Jobs in Canada

Save this search

Added 1 month ago
Oil Change Technician & Customer Service Rep
Laczko Equity Group Inc.
Greater Napanee, ON · Napanee, ON
Full-time
Career area Service Centre Team Member Position Type Date Posted 05/26/2026 Location 15 Commercial Court, Napanee, ON K7R 4A2, Canada Job ID…
Added 1 month ago
Customer Service / Tech Support Rep (Bilingual: English / French) On-Site
Concentrix
Belleville, ON
Full-time
Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 1 month ago
Customer Service Rep
ADM
Mississauga, ON
Full-time
Position includes all aspects of Customer Service
Added 3 months ago
Customer Service / Technical Support Rep (On-Site)
Concentrix
Hamilton, ON
Full-time
Join a world-class team in Hamilton, ON, as a Customer Service / Tech Support Rep! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 3 months ago
Customer Service / Technical Support Rep (Hybrid)
Concentrix
Niagara Falls, Ontario
Full-time
Join a world-class team in Niagara Falls, ON, as a Customer Service / Tech Support Rep! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences…
Added 3 months ago
Customer Service Rep
Olympic Building Centre
Winnipeg, MB
Full-time
Follow the Check 5 quality program to maintain customer service goals.
Added 2 months ago
Customer Service Rep Entry Level (WFH)
Spade Recruiting
Remote, Canada
Full-time · Remote
Previous experience in customer service, sales, or insurance is an asset, but not required
Added 9 days ago
B2B Inside Sales / Customer Service Rep
Express Employment Professionals - Red Deer, AB
Lacombe, AB
Full-time
We are recruiting on behalf of a growing electronics manufacturing client in Lacombe, Alberta for an experienced Customer Service & Sales Specialist.
Added 9 days ago
Customer Service Rep
MACLEAN ENGINEERING & MARKETING CO. LIMITED
SK
$22 to $26 CAD / hour
Contract
About the Position: The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and the Customers (internal and external), in all matters…
Added 2 months ago
Customer Service Rep & Office Service Support
Law Society of Alberta
Calgary, Alberta
Full-time
When assigned to the Contact Centre, responsibilities as the Customer Service Representative (CSR) include providing information, guidance, and available resources to customers. The Contact…
Added 3 months ago
Customer Service Rep (WFH)
Spade Recruiting
Remote, Canada
Full-time · Remote
Previous customer service, sales, administrative, or client-facing experience is helpful, but not required. Full training is provided.
Added 3 months ago
Customer Service Rep - Work From Home
Spade Recruiting
Remote, Canada
Full-time · Remote
Provide professional customer service and ongoing support
Added 4 months ago
Customer Service Rep
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Creighton, Saskatchewan
About the Position: The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and the Customers (internal and external), in all matters…
Added 4 months ago
Customer Service Rep
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Mystery Lake, Manitoba
Full-time
About the Position: The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and the Customers (internal and external), in all matters…
Added 5 months ago
Customer Service Sales Rep (Remote)
Spade Recruiting
Remote, Canada
Full-time · Remote
Previous experience in customer service or sales is helpful, but not necessary
Added 2 days ago
Tax Associate (Term)
The North West Company
Winnipeg, MB
Full-time
Apply defined practices, procedures, and company policies to troubleshoot and resolve product and tax support customer inquiries
Added 24 days ago
Sales Representative - Air Distribution Division
Price Industries Limited
Winnipeg, MB
One Year Sales Experience or some level of customer service experience
Added 1 month ago
Project Manager
Price Industries Limited
Winnipeg, MB
…America’s leading partner in HVAC solutions and unrivalled service. We are a dynamic, progressive and innovative organization looking for additional talent in our growing offices. If you…
Added 1 month ago
Operations Associate
Wellington-Altus
Winnipeg, MB
Full-time
1-2 years’ experience in a customer/client-service-facing role.
Added 4 months ago
Electrical Technician
Overhead Door
Delta, BC
Full-time
…Reporting to the Field Operations Manager, the Electrician will service and install door and gate motor operators & controls focusing on quality, safety and superior customer service. This…
Added 5 hours ago
Sales Rep - John Deere Turf & Compact Construction Equipment
Manufacturing Job Site
Halifax, NS
Full-time
Promote new and used John Deere Turf and Compact Construction Equipment, as well as service offerings including maintenance packages, annual inspections, etc. available through Green…
Added 2 months ago
Sales Rep / Inspector
HomeShield Pest Control
Strong, ON
Full-time
…Our success is built on our 5-star reputation for exceptional customer service and quality. Our commitment to hiring based on character and integrity ensures that we deliver outstanding…
Added 1 day ago
Home Services & Customer Engagement Rep
Hydra Pure Group
London, ON
Full-time
Developing communication, customer service, marketing, and leadership skills
Added 1 day ago
DZ Driver (Utility Rep)
Safety-Kleen
Oshawa, ON
$32 to $37 CAD / hour
Full-time
…be required to travel to various locations Canada wide. The Rep will fill in vacancies for coverage for open routes to ensure our customers receive continued high-quality…
Added 1 month ago
Counter Sales Representative
ECCO Supply™
Regina, SK
Full-time
The Counter Sales Rep is a hands-on role, responsible for serving customers, processing orders, and supporting warehouse operations. As a key member of our Terrace branch, you will provide…

Concentrix

Customer Service / Technical Support Rep (On-Site)

Hamilton, ON, Canada

Pay: The base salary for this position is $20/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.
Job type: Full-time
Experience: 1 year of customer service experience or equivalent, with a High School diploma or GED.
Posting language: English
Posted: Jun 10, 2026

Apply About employer

Applications open in a new tab.

Original job description

Join a world-class team in Hamilton, ON, as a Customer Service / Tech Support Rep! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service / Tech Support Representative, you will:

You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
Prepare complete and accurate work including appropriately notating of accounts as required.
Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred
Deliver expert customer experiences…with a smile.

Your Qualifications

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Representative role include:

Live within 35km of the Hamilton site/location.
1 year of customer service experience or equivalent, with a High School diploma or GED.
Effective communication skills in English, both written and verbally.
Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.
Patience in working with customers is second nature for you.
The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)

What’s In It For You

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary for this position is $20/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical And Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Apply About employer

More about this job

Responsibilities

Serve as the primary point of contact for technical inquiries regarding hardware, software, and client products. Resolve customer issues through active listening, empathy, and the use of decision-support tools while maintaining accurate account documentation.

Requirements

Candidates must have a High School diploma or GED and at least one year of customer service experience. Proficiency in English, strong problem-solving abilities, and availability to work shifts between 8:00 am and 11:30 pm EST are required.

Skills

Customer Service
Technical Support
Hardware Troubleshooting
Software Troubleshooting
iOS
macOS
Problem Solving
Communication Skills
Multi-tasking
Empathy
Rapport Building
Account Notating

Benefits

Medical insurance
Dental insurance
Vision insurance
Employee assistance program
Paid time off
Paid holidays
Paid training days
DailyPay enrollment
Networking opportunities
Health and wellness programs
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Customer Experience
Hardware
Software
Smartphones
Tablets
Computers
Wearables
iOS
macOS
Troubleshooting
Decision-support tools
IT Services

Report this job