the technical documentation provided by our clients, mainly in English.
Added 13 mins ago
QC technician (dayshift)
kdc/one
Knowlton, QC
Bilingualism is a requirement to communicate with certain team members and to understand customer technical documentation, primarily in English.
Added 13 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Stratford, ON
…runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…
Added 13 mins ago
Installation & Repair Supervisor
Execulink Telecom
Burgessville, ON
…wireless coax, copper, and CLEC networks - balancing hands-on technical work with people leadership, coaching, and service…
Added 13 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
London, ON
You listen to customers’ needs to provide exceptional customer service;
Added 13 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 13 mins ago
M
Pharmacy Coordinator (18 Month Contract)
McKesson
Calgary, AB
- Full-time
Provide exemplary customer service that meets the standards of McKesson Canada; customer interaction is done via phone and e-mail.
Added 13 mins ago
TC
Human Resources Administrator
Trinity Consultants Canada
Courtenay, BC
- Full-time
…training who takes pride in delivering reliable, people-focused service and is eager to grow their HR career within a customer-first…
Added 13 mins ago
TS
Behaviour specialist
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Broadview Village
- Full-time
…ethics, ensure resident/participant safety, and demonstrate customer service…
Added 13 mins ago
C&
Electrician
Cushman & Wakefield
Markham, ON
- Full-time
Ability to read, analyze, and interpret business publications, technical procedures, journals, and government regulations.
Added 14 mins ago
E
DevOps - Spécialiste Solution / DevOps - Solution Engineer
EXFO
Montreal, QC
- Full-time
Added 14 mins ago
E
Senior Client Portfolio Manager (FX Dealer)
Ebury
Toronto, ON
- Full-time
Sophisticated technical ability; statistical/fundamental analysis & risk management practices
Added 14 mins ago
JA
Ingénieur(e) en conception électrique / Electrical Design Engineer
JR Automation
Varennes, QC
- Full-time
…opérationnelles du poste et assurer une collaboration et un service à la clientèle…
Added 14 mins ago
BS
French Bilingual Inside Sales Representative
Bilingual Source
Montreal, QC
- $60,000 to $75,000 CAD / year
- Full-time
Saisir les commandes avec précision, coordonner leur traitement et résoudre les problèmes de service à la clientèle.
Added 28 mins ago
CO
Job ID #31810: Senior Process Engineer, Plant Operations
City of Hamilton
Hamilton, ON
- Full-time
excellent communicator. Possess a demonstrated record of leadership, guidance, technical competence, customer focus, innovation/creativity, team advocacy, staff delegation, empowerment and…
Added 28 mins ago
BG
Collision Estimator/Repair Planner (Scarborough Center)
Boyd Group Services
Toronto, ON
- Full-time
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
Added 28 mins ago
JC
Electrical Equipment Designer
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
The Senior Electrical Equipment Designer is a technical subject‑matter expert within the Equipment Design Engineering (EDE) department, responsible for leading the execution of complex…
Added 28 mins ago
B
IT Support Specialist
BGIS
Markham, ON
- Full-time
The IT Support Specialist serves as the first point of contact for employees and customers requiring technical assistance. This role is responsible for providing timely, professional, and…
Added 28 mins ago
H
Presales Consultant
HP
Mississauga, ON
- Full-time
Role focus: Customer-facing technical advisor for HP Personal Systems, workstations, accessories, security/software, and complex PC solution roadmap conversations.
Added 28 mins ago
Service Coordinator / Customer Service Representative
I M P Group International Inc.
Sydney, NS
Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive…
Added 29 mins ago
P
Quality Lead Hand (Afternoon Shift)
Precinmac
Milton, ON
- $22 to $26 CAD / hour
- Full-time
Analysis of internal (trends, scrap, SPC, etc..) and customer to drive actions focused on continuous improvement
Added 43 mins ago
SAP Service Management Consultant
Syntax
Thornhill, ON
Certification SAP en Service Management, Customer Service ou dans un domaine fonctionnel connexe, un atout.
Added 43 mins ago
GardaWorld - Edmonton - Technical Support Team Lead - 50k
GardaWorld
Edmonton, AB
Liberty’s Technical Support Team Leader will provide guidance and direction to create an environment of accountability and learning to the technical support team while delivering exemplary…

Concentrix

Customer Service / Tech Support Rep (On-Site)

Belleville, ON, Canada

The base salary for this position is $19.70(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. · Full-time

Apply About employer

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Job details

Pay: The base salary for this position is $19.70(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English · French
Posted: Oct 29, 2026

Original job description

English section of this bilingual listing.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

Provide account maintenance and status updates (Accounting Software)
Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors
Answer product & billing inquiries
Assist Customers in accounting software setup
Provide exceptional customer service to small businesses with their financial program.
Provide cross or base-up sales when appropriate
Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Representative role include:

Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred
Must be 18 years of age or older
Must have a high school diploma or GED
Must have at least one year customer service experience
Experience with Data Entry for Banking, Tax Filing and Business Workflows
Excellent communication skills
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Ability to effectively communicate, both written and verbally
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary for this position is $19.70(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training (12 days of classroom training) and performance-based incentives
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

Read the full bilingual original

Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

Provide account maintenance and status updates (Accounting Software)
Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors
Answer product & billing inquiries
Assist Customers in accounting software setup
Provide exceptional customer service to small businesses with their financial program.
Provide cross or base-up sales when appropriate
Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows

Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred
Must be 18 years of age or older
Must have a high school diploma or GED
Must have at least one year customer service experience
Experience with Data Entry for Banking, Tax Filing and Business Workflows
Excellent communication skills
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Ability to effectively communicate, both written and verbally
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed

The base salary for this position is $19.70(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training (12 days of classroom training) and performance-based incentives
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Exigences physiques et cognitives

L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est généralement de nature sédentaire.

Déclaration d'égalité des chances

Concentrix s'engage en faveur de l'égalité des chances en matière d'emploi et ne fait aucune discrimination fondée sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyenneté, la croyance, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'état civil ou familial, le handicap, ou toute autre catégorie protégée par la législation provinciale sur les droits de la personne.

Déclaration d'aménagement raisonnable

Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage à offrir un processus de recrutement inclusif. Si vous avez besoin d'un aménagement raisonnable pour participer à n'importe quelle étape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent être faites en contactant app.acco@concentrix.com. Toutes les informations seront traitées de manière confidentielle et utilisées uniquement pour faciliter votre participation au processus de recrutement.

Intelligence artificielle (IA)

Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et/ou à l'évaluation des candidats. Ces outils pourraient être utilisés pour évaluer les CV, les candidatures et d'autres documents soumis afin de nous aider à identifier les meilleurs candidats pour le poste.

Autorisation de travail

Seuls les candidats qualifiés légalement autorisés à travailler au Canada seront considérés.

Pour plus d'informations sur les provinces de travail disponibles et l'égalité des chances en matière d'emploi en tant que candidat, veuillez cliquer ICI.

Apply About employer

More about this job

Responsibilities

Provide customer service and technical support for accounting software, including account maintenance, status updates, setup assistance, and troubleshooting hardware, software, networking, and routine product issues. Answer product and billing questions, resolve discrepancies and workflow setup issues, and offer appropriate cross-selling or upselling.

Requirements

Applicants must be at least 18, have a high school diploma or GED, and have at least one year of customer service experience; one or more years of relevant technical support experience is preferred. Experience with data entry for banking, tax filing, and business workflows, strong written and verbal communication, patience, multitasking ability, willingness to learn new technologies, and flexibility to rotate shifts are also required.

Skills

Technical Support
Customer Service
Hardware Troubleshooting
Software Troubleshooting
Networking
Data Storage
Technical Repair
Data Entry
Accounting Software
Banking Workflows
Tax Filing Workflows
Business Workflows
Account Maintenance
Billing Support
Communication
Multitasking

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Paid Time Off
Paid Holidays
Paid Training
Performance-Based Incentives
Early Pay Access
Health and Wellness Programs
Mentorship Programs
Learning and Leadership Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Technical Support
Accounting Software
Hardware
Software
Networking
Data Storage
Troubleshooting
Technical Repair
Data Entry
Banking
Tax Filing
Business Workflows
Account Maintenance
Status Updates
Billing Inquiries
Product Inquiries
Software Setup
Workflow Customization
Discrepancy Resolution
Cross-Selling
Upselling
Customer Experience
Multitasking
Shift Rotation

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