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Added 1 day ago
Country Head of Commercial Finance
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Work-Life Balance: Flexible working, including hybrid, designed to support you at every stage of life.
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Staff Program Manager
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At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an…
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Conga

Staff Program Manager

Toronto, ON, Canada
Waterloo, ON, Canada
ON, Canada

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Job details

Experience: You bring 10+ years of deep program management experience in SaaS software platforms.
Posting language: English
Posted: Nov 6, 2026

Original job description

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Job Title: Staff Program Manager

Locations: Canada

Reports to: Senior Director, Program Management

A quick snapshot

As a Staff Program Manager at Conga, you'll lead the planning, coordination, and execution of strategic platform upgrade initiatives for early adopter customers. Partnering closely with Engineering, Product, and Product Delivery, you'll bring teams together to translate technical requirements into actionable plans, manage complex program milestones, and drive successful launches. You'll also help establish scalable processes and best practices that support consistent execution and continued innovation across Conga's platform.

Why it's a big deal

As part of Conga's Program Management team, you'll play an important part in advancing the company's platform strategy and delivering a seamless experience for early adopter customers. Working closely with Engineering, Product, and Product Delivery, the team drives complex platform upgrade initiatives, bridges technical requirements with business priorities, and ensures successful execution. Your contributions will help create consistency, mitigate risk, and ensure platform enhancements are delivered efficiently and successfully.

Manage multiple projects and cross-functional teams to ensure successful implementations and maintain program timelines.
Design reusable templates and artifacts to streamline project management across teams.
Translate technical platform service requirements into actionable commits for the Product team.
Troubleshoot and triage risks and issues to mitigate delays and drive technical discussions.
Act as the primary point of contact for the Platform Program, providing regular updates to stakeholders.

Are you the person we are looking for?

You bring 10+ years of deep program management experience in SaaS software platforms.
Possess a strong technical aptitude with a deep understanding of software development and platform services.
Proficiency using Jira for program tracking and management.
Experience working with global teams, including flexibility for early morning or late evening calls.
Strong communication skills to engage with Engineering, Product Delivery, and Product Marketing.
Bachelor’s Degree.

Here's what gives you an edge

Project Management Professional (PMP) or Certified Scrum Master (CSM) certifications.
Exposure to Salesforce or existing knowledge of Conga products.

Did we pique your interest? 

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Preferred Resume Format

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.

Don’t meet every requirement for the role?  

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Conga's Applicant Privacy Statement

The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

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More about this job

Responsibilities

The Staff Program Manager will lead the planning, coordination, and execution of strategic platform upgrade initiatives for early adopter customers. They will partner with Engineering and Product teams to translate technical requirements into actionable plans while establishing scalable processes for consistent execution.

Requirements

Candidates must have 10+ years of deep program management experience in SaaS software platforms and a strong technical aptitude. A Bachelor's degree is required, and proficiency in Jira is essential for tracking and managing complex program milestones.

Skills

Program management
SaaS
Software development
Platform services
Jira
Strategic planning
Cross-functional leadership
Technical requirements
Risk management
Stakeholder management
Project management
Product delivery
Process design
Technical troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Program Management
SaaS
Software Platforms
Jira
Engineering
Product Delivery
Product Marketing
Platform Upgrades
Strategic Initiatives
Cross-functional Teams
PMP
CSM
Salesforce
Conga
Technical Aptitude
Risk Mitigation
Stakeholder Communication
Process Improvement
Commercial Operations
Software Development

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