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Added 5 mins ago
AC
Senior Product Development Engineer – Liquid Cooling
Amphenol Communications Solutions
Markham, ON
- Full-time
Knowledge of fluid dynamics, heat exchanger design, and materials used in liquid cooling systems.
Added 5 mins ago
AC
Product Development Engineer – Liquid Cooling
Amphenol Communications Solutions
Markham, ON
- Full-time
Knowledge of fluid dynamics, heat exchanger design, and materials used in liquid cooling systems.
Added 10 mins ago
Photonic Architect, Temp
Lightmatter
Toronto, ON
…such as fiber polarization, optical reflections, and thermal dynamics in silicon photonic structures. You will collaborate with our test team, to run remote testing on Lightmatter hardware,…
Added 21 mins ago
TM
Senior Accountant
The Muzzo Group Of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience with ERP systems such as Microsoft Dynamics 365, net suite or comparable is considered an asset
Added 21 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)
Added 25 mins ago
S
Account Manager – Eastern Sales
Sony
Toronto, ON
- Full-time
Analyze account performance, inventory, forecasts, market dynamics and other business data to identify trends, risks and opportunities.
Added 25 mins ago
Technical Artist Intern (Vancouver - Summer 2027 - 8-months - Undergraduate - Sports Tech)
Electronic Arts
Vancouver, BC
…physically-based shading, lighting, rigging, skinning and deformation, dynamics (i.e. cloth and hair), particle systems, and image manipulation…
Added 25 mins ago
VC
Group Coordinator & Facilitator, Peer Based Program
Vancouver Coastal Health
Vancouver, BC
- $36.06 to $37.75 CAD / hour
- Temporary
Knowledge and understanding of group dynamics and processes.
Added 25 mins ago
W
ERP Product Owner
WildBrain
Toronto, ON
- Full-time
…will play a key role in WildBrain's migration from Microsoft Dynamics GP to Microsoft Dynamics 365 Business Central. Acting as the bridge between Finance leadership, Technology Solutions,…
Added 25 mins ago
GD
System Engineering Analyst, Underwater Acoustics
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 36 mins ago
EV
Engineer, Mechanical
Elk Valley Resources
Sparwood, BC
- $108,000 to $145,000 CAD / year
- Full-time
Hands-on operational experience, advanced knowledge of fluid dynamics and thermodynamics, and practical automation knowledge, including control narratives, alarm and setpoint lists, and…
Added 36 mins ago
PC
Regional Wholesaler – Investment Solutions
Peakhill Capital
Toronto, ON
- Full-time
Commercial Acumen: Understands advisor business models, investment trends, competitive dynamics, and the factors that influence product adoption.
Added 54 mins ago
KV
Director, Private Capital Investments
Kilmer Van Nostrand Co. Limited
Toronto, ON
- Full-time
…and operational judgment to understand the business, market dynamics, management team, risks, and long-term value creation potential. You will develop investment theses and translate your…
Added 1 hour ago
C
Senior B2B Marketing Specialist
Cella
Mississauga, ON
- $88,000 to $93,000 CAD / year
- Full-time
…ability to assess transportation, logistical, and operational dynamics to identify addressable market size and profitable…
Added 1 hour ago
D|
Transportation Manager (6-month contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
Mississauga, ON
- Contract
Utilize ERP and transportation systems, including Microsoft Dynamics 365 (D365), SAP, and TMS platforms, to monitor transactions, shipments, costs, and operational performance
Added 1 hour ago
RB
Director ALM Analytics and Applied Research
Royal Bank of Canada
Toronto, ON
- Full-time
· Evaluate internal and external data to understand balance sheet dynamics, product characteristics, client behaviour, and balance sheet flows with focus on retail banking products.
Added 1 hour ago
Sr Engagement Manager | Gestionnaire senior de l'engagement, Public Sector Professional Services | Services professionnels du secteur public
Amazon
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC
Understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and…
Added 1 hour ago
TN
Sales representative
TA Networks Inc.
Montreal, QC
- Full-time
Demonstrates strength in understanding and influencing dynamics and has full comprehension of business issues.
Added 1 hour ago
C
Regional Service Manager
Confidental
Toronto, ON
- $93,500 to $110,000 CAD / year
- Full-time
Proficient with Microsoft Office applications (Excel, Word, Outlook, PowerPoint) and ERP systems such as SAP, Oracle Cloud, or Microsoft Dynamics.
Added 1 hour ago
H
Addictions Counsellor Degree Senior
HealthCareersInSask.ca
Regina, SK
- Full-time
Knowledge of group dynamics and facilitation skills.
Added 1 hour ago
H
Addictions Counsellor Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Added 2 hours ago
H
Guidance, Navigation & Control (GNC) Systems Engineer | Remote Opportunity | Fastwater Staffing
HIKINEX
Remote, Canada
- Full-time
- Remote
Strong experience in orbital mechanics, attitude dynamics, and control-law design.
Added 2 hours ago
EL
Territory Manager THV - Western Canada
Edwards Lifesciences
AB · Calgary, AB · Canada-Calgary-Field
- Full-time
Strong understanding of healthcare systems, referral networks, and patient access dynamics.
Added 2 hours ago
A&
Staff Accountant
Adams & Miles LLP
Toronto, ON
- Full-time
Proficiency in accounting software (e.g., iFirm, QuickBooks, Microsoft Dynamics) and Microsoft Excel.
Added 2 hours ago
A&
Senior Accountant
Adams & Miles LLP
Toronto, ON
- Full-time
Proficiency in accounting software (e.g., iFirm, QuickBooks, Microsoft Dynamics) and Microsoft Excel.

Confidental

Regional Service Manager

Toronto, ON, Canada

$93,500 to $110,000 CAD / year · Full-time

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Job details

Pay: $93,500 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

POSITION SUMMARY:

The Regional Service Manager is accountable for the overall performance of an assigned territory, including revenue growth, profitability, technician development, and customer satisfaction. The role combines leadership with hands-on technical oversight: building long-term client relationships, expanding the service area into new accounts, and maintaining the capability to service both the company's own equipment and competitive makes.

The position also drives process improvement, technician skill development, and execution of field operations strategy. This is an in-office role based in the Greater Toronto Area, covering a designated territory, with travel to customer and technician sites required up to 60 percent of the time.

KEY RESPONSIBILITIES:

Lead, develop, and directly manage the Field Service Technicians covering the territory.
Coach and train the regional team, giving regular feedback and creating conditions in which people can do well and advance.
Direct daily service operations across the territory, assigning and balancing workload among technicians.
Serve as the primary point of contact linking field technicians, key accounts, and internal teams.
Build and protect relationships with key accounts, making sure service levels hold up over the life of the relationship.
Review service quality and customer experience against company standards, efficiency targets, and productivity goals.
Track recurring operational issues and customer complaints, and put fixes in place that stop them repeating.
Own the regional budget and track spending against it.
Keep a close eye on regional profitability, reviewing service analytics to inform feedback and improvement recommendations.
Grow the territory by adding customers and strengthening the company's position in the market.
Keep the region able to service competing manufacturers' equipment so the customer base can widen.
Hold the region to safety requirements and oversee inventory and parts logistics.
Spot gaps in how the region operates and drive corrective action.
Keep current on regulations, standards, and new tooling, materials, and methods in the field.
Other duties as assigned.

QUALIFICATIONS:

Experience

Working knowledge of the equipment service business, including field operations and territory management.
2-5 years in service management or field operations leadership.
Enough technical grounding to assess field work and improve how it is carried out.

Technical Skills

Able to read and interpret electrical schematics and diagrams.
Working knowledge of PLC controllers, low-voltage control circuits, and three-phase power.
Proficient with Microsoft Office applications (Excel, Word, Outlook, PowerPoint) and ERP systems such as SAP, Oracle Cloud, or Microsoft Dynamics.

Professional Attributes

Supportive leadership style with sound judgment in handling people and situations.
Customer-focused and resourceful in a fast-moving operating environment.
High standards of integrity and professional conduct.
Reliable under deadline pressure, with clear ownership of commitments.
Strong attention to detail and accuracy.
Willingness to travel as the territory requires.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

Able to stand, walk, bend, kneel, stoop, crouch, climb, and grip with the hands on a regular basis.
Able to lift and move up to 50 pounds (approximately 23 kg).
Visual acuity sufficient for close and distance work, including colour vision, peripheral vision, and depth perception.
Extended periods of sitting while travelling or working at a computer.
Valid driver's licence and a driving record acceptable to the company's insurer.
Maintain a professional appearance appropriate to a customer-facing role.

SAFETY AND PRE-EMPLOYMENT:

Must comply with the Ontario Occupational Health and Safety Act (OHSA) and its regulations, together with company safety policies and procedures.
Employment is contingent on successful completion of a background check.

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More about this job

Responsibilities

Lead technicians and oversee daily field service operations across the assigned territory, including workload allocation, customer relationships, service quality, safety, and parts logistics. Manage the regional budget and profitability, resolve recurring operational issues, develop technicians, and grow the territory by expanding customer accounts and service capabilities.

Requirements

Requires 2–5 years of service management or field operations leadership experience, working knowledge of equipment service and territory management, and sufficient technical expertise to assess field work. Candidates should be able to interpret electrical schematics and understand PLCs, low-voltage control circuits, three-phase power, Microsoft Office, and ERP systems; a valid driver's licence and willingness to travel are also required.

Skills

Field Service Operations
Territory Management
Team Leadership
Technician Coaching and Development
Service Quality Management
Budget Management
Profitability Analysis
Business Development
Electrical Schematics
PLC Controllers
Low-Voltage Control Circuits
Three-Phase Power
Microsoft Office
ERP Systems
Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Territory Management
Service Operations
Equipment Service
Technician Development
Customer Satisfaction
Key Account Management
Revenue Growth
Profitability
Regional Budget
Service Analytics
Electrical Schematics
Electrical Diagrams
PLC Controllers
Low-Voltage Control Circuits
Three-Phase Power
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
ERP Systems
SAP
Oracle Cloud
Microsoft Dynamics
Inventory Management
Parts Logistics
Occupational Health and Safety Act
Ontario Safety Regulations
Field Operations Strategy

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