Jobs in Canada

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Added 5 mins ago
AL
AltaGas - 2027 Community and Indigenous Relations Intern
AltaGas Ltd.
Prince Rupert, BC
- Full-time
…Relations, Community Development, Political Science, Sociology, Business, or a related…
Added 5 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 5 mins ago
AA
Warehouse Officer – Fixed-Term Contract, Fly In Fly Out – Gahcho Kué Mine, Northwest Territories
Anglo American / De Beers Group
NT · Gahcho Kué Mine, Northwest Territories
- Contract
Added 5 mins ago
C
Director, Purchasing NA
CGT
Cambridge, ON
- $120,000 to $150,000 CAD / year
- Full-time
Develop a comprehensive annual budget and business plan and report progress towards plan goals to Senior Leadership;
Added 5 mins ago
Account Executive, Commercial Insurance
Talent Acquisition Team at Westland Insurance. Text reply only.
Sudbury, ON · Sault Ste. Marie, ON
…You will be responsible for maintaining and growing a book of business and acting as an advisor to foster valued relationships with our commercial clients. Are you a results-driven person…
Added 5 mins ago
Senior Resource Manager
BIMM
Toronto, ON
We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless…
Added 5 mins ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
- Business, customer service, and leadership training included
Added 5 mins ago
People Business Partner
Jack Morton Worldwide
Oakville, ON
…in the middle of that change. We're not just supporting the business; we're shaping how it operates, how it scales, and how our people experience working…
Added 20 mins ago
Director, Offensive Security
Varicent
Toronto, ON
Ability to translate technical findings into business risk and influence stakeholders at all levels.
Added 20 mins ago
LH
Assistant Front Office Manager - FT - Chelsea Hotel - Toronto
Langham Hospitality Group
Canada
- Full-time
Respond to fluctuation in business volumes by increasing & decreasing staffing levels to adapt to changing hotel needs.
Added 20 mins ago
HS
Rigger Technician
Hercules SLR
AB · Red Deer County, AB
- Full-time
…And because Hercules is more than one branch or one line of business, this can be more than your next job. It can be the start of a long-term career with opportunities to develop your…
Added 20 mins ago
NF
Pharmacist - New Store - Chilliwack
Nature's Fare Markets
Chilliwack, BC
- Part-time
Ensuring sustainable growth of the pharmacy business
Added 34 mins ago
Seasonal Ambassador - Robson Street
Lush Handmade Cosmetics
Vancouver, BC
Knowledge and passion for skincare, natural beauty, and ethical business
Added 34 mins ago
Seasonal Ambassador - Midtown Plaza
Lush Handmade Cosmetics
Saskatoon, SK
Knowledge and passion for skincare, natural beauty, and ethical business
Added 34 mins ago
Strategist, Enterprise
BrainStation
Toronto, ON
…across markets worldwide, and we work with their C-suites and business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on…
Added 34 mins ago
Senior Strategist, Enterprise
BrainStation
Toronto, ON
…across markets worldwide, and we work with their C-suites and business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on…
Added 34 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
…across markets worldwide, and we work with their C-suites and business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on…
Added 34 mins ago
Account Executive, Enterprise
BrainStation
Toronto, ON
…across markets worldwide, and we work with their C-suites and business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on…
Added 34 mins ago
Program Manager, Public Works
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Added 34 mins ago
Millwright
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Added 34 mins ago
Electrician
Regional Municipality of Wood Buffalo
Fort McMurray, AB
A valid Class Five (5) Operator’s License is required as incumbent will be required to operate a personal or municipal vehicle for business use on a regula
Added 34 mins ago
Foreperson, Water Treatment Operations
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Added 34 mins ago
Instrumentation Technician
Regional Municipality of Wood Buffalo
Fort McMurray, AB
A valid Class five (5) Operator’s License is required as incumbent will be required to operate a personal or municipal vehicle for business use on a regular basis.
Added 34 mins ago
B
Staff Software Engineer - Full-Stack, Solution Architecture
Blazesoft
Concord, ON
- Full-time
Clear paths for development, progression, and advancement as the business scales
Added 34 mins ago
B
Senior Product Manager
Blazesoft
Concord, ON
- Full-time
Translate business goals into structured, well-scoped product specs (BRDs, PRDs, user stories)

Conestoga College

Customer Experience Assistant (Contract)

Kitchener, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary

Temporary Full-Time Appendix D Support Staff, replacement contract position (immediate need, 3-month contract)

The Customer Experience Assistant provides a wide variety of front-line customer service functions on behalf of the Facilities Management Department. Primary responsibilities include processing maintenance calls and work requests, allocation of department keys, maintaining department communications and websites, monitoring, and updating of Departmental and applicable College data and maintaining information on various legislative requirements and licences. As well, the incumbent is involved with part-time staff and departmental training requirements.

As Conestoga is committed to the safety and well-being of all staff, students and visitors, the incumbent is required to be active in Health & Safety planning and accident prevention by adhering to procedures and safe work practices as required and in accordance with relevant Health & Safety legislation/regulations and Conestoga safety policies.

Successful candidates will be required to conduct work on-site five days per week, Monday to Friday, 8:30 a.m. to 4:30 p.m. at the Doon campus located at 299 Doon Valley Dr. in Kitchener

Responsibilities

Submits, receives, prioritizes, and processes work requests and maintenance calls to Facilities staff and/or Contractors
Liaises between customers and Contractors for the completion of applicable work requests
Administers Pest Control service calls and distributes reports to appropriate entities
Analyses detailed monthly financial statements and invoicing for discrepancies; makes necessary corrections via journal entries, charge overs, inquiries to Accounts Payable, etc.
Establishes and maintains manual and computerized records pertaining to departmental operations
Gathers and compiles statistical data for monthly and annual reports as it relates to College and department operations
Monitors and maintains accurate records and initiates actions of legislated requirements to the College as they pertain to Facilities Management (i.e., TSSA, AGCO, Occupational Health and Safety, utility bills, courier manifests, business licenses, etc.)
Supports the department in the development and maintenance of technology aspects (i.e., SharePoint file storage, social media, etc.)
Maintains various appointment schedules, co-ordinates meetings, including agendas and minutes
Creates and provides various information (e.g., AODA, transit changes, Health, and Safety), regarding special and emergency projects, in addition to daily or normal correspondence
Administers community facility rentals/internal special events by liaising with event organizer, ensuring contract administration, insurance requirements, completion of forms, rental of equipment and ensures there are no scheduling conflicts
Liaises with various outside services, college departments and employees for the planning, organizing, scheduling, notification and monitoring of various college or department operations, construction projects and special event requirements (i.e., campus service shutdowns, closures, disruptions, convocation)
Verifies completeness and accuracy of time sheets, overtime sheets, expense reports and vacation reports
Creates all departmental part-time contract requests and reviews part-time biweekly payroll for authorization with respect to various deadlines
Processes and administers key assignments for the department
Works with and assists supervisory staff, as requested, in interviews and supports co-op processes
Organizes, presents, and facilitates College and department orientation requirements, such as Human Resources, Payroll and Health and Safety training and documentation
Provides training and assigns and monitors workload of Part-time Facilities Office Clerk

Qualifications

Two-year Diploma in Office Administration, Business Administration, Business, Arts/Humanities, Science/Social Science, Public Relations, Communications, or a related field is required
Minimum three years of office experience, preferably in education, facilities management, construction, or a skilled trades environment is required
Strong organizational skills, proven ability to pay attention to detail
Strong multi-tasking capabilities
Excellent oral and written communication skills
Strong customer service capability
Ability to work well with a wide range of people from across the organization
Exceptional computer skills, experience with Microsoft Applications
Ability to work independently and in a team environment
Experience or training in customer service and conflict resolution is considered an asset

Apply About employer

More about this job

Responsibilities

Processes and coordinates maintenance requests, customer inquiries, contractor services, facility rentals, key assignments, and departmental communications. Maintains operational and compliance records, reviews financial and payroll documentation, prepares reports, and supports staff training and events.

Requirements

A two-year diploma in a specified or related field and at least three years of office experience are required. Candidates should have strong organizational, communication, customer service, multitasking, and computer skills, with the ability to work independently and collaboratively.

Skills

Customer Service
Work Request Processing
Facilities Coordination
Financial Statement Analysis
Invoice Review
Recordkeeping
Statistical Reporting
Legislative Compliance
Microsoft Applications
SharePoint
Scheduling
Meeting Coordination
Contract Administration
Payroll Review
Key Assignment Administration
Training Coordination

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Customer Service
Maintenance Calls
Work Requests
Contractor Coordination
Pest Control
Financial Statements
Invoicing
Journal Entries
Accounts Payable
Records Management
Statistical Reporting
Legislative Compliance
Occupational Health And Safety
TSSA
AGCO
SharePoint
Social Media
Meeting Coordination
Agenda And Minutes
Facility Rentals
Contract Administration
Insurance Requirements
Time Sheets
Payroll
Key Assignments
Co-op Processes
Staff Orientation
Health And Safety Training
Microsoft Applications

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