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Added 5 hours ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 17 hours ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 18 hours ago
GD
DYNAMITE - Sales Assistant Manager - Metropolis at Metrotown
Groupe Dynamite, Inc Garage
Burnaby, BC
- Full-time
Reporting to the Store Manager, your main focus as Sales Assistant Manager is to assist the Store Manager by providing leadership that optimizes sales results, with specific ownership of…
Added 21 hours ago
WB
Senior Administrative Assistant
Whistler Blackcomb
Whistler, BC
- Full-time
As our Senior Administrative Assistant, you will provide administrative support to our team and ensure our guests have the Experience of a Lifetime.
Added 21 hours ago
UO
Library Circulation Assistant II
University of Victoria
Victoria, BC
- Full-time
…Victoria Libraries and consists of: Circulation Services, Music & Media, the Technical Support Unit, Stack Maintenance, Distance Learning & Research, and ReQuest for Faculty. The Libraries…
Added 1 day ago
GD
DYNAMITE - Assistant Manager - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 1 day ago
UO
Sessional Lecturer - PHL274H5 S - Ethics and Society
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…corporate responsibility, the treatment of animals, and social media, against the background of major ethical and political…
Added 1 day ago
RJ
Financial Advisor Assistant
Raymond James
Calgary, AB
- Full-time
…services to Canadians seeking customized solutions to their wealth management…
Added 1 day ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 1 day ago
CC
Customer Experience Assistant (Contract)
Conestoga College
Kitchener, ON
- Full-time
The Customer Experience Assistant provides a wide variety of front-line customer service functions on behalf of the Facilities Management Department. Primary responsibilities include…
Added 1 day ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 1 day ago
UO
Events and Communications Assistant, Snyder Institute for Chronic Diseases
University of Calgary
Calgary, AB
- Full-time
…Medicine invites applications for a Events and Communications Assistant. This Full-time Fixed Term position is for approximately 6 months (based on length of grant funding), with the…
Added 1 day ago
R
Mortgage Specialist Assistant
RBC
AB
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 1 day ago
Wardrobe Assistant
Stratford Festival
Stratford, ON
The Wardrobe Assistant is responsible for coordinating and maintaining fitting rooms and adjacent areas to support costume fittings and production needs. This role involves preparing…
Added 1 day ago
B
Client Service Assistant
BMO
Toronto, ON · CLAIRE
- Full-time
Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
Added 1 day ago
EC
Administrative Assistant, Office of the AVP Research + Dean of Graduate Studies
Emily Carr University of Art and Design
Vancouver, BC
- Temporary
Experience with Slate (or similar Customer Relationship Management (CRM) platforms) or Colleague (or similar Enterprise Resource (ERP) platforms) is considered an asset.
Added 1 day ago
Executive Assistant to Executive Director/Artistic Director
Stratford Festival
Stratford, ON
The Executive Assistant is responsible for facilitating the activities of the Artistic Director and Executive Director by providing comprehensive administrative support and ensuring the…
Added 1 day ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 1 day ago
P
Marketing Assistant
ParagraphAI
Toronto, ON
- Full-time
We're looking for a creative, organized Marketing Assistant to work directly with our founding team and help bring these products to market. Social media and content creation will be a big…
Added 1 day ago
UO
Library Circulation Assistant II
University of Victoria
Victoria, BC
- Full-time
…Victoria Libraries and consists of: Circulation Services, Music & Media, the Technical Support Unit, Stack Maintenance, Distance Learning & Research, and ReQuest for Faculty. The Libraries…
Added 1 day ago
ON
(Internal Applicants Only) Constituency Assistant
Ontario NDP Caucus
Toronto, ON · Scarborough, Ontario
- Full-time
Monitor local media to ensure a strong media presence for the Member. May include preparing weekly columns, drafting op-eds, standard media releases and arranging stand-up interviews.
Added 1 day ago
CO
Student - Marketing & Communications Assistant
City of Fredericton
Fredericton, NB
- Part-time
The Marketing & Communications Student Assistant supports the Recreation, Tourism & Culture team in promoting programs, events, facilities, and community initiatives through digital and…
Added 2 days ago
OM
Sr. Media Buyer
Omnicom Media
Toronto, ON
- Full-time
The role of a Senior Buyer, Integrated Investment is to prepare, negotiate and document the execution of all client’s media buys within the Investment group. The Senior Buyer will train and…
Added 2 days ago
SM
Research Assistant I Critical Care Research
St. Michael's Hospital
Toronto, ON
- Temporary
The Critical Care Department at Unity Health Toronto – St Michael’s Hospital site is currently looking for a Research Assistant I. The primary role of the Research Assistant I includes…
Added 2 days ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…

Conestoga College

Customer Experience Assistant (Contract)

Kitchener, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary

Temporary Full-Time Appendix D Support Staff, replacement contract position (immediate need, 3-month contract)

The Customer Experience Assistant provides a wide variety of front-line customer service functions on behalf of the Facilities Management Department. Primary responsibilities include processing maintenance calls and work requests, allocation of department keys, maintaining department communications and websites, monitoring, and updating of Departmental and applicable College data and maintaining information on various legislative requirements and licences. As well, the incumbent is involved with part-time staff and departmental training requirements.

As Conestoga is committed to the safety and well-being of all staff, students and visitors, the incumbent is required to be active in Health & Safety planning and accident prevention by adhering to procedures and safe work practices as required and in accordance with relevant Health & Safety legislation/regulations and Conestoga safety policies.

Successful candidates will be required to conduct work on-site five days per week, Monday to Friday, 8:30 a.m. to 4:30 p.m. at the Doon campus located at 299 Doon Valley Dr. in Kitchener

Responsibilities

Submits, receives, prioritizes, and processes work requests and maintenance calls to Facilities staff and/or Contractors
Liaises between customers and Contractors for the completion of applicable work requests
Administers Pest Control service calls and distributes reports to appropriate entities
Analyses detailed monthly financial statements and invoicing for discrepancies; makes necessary corrections via journal entries, charge overs, inquiries to Accounts Payable, etc.
Establishes and maintains manual and computerized records pertaining to departmental operations
Gathers and compiles statistical data for monthly and annual reports as it relates to College and department operations
Monitors and maintains accurate records and initiates actions of legislated requirements to the College as they pertain to Facilities Management (i.e., TSSA, AGCO, Occupational Health and Safety, utility bills, courier manifests, business licenses, etc.)
Supports the department in the development and maintenance of technology aspects (i.e., SharePoint file storage, social media, etc.)
Maintains various appointment schedules, co-ordinates meetings, including agendas and minutes
Creates and provides various information (e.g., AODA, transit changes, Health, and Safety), regarding special and emergency projects, in addition to daily or normal correspondence
Administers community facility rentals/internal special events by liaising with event organizer, ensuring contract administration, insurance requirements, completion of forms, rental of equipment and ensures there are no scheduling conflicts
Liaises with various outside services, college departments and employees for the planning, organizing, scheduling, notification and monitoring of various college or department operations, construction projects and special event requirements (i.e., campus service shutdowns, closures, disruptions, convocation)
Verifies completeness and accuracy of time sheets, overtime sheets, expense reports and vacation reports
Creates all departmental part-time contract requests and reviews part-time biweekly payroll for authorization with respect to various deadlines
Processes and administers key assignments for the department
Works with and assists supervisory staff, as requested, in interviews and supports co-op processes
Organizes, presents, and facilitates College and department orientation requirements, such as Human Resources, Payroll and Health and Safety training and documentation
Provides training and assigns and monitors workload of Part-time Facilities Office Clerk

Qualifications

Two-year Diploma in Office Administration, Business Administration, Business, Arts/Humanities, Science/Social Science, Public Relations, Communications, or a related field is required
Minimum three years of office experience, preferably in education, facilities management, construction, or a skilled trades environment is required
Strong organizational skills, proven ability to pay attention to detail
Strong multi-tasking capabilities
Excellent oral and written communication skills
Strong customer service capability
Ability to work well with a wide range of people from across the organization
Exceptional computer skills, experience with Microsoft Applications
Ability to work independently and in a team environment
Experience or training in customer service and conflict resolution is considered an asset

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More about this job

Responsibilities

Processes and coordinates maintenance requests, customer inquiries, contractor services, facility rentals, key assignments, and departmental communications. Maintains operational and compliance records, reviews financial and payroll documentation, prepares reports, and supports staff training and events.

Requirements

A two-year diploma in a specified or related field and at least three years of office experience are required. Candidates should have strong organizational, communication, customer service, multitasking, and computer skills, with the ability to work independently and collaboratively.

Skills

Customer Service
Work Request Processing
Facilities Coordination
Financial Statement Analysis
Invoice Review
Recordkeeping
Statistical Reporting
Legislative Compliance
Microsoft Applications
SharePoint
Scheduling
Meeting Coordination
Contract Administration
Payroll Review
Key Assignment Administration
Training Coordination

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Customer Service
Maintenance Calls
Work Requests
Contractor Coordination
Pest Control
Financial Statements
Invoicing
Journal Entries
Accounts Payable
Records Management
Statistical Reporting
Legislative Compliance
Occupational Health And Safety
TSSA
AGCO
SharePoint
Social Media
Meeting Coordination
Agenda And Minutes
Facility Rentals
Contract Administration
Insurance Requirements
Time Sheets
Payroll
Key Assignments
Co-op Processes
Staff Orientation
Health And Safety Training
Microsoft Applications

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