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Added 3 hours ago
TE
Account Manager - Montreal East
TK Elevator
Montreal, QC
- Full-time
Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
Added 4 hours ago
V|
Administrative Assistant
Veolia | North America
AB · Edmonton, AB
- Full-time
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Added 5 hours ago
TG
Technology Partner, Listings
TMX Group
Toronto, ON
- Full-time
Cross-Functional Orchestration: Facilitate strategic problem-solving workshops and lead multi-stream enterprise delivery teams to achieve milestones on time and within scope.
Added 5 hours ago
TS
Inside Account Executive - Directeur(trice) de comptes internes - bilingue
TD SYNNEX
Montreal, QC
- Full-time
Lead and coordinate responses to RFPs/RFIs, proposals, QBRs, and strategic business reviews with field and inside sales partners.
Added 5 hours ago
TG
Technology Partner, Listings
TMX Group
Toronto, ON
- Full-time
Cross-Functional Orchestration: Facilitate strategic problem-solving workshops and lead multi-stream enterprise delivery teams to achieve milestones on time and within scope.
Added 5 hours ago
S
Senior Project Manager
Sidetrade
Remote, Canada
- Full-time
- Remote
You join a Customer Experience team that holds its accounts from signature into renewal, alongside a Functional Expert, a Data Engineer and a Customer Success Manager. The customer keeps…
Added 5 hours ago
K
Customer Success Manager
KORE
Canada
- $90,826 to $111,914 CAD / year
Developing and maintaining effective cross-functional relationships across KORE to quickly navigate internal teams and accelerate customer adoption and time to revenue
Added 5 hours ago
RB
Director, Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
Ensure incremental adoption of relevant Client360 capabilities and further introduction of capabilities contained within Salesforce Financial Services Cloud®
Added 5 hours ago
P
Senior Associate, Salesforce Business Analyst
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services…
Added 5 hours ago
R
Director, Strategy
RBC
Toronto, ON
- Full-time
Ensure incremental adoption of relevant Client360 capabilities and further introduction of capabilities contained within Salesforce Financial Services Cloud®
Added 6 hours ago
VE
Administrative Assistant
Veolia Environnement SA
Edmonton, AB
- Full-time
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Added 6 hours ago
MS
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON · North York, ON
- $110,000 to $135,000 CAD / year
- Full-time
Lead the sales technology improvement roadmap and adoption of Salesforce, Gong, Power BI, LinkedIn Sales Navigator and related tools, partnering with IT and system administrators on…
Added 7 hours ago
SC
Senior Business Analyst
SiriusXM Canada
Toronto, ON
- Full-time
Requirements & Documentation: Translate complex business requirements into detailed Jira user stories and functional specifications.
Added 7 hours ago
V|
Administrative Assistant
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Added 7 hours ago
D
Premium Support Advisor (Portuguese Speaking)
Docebo
Remote, Canada
- $58,000 to $68,000 CAD / year
- Full-time
- Remote
Rally Cross-Functional Crews: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Technical Account Managers (TAMs), and Professional Services (PS) to align…
Added 7 hours ago
R
Partnerships Manager
Relay
Remote, Canada
- Full-time
- Remote
You have functional knowledge of SQL, BI tools (Metabase/Tableau), Google Sheets/Excel, HubSpot, and Salesforce
Added 8 hours ago
IC
Account Supervisor CRM
INNOCEAN Canada
Toronto, ON
- Full-time
…develops Account Executives, and acts as the primary client lead for assigned programs. Reporting to the Account Director, CRM, you will balance hands-on account leadership with team…
Added 9 hours ago
S
Acquisition Account Manager - French Bilingual Hybrid
Staples
Montreal, QC
- Full-time
Lead RFP responses independently or in partnership with Staples Canada, SPP Global, and headquarters teams.
Added 10 hours ago
CM
Application Solution and Design Director
CIBC Mellon
Toronto, ON
- Full-time
- Lead and actively participate in application architecture and technology stack decisions related to application solutions, including front-end technologies such as React or Angular,…
Added 11 hours ago
Team Lead, Business Banking - Toronto Centre District, ON
Scotiabank
Toronto, ON
The Team Lead is responsible for leading, overseeing and providing strategic direction to the Canadian Business Banking (SB) sales force. This role ensures business strategies, plans and…
Added 11 hours ago
TS
Senior Business Systems Analyst
The Salvation Army in Canada
Canada
- Contract
Translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM platforms
Added 11 hours ago
SI
Salesforce Data Cloud Architect
Smart IT Frame LLC
Toronto, ON
- Contract
Lead impact analysis and develop integration inventories for Salesforce Data Cloud implementations and decommissioning activities.
Added 11 hours ago
EC
Manager, Customer Success (Corporate Travel/SaaS)
Emburse Chrome River
Toronto, ON
- Full-time
Complex Issue Investigation: Lead triage and resolution for complex customer-performance issues, ensuring cross-functional alignment, clear accountability, documented solutions, and timely…
Added 11 hours ago
Staff Program Manager
Conga
Toronto, ON · Waterloo, ON · ON
As a Staff Program Manager at Conga, you'll lead the planning, coordination, and execution of strategic platform upgrade initiatives for early adopter customers. Partnering closely with…
Added 12 hours ago
H
Senior Salesforce Business analyst
HCLTech
Canada
- Full-time
…analyze, document, and validate business requirements across Salesforce and SAP platforms. The candidate should possess strong domain knowledge in Lead-to-Opportunity, Quote-to-Order (Q2O),…

Conga

Staff Program Manager

Toronto, ON, Canada
Waterloo, ON, Canada
ON, Canada

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Job details

Experience: You bring 10+ years of deep program management experience in SaaS software platforms.
Posting language: English
Posted: Nov 6, 2026

Original job description

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Job Title: Staff Program Manager

Locations: Canada

Reports to: Senior Director, Program Management

A quick snapshot

As a Staff Program Manager at Conga, you'll lead the planning, coordination, and execution of strategic platform upgrade initiatives for early adopter customers. Partnering closely with Engineering, Product, and Product Delivery, you'll bring teams together to translate technical requirements into actionable plans, manage complex program milestones, and drive successful launches. You'll also help establish scalable processes and best practices that support consistent execution and continued innovation across Conga's platform.

Why it's a big deal

As part of Conga's Program Management team, you'll play an important part in advancing the company's platform strategy and delivering a seamless experience for early adopter customers. Working closely with Engineering, Product, and Product Delivery, the team drives complex platform upgrade initiatives, bridges technical requirements with business priorities, and ensures successful execution. Your contributions will help create consistency, mitigate risk, and ensure platform enhancements are delivered efficiently and successfully.

Manage multiple projects and cross-functional teams to ensure successful implementations and maintain program timelines.
Design reusable templates and artifacts to streamline project management across teams.
Translate technical platform service requirements into actionable commits for the Product team.
Troubleshoot and triage risks and issues to mitigate delays and drive technical discussions.
Act as the primary point of contact for the Platform Program, providing regular updates to stakeholders.

Are you the person we are looking for?

You bring 10+ years of deep program management experience in SaaS software platforms.
Possess a strong technical aptitude with a deep understanding of software development and platform services.
Proficiency using Jira for program tracking and management.
Experience working with global teams, including flexibility for early morning or late evening calls.
Strong communication skills to engage with Engineering, Product Delivery, and Product Marketing.
Bachelor’s Degree.

Here's what gives you an edge

Project Management Professional (PMP) or Certified Scrum Master (CSM) certifications.
Exposure to Salesforce or existing knowledge of Conga products.

Did we pique your interest? 

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Preferred Resume Format

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.

Don’t meet every requirement for the role?  

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Conga's Applicant Privacy Statement

The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

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More about this job

Responsibilities

The Staff Program Manager will lead the planning, coordination, and execution of strategic platform upgrade initiatives for early adopter customers. They will partner with Engineering and Product teams to translate technical requirements into actionable plans while establishing scalable processes for consistent execution.

Requirements

Candidates must have 10+ years of deep program management experience in SaaS software platforms and a strong technical aptitude. A Bachelor's degree is required, and proficiency in Jira is essential for tracking and managing complex program milestones.

Skills

Program management
SaaS
Software development
Platform services
Jira
Strategic planning
Cross-functional leadership
Technical requirements
Risk management
Stakeholder management
Project management
Product delivery
Process design
Technical troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Program Management
SaaS
Software Platforms
Jira
Engineering
Product Delivery
Product Marketing
Platform Upgrades
Strategic Initiatives
Cross-functional Teams
PMP
CSM
Salesforce
Conga
Technical Aptitude
Risk Mitigation
Stakeholder Communication
Process Improvement
Commercial Operations
Software Development

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