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Added 1 min ago
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Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
…been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Customer Service Rep – On-Site (Bilingual: French / English)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
Dartmouth, NS
- Full-time
…been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Emergency Services Representative (Bilingual: French / English) On-Site
Concentrix
Mississauga, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
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Content Moderator (Bilingual: Hebrew/English) On-Site
Concentrix
Mississauga, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Customer Service Rep – Automotive (On-Site)
Concentrix
Mississauga, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Added 1 min ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Content Moderator (Bilingual: Korean/English) On-Site
Concentrix
Mississauga, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Automotive Customer Service Rep (Bilingual: French / English) On-site
Concentrix
Hamilton, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
C
Customer Service / Inside Sales Rep (On-Site)
Concentrix
Oshawa, ON
- Full-time
…promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 1 min ago
Senior SAP FICO Functional Analyst
Domtar Products
Montreal, QC
…environment, rewarding career paths and plenty of opportunities for learning and…
Added 1 min ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
8+ years of experience in Asset Management, Wealth Management, Mutual Fund Operations, Product Management and Fund Administration
Added 1 min ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
8+ years of experience in Asset Management, Wealth Management, Mutual Fund Operations, Product Management and Fund Administration
Added 1 min ago
Stock Keyholder, FT (5AM-2PM)
Under Armour
Ottawa, ON
1+ year of retail/stock or freight experience
Added 1 min ago
Talent Acquisition Advisor (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
…process, you’ll play an important role in creating an exceptional experience at every…
Added 1 min ago
Solutions Architect - App Enablement Lead
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…modern cloud-based technologies. The ideal candidate will have experience with cloud platforms, development methodologies, and will be a driving force behind application transformation…
Added 1 min ago
Senior Counsel
Independent Electricity System Operator
Canada
The successful placement within the range will depend on qualifications, relevant work experience, and other applicable considerations.
Added 1 min ago
BC
Client Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
Customer service, business setup, accounting firm or sales experience in Canada is a strong advantage.
Added 1 min ago
Scheduling Advisor - Staffing Office
Nova Scotia Health and IWK Health
Halifax, NS
Graduate of post-secondary degree/diploma in Human Resources or an equivalent combination of education, training and experience.
Added 16 mins ago
BR
General Manager
BGO Real Estate
AB · Calgary, AB
- Full-time
5-7 years of retail property management experience, preferably in enclosed shopping centres.

Concorde Entertainment Group

Front of House Manager - National 10th

Calgary, AB, T2R 0A5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

ABOUT THE POSITION

A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest services, budgeting, and employee training. Must have a constant presence in the restaurant and ensure the company image is always positively supported through remarkable client experiences with consistently high levels of service.

WHAT YOU’LL GET

Competitive annual salary
Gratuities
Duty meals
2 weeks’ vacation
Paid leave for sick and bereavement
Extended health benefits after 90 days for employees working 28+ hours per week.
25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU’LL DO

Ensure every guest is handled with the highest level of professionalism and complaints are dealt with quickly and efficiently.
Effectively manage consistent cooperation and communication between the front and back of house staff.
Understand and execute operations of a bustling business using all current HR policies, operations procedures, standards, specifications, guidelines, and training programs.
Understand products and services, develop new prospects for opportunity, and understand guest needs clearly.
Forecast sales to formulate goals and assist employees to meet goals.
Manage personal promo budget and report any overages to General Manager.
Manage cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Ensure that all team members are trained to anticipate guests’ needs and all are made to feel welcome by delivering responsive, friendly, and courteous service.
Delegate appropriate tasks and manage staff workloads.
Provide instruction for staff members and coach employees to improve learning and enhance performance.
Evaluate current practices and processes, immediately recognize potential areas of conflict, and initiate ways to improve current business methods, quality of products and guest service.
Occasionally perform physical activities in a variety of environmental conditions that require moderate to maximum strength including sitting, climbing, lifting, balancing, walking, and handling of materials.
Use logic and reason to identify solutions and alternatives for a successful outcome in many situations including cost/benefit analysis, sales and product quality, and conflict resolution.
Work overtime when needed and assist the workload of other.
Execute any other tasks required.

WHAT YOU HAVE

Previous experience with demonstrated success in a comparable role for an establishment of similar guest capacity, staff number, and affected by seasonality (at least 3 years preferred).
Previous experience working events is considered an asset.
Advanced knowledge of industry best practices, guest services and food and beverage.
Strong English communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
Experience and knowledge of budget analysis methods, general accounting skills and ability to operate a cash register or POS system.
Demonstrated ability to consistently meet or exceed sales objectives and substantial knowledge and experience with executing a culinary program.
Practiced leadership skills in a hospitality environment and demonstrated ability to manage and train a team while positively influencing employee behavior and development.
Ability to maintain professionalism, control, and composure in difficult and stressful situations.
Demonstrated ability to organize efficient work schedules, delegate tasks and work effectively under pressure to achieve objectives.
Working knowledge of applicable employment related legislation.
Experience handling employee issues/concerns and executing performance management procedures including performance reviews, disciplinary actions, and terminations.
Strong team player that leads by example and has demonstrated the ability to reliably execute or delegate work to meet objectives.
Valid Food Safe Certification.
Ability to stand for extended periods of time and lift 50lbs.
Comfortable using Microsoft Office Suite.
Possess high professional ethics and avoid extreme familiarity or conflicts with other.
Must be over 18 as alcohol service and open scheduling availability is a requirement.

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More about this job

Responsibilities

The Front of House Manager oversees daily restaurant operations, including scheduling, inventory, and budgeting while ensuring high levels of guest service. They are responsible for training staff, managing performance, and fostering effective communication between front and back of house teams.

Requirements

Candidates should have at least 3 years of experience in a comparable hospitality role and possess strong leadership and communication skills. A valid Food Safe Certification is required, along with proficiency in POS systems and budget analysis.

Skills

Front of house operations
Scheduling
Inventory control
Guest services
Budgeting
Employee training
Conflict resolution
Cash handling
POS system operation
Performance management
Leadership
Sales forecasting
Communication
Food safe certification
Microsoft office suite

Benefits

Competitive annual salary
Gratuities
Duty meals
2 weeks’ vacation
Paid leave for sick and bereavement
Extended health benefits
25% Company-wide food & beverage discount
Local business discounts

Visa sponsorship

Not detected in the job text

Keywords

Front of house
Restaurant management
Hospitality
Scheduling
Inventory control
Budgeting
Guest services
Employee training
Sales forecasting
Cash handling
POS system
Performance management
Conflict resolution
Food safe certification
Microsoft office
Leadership
Culinary program
HR policies
Operations procedures
Staff management

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