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Added 7 mins ago
BR
Quality Control Technician
BDO Recruitment Services - Canada
Chatham-Kent, ON
- Full-time
Porters Infrastructure Products Inc. ('PIP') is seeking a Quality Control Technician to support quality assurance, inspection, testing, and reporting for its precast concrete manufacturing…
Added 7 mins ago
Coordinator, Rental Experience
YMCA of Lethbridge
Lethbridge, AB
Implement and inform membership and rentals initiatives as developed by the Manager, Member Experience and Acquisition.
Added 7 mins ago
Attendant, Member Experience
YMCA of Lethbridge
Lethbridge, AB
…member access and private rentals, and by providing exceptional customer service. The main goals of this position…
Added 7 mins ago
CM
2026-041 - PFT IT Specialist - Level 1
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…may be considered for the interview stage. AI is used as a support tool only. All hiring decisions, including regarding candidate selection and progression through the recruitment process,…
Added 7 mins ago
CM
2026-063 - PFT Senior Financial Analyst
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
Reporting to the Finance Manager, the Senior Financial Analyst is responsible for providing advanced financial analysis, reporting, budgeting, forecasting, and strategic financial support…
Added 22 mins ago
TP
Business Development Manager
T&T Power Group
Canada
- Full-time
…team, an unbelievable atmosphere, and an unparalleled focus on customer satisfaction. From Sea to Sea, clients across Canada have used T&T Power Group for our consultative knowledge, our…
Added 22 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Nanaimo, BC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 22 mins ago
NI
Account Manager
Network Innovations
Calgary, AB
- Full-time
Provide direct feedback to Product Management regarding customer requirements and market trends to support future solutions.
Added 22 mins ago
WC
(Can) Front End Checkout Team Associate
Walmart Canada
Collingwood, ON
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 22 mins ago
ND
Part Time Driver - Peterborough
National Diabetes Trust
Peterborough, ON
- Part-time
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 22 mins ago
P
Gestionnaire de projets sénior - Senior Project Manager
Planiform
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…opportunity for you! We are currently looking for a Project Manager to join our team. Planiform is experiencing rapid growth, with many projects currently underway and many more to…
Added 22 mins ago
WC
Cashier
Walmart Canada
Kitchener, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 22 mins ago
CR
Office Manager
COGIR Real Estate
Kitchener, ON
- Full-time
…have the opportunity to work closely with our Regional and Support Office teams, who will provide guidance, support, and mentorship. Their expertise and insights will help you reach your…
Added 22 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 22 mins ago
WC
cashier
Walmart Canada
New Glasgow, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 22 mins ago
WC
Pharmacy Assistant
Walmart Canada
Truro, NS
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 22 mins ago
SS
Rental Coordinator
Sunbelt Solomon
New Westminster, BC
- Full-time
As required, provide direction to support preparation of outgoing customer invoices and ERP reports to ensure rental and sale invoicing is accurate and timely.
Added 22 mins ago
WC
Consumables Associate
Walmart Canada
Halifax, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 22 mins ago
PI
Quantity Surveyor
Phoenix Industrial Group of Companies
AB · Edmonton, AB
- Full-time
Preparing the weekly progress report for all disciplines noting productivity and compare against the site progress. Discuss finding with the Construction Manager and Superintendents.
Added 22 mins ago
NL
IT Generalist
NET LIP
Vaughan, ON
- Full-time
Support IT Manager in Monitoring security certificates and ensure the organization’s compliance with requirements
Added 22 mins ago
M
Cleaning Supervisor/Route Manager – Maidora (Calgary)
Maidora
Calgary, AB
- Full-time
Maidora is hiring an Cleaning Supervisor/Route Manager to work alongside a team of residential cleaners while leading by example inside clients’ homes. This is a hands-on role for someone…
Added 22 mins ago
SE
Order Fulfillment Coordinator
SWTCH Energy Inc.
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
SWTCH is seeking an Order Fulfillment Coordinator to make sure every Canadian customer order ships accurately and on time. Reporting to the Head of Supply Chain and working day to day with…
Added 37 mins ago
F
Customer Success Manager - Enterprise
Fours
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
We're hiring an Enterprise Customer Success Manager to join our growing CS team. You'll own a portfolio of strategic enterprise accounts, serving as the primary point of contact and driving…
Added 37 mins ago
F
Customer Success Manager - SMB
Fours
Vancouver, BC
- Full-time
We're hiring an SMB Customer Success Manager (Eastern Time) to join our growing CS team. You'll own a book of approximately 50–70 SMB accounts (up to $25K ARR per account, totaling 1M+…
Added 37 mins ago
F
Senior Product Manager
Fours
Vancouver, BC
- Full-time
Work closely with Customer Success and Solutions teams to gather qualitative and quantitative feedback and occasionally support onboarding, developing a deep understanding of customer…

Concert Properties

Resident Services Agent CRS ON

Toronto, ON, Canada

$56,000 to $58,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $56,000 to $58,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Outline

Resident Services Agent

Reporting

This position will report to the Community Manager or Resident Services Manager

Administrative Duties

Attend to the ongoing rental of vacant suites:

process suite rental applications

complete credit checks and other reference checks

complete and administer tenancy agreements.

Co-ordinate move in and move out of residents of the building, working with Maintenance staff on elevator scheduling, etc.

Conduct move in/out inspections

Assist with regular inspections of the building and suites.

Provide positive customer relations to the tenants, including handling of resident repair requests and resident issues.

In absence of the Resident Services Manager, perform appropriate supervisory and administration duties when delegated by the Resident Services Manager

Ongoing liaison with contractors and other suppliers, assisting in co-ordinating their on-site visits.

Collect rental and other income as due from tenants and carrying out the associated prescribed banking procedures in a timely manner.

Assist with the issuing of late rent payment notices, eviction notices and other collection procedures.

Attend Landlord Tenant Board hearings as necessary.

Process invoices for payment;

order goods and services as required

maintain on-site records up to date and in good order.

Administer and participate in the fire and life safety operations and procedures required at the property.

Answer the telephone and email, filing and other related office duties.

Ensure that all contractors’ performance (work and customer service) meet Concert’s standards.

Required Knowledge and Skills

Employment Standards Act
Excellent oral and written communication skills.
Good working knowledge of computer applications such as Microsoft Office (Excel, Word, Outlook), Yardi.
Leadership and coaching.
Ability to multi-task and meet deadlines.
Clear criminal record and credit check.

This is a general description of the tasks and skills required. Additional responsibilities and duties may be required to successfully perform this position. The Resident Services Agent may be required to work at other rental office locations depending on workloads and staffing when required by the Property Manager or Regional Manager.

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More about this job

Responsibilities

Manage suite rentals, resident move-ins and move-outs, inspections, resident requests, rent collection, and related notices and records. Coordinate contractors and suppliers, support property safety procedures, process invoices and orders, and provide administrative or supervisory coverage when delegated.

Requirements

The role requires knowledge of employment standards, strong oral and written communication, working knowledge of Microsoft Office and Yardi, and leadership and coaching abilities. Candidates should be able to multitask and meet deadlines, and must pass criminal record and credit checks.

Skills

Rental Application Processing
Credit and Reference Checks
Move-In and Move-Out Coordination
Property Inspections
Resident Customer Service
Repair Request Handling
Contractor Coordination
Rent Collection
Collections and Eviction Procedures
Invoice Processing
Fire and Life Safety Procedures
Microsoft Office
Yardi
Oral and Written Communication
Leadership and Coaching

Visa sponsorship

Not detected in the job text

Keywords

Residential Property Management
Suite Rentals
Rental Applications
Credit Checks
Reference Checks
Tenancy Agreements
Move-In Coordination
Move-Out Coordination
Property Inspections
Resident Services
Repair Requests
Contractor Coordination
Rent Collection
Late Rent Notices
Eviction Notices
Landlord Tenant Board
Invoice Processing
Fire and Life Safety
Employment Standards Act
Microsoft Office
Excel
Word
Outlook
Yardi
Leadership
Coaching

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