Aftercare Case Manager - VITC

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will plan, develop, implement, and oversee the day-to-day operation of Connective’s Vancouver Island Therapeutic Community Aftercare Program.

STATUS

Non-unionized. This position is open to applicants of all genders.

EMPLOYMENT STATUS

Temporary Full-Time

PROGRAM

VITC Vancouver Island Therapeutic Community

HOURS (40 hours per week)
Monday to Friday, 0830-1630

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Program Manager or their designate
• Supervises volunteers and oversees practicum placements
• Facilitates and operates the VITC Aftercare Program
• Liaises with Connective staff to support the agency’s initiatives and to deliver client-centred services in keeping with our philosophy
• Liaises with other community and government agencies in the area

KEY ACCOUNTABILITIES

• Plans, implements VITC aftercare program, creates bridge for existing VITC residents to transitional housing.

• Develops program package, timeline for residents, application form and discharge planning

• Oversees the facility by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards are met

• Will manage, orientate, train and monitor volunteers (through the VITC alumni). Understands recruitment of volunteers and alumni and how this is embedded in the Therapeutic Community model.

• Schedules program alumni and practicum students in accordance to program needs.

• Orients, determines the need for and provides training to program volunteers and practicum students

• Responsible for budget management and financial expenditures as delegated by his/her manager

• Relays accurate and complete program reporting and statistics to program manager around success of the aftercare program

• Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events

• Ensures that service delivery standards, guidelines, and policies of the agency are maintained and that operating requirements are met

• Liaises with other community service providers to ensure wrap-around services are provided to aftercare residents to prepare for discharge

• Model effective interactions with service users, including positive rapport building and support planning

• Completes other duties as assigned by the Program Manager or his/her delegate, related to the program

• On-Call availability as required

• Travels to other program sites as deemed necessary

• Performs other related duties as required

WORKING CONDITIONS

• Demonstrates initiative, independence and efficiency
• Follows guidelines as outlined by the Connective Policies and Procedures
• Transports self and volunteers with a reliable vehicle throughout the Nanaimo and Vancouver Island areas including, correctional facilities as needed
• Works 40 hours per week with time apportioned through days, evenings and weekends as necessary to meet the program and client needs
• Receives benefits and work within the conditions as outlined in the collective agreement and the personnel policies

EXPERIENCE AND SKILLS

We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has:

• A university Degree in a relevant branch of the Behavioural Sciences with an emphasis on Social Work, Sociology, and/or Psychology
• Direct and extensive experience, a minimum of 3 years, in the delivery of supports and services in a correctional and/or community-based setting, and specifically relating to the criminal justice system or community social services sector
• Ability to be comfortable interacting with persons who have been involved in the criminal justice system and/or are high risk/high needs/high profile individuals
• Demonstrated competence in identifying, approaching and securing both short- and long-term funding from appropriate sources
• Extensive knowledge of government and community justice services
• A strong ability to work with persons in crisis and persons who are disconnected from their support network
• Extensive experience recruiting, screening, training, deploying and supervising volunteers and practicum students
• Experience in and comfort with public speaking
• Knowledge of word processing
• Excellent written, verbal, interviewing and assessment skills
• Experience with supporting individuals with developmental disabilities.
• Experience with facilitating, creating and/or running programs

REQUIREMENTS

• Ability to successfully complete a Security Clearance and Criminal Records Check
• Current Emergency First Aid Certificate
• Class 5 driver’s license
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

COMPENSATION

The starting wage is $35.82 - $41.13 per hour, plus benefit.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION 

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/