Social Media Marketing Intern

Hours: Approximately 24 hours per week

Pay: $20 per hour

Term: Initial 3-month contract, with potential for extension  

Location: Edmonton | Hybrid

About Connected Creative

Connected Creative is a full-service marketing agency helping brands connect with their audiences through thoughtful strategy, creative content and meaningful experiences.

We work with a diverse portfolio of clients, providing social media management, content creation, email marketing, branding, digital advertising, website development and event planning.

We're looking for a creative, organized and enthusiastic Social Media Marketing Intern to join our growing team.

This is a great opportunity for someone looking to gain hands-on agency experience, develop their creative and marketing skills, and work with a variety of brands.

About the Role

As our Social Media Marketing Intern, you'll support the day-to-day management of our clients' social media accounts, helping ensure their content is organized, published on schedule and engaging their audiences.

Your primary responsibilities will include managing content calendars, scheduling and publishing posts, and supporting community engagement across multiple social media platforms.

You'll also have opportunities to assist with content creation, photo, short-form video editing and on-location content shoots.

The ideal candidate is a strong writer, highly organized, detail-oriented and comfortable working in Canva. You should have a good understanding of social media, an eye for design and the ability to adapt your communication style to different brands and audiences.

Key Responsibilities

Social Media Posting and Organization

• Organize, maintain and update monthly social media content calendars for multiple clients.
• Publish approved content across Instagram, Facebook, LinkedIn, TikTok and other platforms.
• Ensure all posts are published accurately, on time and in accordance with each client's brand guidelines.
• Proofread captions, review graphics, verify links and tags, and complete quality checks before publishing.
• Organize creative assets, captions, photo and video files to keep client content accessible and up to date.

Community Management & Engagement

• Monitor client accounts for comments, direct messages, mentions and engagement opportunities.
• Respond to comments and messages using approved brand messaging and guidelines.
• Proactively engage with relevant accounts, followers and online communities.
• Identify questions, customer concerns or opportunities that require additional attention from the team.
• Help foster positive, authentic relationships between our clients and their audiences.

Content Creation & Editing

• Create and edit social media graphics, stories and carousels using Canva.
• Write and edit engaging, on-brand captions for different clients and audiences.
• Edit photos and short-form videos for Instagram Reels, TikTok and other social platforms.
• Attend content shoots to capture photo and video for social media.
• Assist with organizing, selecting and editing content following shoots.
• Repurpose existing creative assets into fresh content for multiple platforms.
• Research clients' competitors and relevant trends to come up with content ideas and creative opportunities.

Qualifications & Skills

• Excellent writing, spelling, grammar and proofreading skills.
• Strong verbal communication skills and a professional, personable approach.
• A solid understanding of Instagram, Facebook, LinkedIn and TikTok.
• Experience using Canva and the ability to create/edit polished, professional graphics.
• Excellent organizational skills and attention to detail.
• The ability to manage multiple client accounts, prioritize tasks and meet deadlines.
• A creative eye for design, storytelling and engaging social media content.
• The ability to work independently while collaborating with a team.
• A positive attitude, initiative and willingness to learn.
• Currently studying or recently completed a program in marketing, communications, public relations, digital media or a related field.
• Bonus points for:

1. Previous experience managing social media accounts for a business, organization or personal brand.
2. Experience with CapCut, Adobe Creative Suite or other photo and video editing software.
3. Experience capturing social media content using a smartphone or camera.
4. Knowledge of social media analytics and performance metrics.

Internship Eligibility Requirements

This position is intended to be supported through the Alberta Youth Employment Incentive. To qualify, applicants must be an Alberta resident, a Canadian citizen or permanent resident and between 15 and 24 years of age at the start of employment.

What You'll Gain

• Hands-on experience working with a full-service marketing agency.
• Opportunities to work with a variety of brands and industries.
• Practical experience in social media management, content creation and community engagement.
• Opportunities to attend professional content shoots and collaborate with creative professionals.
• Mentorship and guidance from an experienced marketing team.
• Opportunities to develop a portfolio of real client work.
• A supportive, collaborative and creative team environment.
• Potential for a long-term full time role after the internship concludes.

Position Details

This is a part-time hybrid position in Edmonton requiring approximately 24 hours per week. The internship will begin with an initial three-month term, with potential for extension based on performance and business needs.

How to Apply

Please submit your resume, a brief introduction and examples of your work, such as social accounts you manage, Canva designs, social media content, writing samples, photography or short-form videos to hannah@connectedcreative.ca.