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Added 3 mins ago
LH
2600002832 - MRI Technologist
Lakeridge Health
Oshawa, ON
- Internship
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 3 mins ago
AW
Customer Service Representative (CSR)
All Weather At Home
Edmonton, AB
- Full-time
We’re currently hiring for a Customer Service Representative (CSR) for a 1 year maternity leave contract in our Edmonton Installation Services department. In this role, you’ll support…
Added 3 mins ago
CH
Scheduling Coordinator – Edmonton (Full-Time)
CBI Home Health
Edmonton, AB
- Full-time
CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800…
Added 3 mins ago
CH
Scheduling Coordinator – Hamilton (Full-Time)
CBI Home Health
Hamilton, ON
- Full-time
CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800…
Added 18 mins ago
M
Commissioned Alberta Land Surveyor (ALS)
McElhanney
Grande Prairie, AB
- Full-time
Grande Prairie offers a welcoming, community-focused lifestyle where you can truly enjoy a strong work-life balance. With an affordable cost of living, shorter commutes, and easy access to…
Added 18 mins ago
CC
Assistant Tool Technician / Driver
Chandos Construction
Leduc, AB
- Full-time
…sparks ideas and leads to positive changes in our industry and community. They also demonstrate our commitment to a diverse, equitable, and inclusive culture. And, if they resonate with you…
Added 18 mins ago
N(
Program Assistant (Temporary), School of Health & Life Sciences
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…shape the future of education and make a real impact in our…
Added 18 mins ago
CH
Scheduling Coordinator – Hamilton (Full-Time)
CBI Home Health
Hamilton, ON
- Full-time
CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800…
Added 18 mins ago
LH
2600002545 - Registered Nurse
Lakeridge Health
Ajax, ON
- Full-time
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 33 mins ago
LH
2600002800 - Registered Nurse
Lakeridge Health
Oshawa, ON
- Internship
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 33 mins ago
LH
2600002360 - Registered Nurse
Lakeridge Health
Ajax, ON
- Full-time
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 47 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Oshawa, ON
- Part-time
RCSS 481 Gibb St, Oshawa, ON L1J 1Z4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing…
Added 47 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Coquitlam, BC
- Part-time
We are seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing exceptional service, and…
Added 48 mins ago
DN
Technical Sales - Electronics Canada
Dyno Nobel
North Bay, ON
- Full-time
As a Technical Sales Representative, you will support the US Electronic Initiation Systems (EIS) business. You will be primarily focused on the ability to provide detailed product…
Added 48 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 48 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 48 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority…
Added 48 mins ago
S
Manager - Stabilization
St.Amant
Winnipeg, MB
- $53.18 to $63.17 CAD / hour
- Full-time
As a member of the Health and Transition Services Management Team, the Manager, Stabilization participates in activities of importance or relevance to the Health and Transition Services and…
Added 48 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 48 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 48 mins ago
CL
Human Resources - HR Business Partner
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
Follow company health and safety policies and site procedures, use required personal protective equipment, promptly report hazards, incidents and near misses, and work with management,…
Added 1 hour ago
PH
Patient Resident Care Manager - Older Adult Clinics (Centre for Healthy Aging) & Post-COVID Recovery Clinic
Providence Healthcare
Vancouver, BC
- Full-time
…leadership necessary to fulfill the Mission and Values of Providence Health Care. QUALIFICATIONS:Masters degree in a related Health Profession plus a minimum of five (5) years’ experience…
Added 1 hour ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
London, ON
- Part-time
RCSS 1205 Oxford St W, London, ON N6H 1V9 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 1 hour ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Sudbury, ON
- Part-time
RCSS 1485 Lasalle Blvd, Greater Sudbury, ON P3A 5H7 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming…
Added 1 hour ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Chatham-Kent, ON
- Part-time
RCSS 791 St Clair St, Chatham, ON N7M 5J7 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…

Concentrix

Customer Service / Tech Support Rep (On-Site)

Belleville, ON, Canada

The base salary for this position is $19.70/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. · Full-time

Apply About employer

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Job details

Pay: The base salary for this position is $19.70/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English · French
Posted: Oct 30, 2026

Original job description

English section of this bilingual listing.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

Provide account maintenance and status updates (Accounting Software)
Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors
Answer product & billing inquiries
Assist Customers in accounting software setup
Provide exceptional customer service to small businesses with their financial program.
Provide cross or base-up sales when appropriate
Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Representative role include:

Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred
Must be 18 years of age or older
Must have a high school diploma or GED
Must have at least one year customer service experience
Experience with Data Entry for Banking, Tax Filing and Business Workflows
Excellent communication skills
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Ability to effectively communicate, both written and verbally
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary for this position is $19.70/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training (12 days of classroom training) and performance-based incentives
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

Read the full bilingual original

Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

Provide account maintenance and status updates (Accounting Software)
Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors
Answer product & billing inquiries
Assist Customers in accounting software setup
Provide exceptional customer service to small businesses with their financial program.
Provide cross or base-up sales when appropriate
Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows

Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred
Must be 18 years of age or older
Must have a high school diploma or GED
Must have at least one year customer service experience
Experience with Data Entry for Banking, Tax Filing and Business Workflows
Excellent communication skills
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Ability to effectively communicate, both written and verbally
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed

The base salary for this position is $19.70/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training (12 days of classroom training) and performance-based incentives
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Cognitive Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Exigences physiques et cognitives

L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est généralement de nature sédentaire.

Déclaration d'égalité des chances

Concentrix s'engage en faveur de l'égalité des chances en matière d'emploi et ne fait aucune discrimination fondée sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyenneté, la croyance, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'état civil ou familial, le handicap, ou toute autre catégorie protégée par la législation provinciale sur les droits de la personne.

Déclaration d'aménagement raisonnable

Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage à offrir un processus de recrutement inclusif. Si vous avez besoin d'un aménagement raisonnable pour participer à n'importe quelle étape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent être faites en contactant app.acco@concentrix.com. Toutes les informations seront traitées de manière confidentielle et utilisées uniquement pour faciliter votre participation au processus de recrutement.

Intelligence artificielle (IA)

Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et/ou à l'évaluation des candidats. Ces outils pourraient être utilisés pour évaluer les CV, les candidatures et d'autres documents soumis afin de nous aider à identifier les meilleurs candidats pour le poste.

Autorisation de travail

Seuls les candidats qualifiés légalement autorisés à travailler au Canada seront considérés.

Pour plus d'informations sur les provinces de travail disponibles et l'égalité des chances en matière d'emploi en tant que candidat, veuillez cliquer ICI.

Apply About employer

More about this job

Responsibilities

Provide customer service and technical support for accounting software, including account maintenance, status updates, setup assistance, and responses to product and billing inquiries. Troubleshoot technical issues and business workflow discrepancies, customize non-standard setups, and offer sales when appropriate.

Requirements

Applicants must have a high school diploma or GED, be at least 18 years old, and have at least one year of customer service experience. Relevant technical support experience is required, with one year or more preferred; candidates should also have banking, tax filing, or business workflow data-entry experience, strong communication and multitasking skills, and flexibility to rotate shifts.

Skills

Technical Support
Customer Service
Hardware Troubleshooting
Software Troubleshooting
Networking Troubleshooting
Data Entry
Accounting Software
Account Maintenance
Billing Support
Technical Issue Resolution
Business Workflow Support
Sales
Written Communication
Verbal Communication
Multitasking
Customer Patience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Paid Time Off
Paid Holidays
Paid Training
Performance-Based Incentives
Early Pay Access
Health and Wellness Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Technical Support
Accounting Software
Hardware
Software
Networking
Data Storage
Troubleshooting
Technical Repair
Account Maintenance
Billing Inquiries
Data Entry
Banking Workflows
Tax Filing
Business Workflows
Customer Experience
Sales
Issue Resolution
Shift Rotation
Computer
Keyboard
Telephone
Headset

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