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Added 5 mins ago
GD
DYNAMITE - Assistant Manager - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 19 mins ago
NF
Floor Manager
Nature's Fare Markets
Kelowna, BC
- Full-time
…serves as a developmental bridge between Department Managers and Assistant Store Manager, expanding leadership from one department to the entire sales floor. The Floor Manager ensures…
Added 20 mins ago
AH
Physiotherapist II
Alberta Health Services
Spirit River, AB
- Full-time
…policies and guidelines. You will coordinate the day-to-day operations of an assigned service area and monitor care delivery, identify service needs, assist with caseload management,…
Added 20 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean, organized, stocked, and operationally ready bar and beverage service…
Added 20 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 34 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Cambridge, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 34 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Quebec, QC
- Full-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 34 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 34 mins ago
SD
Pharmacy Assistant
Shoppers Drug Mart
London, ON
- Full-time
This role requires employees to be flexible to work a variety of shifts during the business’ hours of operations, which include occasional weekend shifts and statutory holidays.
Added 1 hour ago
FB
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
Support daily department operations to ensure excellent customer service, effective merchandising and rotation, adequate staffing coverage, and consistently high cleanliness standards.
Added 1 hour ago
Pharmacy Assistant II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
Assist with other pharmacy operations as required
Added 1 hour ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Smiths Falls, ON · Perth, ON · Mississippi-Rideau Lakes Corps
- Part-time
The Christmas Kettle Assistant helps to organize, direct, and supervise the work performed by Christmas Kettle Campaign Worker activities.
Added 1 hour ago
UO
Sessional Lecturer - PHL245H5 S - Modern Symbolic Logic - LEC0101 - In Person
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Introduction to advanced concepts in first-order logic, such as operations, identity, and…
Added 1 hour ago
UO
Sessional Lecturer - PHL245H5 S - Modern Symbolic Logic - LEC0102 - Hybrid
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Introduction to advanced concepts in first-order logic, such as operations, identity, and…
Added 1 hour ago
A
Assistant Store Manager, adidas Retail Halton Hills Location (#2014)
adidas
Halton Hills, ON
- Full-time
Through a specific divisional responsibility (Sales or Operations), supports the Store Manager in managing the day to day operations of the store to ensure the store meets key performance…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Lethbridge, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 1 hour ago
AM
Receptionist/Administrative Assistant
Aplin Martin
Vancouver, BC
- Full-time
The Receptionist/Administrative Assistant is the welcoming face and organizational cornerstone of our Vancouver office, meticulously managing front-desk operations and providing all-around…
Added 2 hours ago
JC
Assistant Manager
JYSK Canada
Thunder Bay, ON
- $43,000 to $48,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Sooke, BC
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Newmarket, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Agassiz, BC
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 2 hours ago
W
(CAN) Overnight Lead Department Manager
Walmart
Camrose, AB
- Full-time
…who enjoy leading others and making a visible impact on store…

Conestoga College

Customer Experience Assistant (Contract)

Kitchener, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary

Temporary Full-Time Appendix D Support Staff, replacement contract position (immediate need, 3-month contract)

The Customer Experience Assistant provides a wide variety of front-line customer service functions on behalf of the Facilities Management Department. Primary responsibilities include processing maintenance calls and work requests, allocation of department keys, maintaining department communications and websites, monitoring, and updating of Departmental and applicable College data and maintaining information on various legislative requirements and licences. As well, the incumbent is involved with part-time staff and departmental training requirements.

As Conestoga is committed to the safety and well-being of all staff, students and visitors, the incumbent is required to be active in Health & Safety planning and accident prevention by adhering to procedures and safe work practices as required and in accordance with relevant Health & Safety legislation/regulations and Conestoga safety policies.

Successful candidates will be required to conduct work on-site five days per week, Monday to Friday, 8:30 a.m. to 4:30 p.m. at the Doon campus located at 299 Doon Valley Dr. in Kitchener

Responsibilities

Submits, receives, prioritizes, and processes work requests and maintenance calls to Facilities staff and/or Contractors
Liaises between customers and Contractors for the completion of applicable work requests
Administers Pest Control service calls and distributes reports to appropriate entities
Analyses detailed monthly financial statements and invoicing for discrepancies; makes necessary corrections via journal entries, charge overs, inquiries to Accounts Payable, etc.
Establishes and maintains manual and computerized records pertaining to departmental operations
Gathers and compiles statistical data for monthly and annual reports as it relates to College and department operations
Monitors and maintains accurate records and initiates actions of legislated requirements to the College as they pertain to Facilities Management (i.e., TSSA, AGCO, Occupational Health and Safety, utility bills, courier manifests, business licenses, etc.)
Supports the department in the development and maintenance of technology aspects (i.e., SharePoint file storage, social media, etc.)
Maintains various appointment schedules, co-ordinates meetings, including agendas and minutes
Creates and provides various information (e.g., AODA, transit changes, Health, and Safety), regarding special and emergency projects, in addition to daily or normal correspondence
Administers community facility rentals/internal special events by liaising with event organizer, ensuring contract administration, insurance requirements, completion of forms, rental of equipment and ensures there are no scheduling conflicts
Liaises with various outside services, college departments and employees for the planning, organizing, scheduling, notification and monitoring of various college or department operations, construction projects and special event requirements (i.e., campus service shutdowns, closures, disruptions, convocation)
Verifies completeness and accuracy of time sheets, overtime sheets, expense reports and vacation reports
Creates all departmental part-time contract requests and reviews part-time biweekly payroll for authorization with respect to various deadlines
Processes and administers key assignments for the department
Works with and assists supervisory staff, as requested, in interviews and supports co-op processes
Organizes, presents, and facilitates College and department orientation requirements, such as Human Resources, Payroll and Health and Safety training and documentation
Provides training and assigns and monitors workload of Part-time Facilities Office Clerk

Qualifications

Two-year Diploma in Office Administration, Business Administration, Business, Arts/Humanities, Science/Social Science, Public Relations, Communications, or a related field is required
Minimum three years of office experience, preferably in education, facilities management, construction, or a skilled trades environment is required
Strong organizational skills, proven ability to pay attention to detail
Strong multi-tasking capabilities
Excellent oral and written communication skills
Strong customer service capability
Ability to work well with a wide range of people from across the organization
Exceptional computer skills, experience with Microsoft Applications
Ability to work independently and in a team environment
Experience or training in customer service and conflict resolution is considered an asset

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More about this job

Responsibilities

Processes and coordinates maintenance requests, customer inquiries, contractor services, facility rentals, key assignments, and departmental communications. Maintains operational and compliance records, reviews financial and payroll documentation, prepares reports, and supports staff training and events.

Requirements

A two-year diploma in a specified or related field and at least three years of office experience are required. Candidates should have strong organizational, communication, customer service, multitasking, and computer skills, with the ability to work independently and collaboratively.

Skills

Customer Service
Work Request Processing
Facilities Coordination
Financial Statement Analysis
Invoice Review
Recordkeeping
Statistical Reporting
Legislative Compliance
Microsoft Applications
SharePoint
Scheduling
Meeting Coordination
Contract Administration
Payroll Review
Key Assignment Administration
Training Coordination

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Customer Service
Maintenance Calls
Work Requests
Contractor Coordination
Pest Control
Financial Statements
Invoicing
Journal Entries
Accounts Payable
Records Management
Statistical Reporting
Legislative Compliance
Occupational Health And Safety
TSSA
AGCO
SharePoint
Social Media
Meeting Coordination
Agenda And Minutes
Facility Rentals
Contract Administration
Insurance Requirements
Time Sheets
Payroll
Key Assignments
Co-op Processes
Staff Orientation
Health And Safety Training
Microsoft Applications

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