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Connective

Casual Outreach Worker (Tricities)

Coquitlam, BC, Canada
Maple Ridge, BC, Canada
Pitt Meadows, BC, Canada
Port Coquitlam, BC, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide outreach support to client(s) referred to Connective by Community Living British Columbia. You will work to enable clients’ adjustment to and success with life in the community.

STATUS AND CLASSIFICATION
Unionized. This position is open to applicants of all genders.

HOURS

Flexible hours based on client needs, including evenings and weekends. Program operational hours are generally from 09:00 – 17:00.

Casual employees must be available for at least 14 shifts per month. If you are working full-time, or if you are a full-time student, we ask you for 10 shifts of availability per month (this is subject to employer or enrollment proof).

WHAT WE OFFER?

Committed Living Wage Employer
2022 Canadian Nonprofit Employer of Choice Aware from NEOC
2023 High-Performance Culture Award from SupportingLines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

KEY ACCOUNTABILITIES

Works with the client, researches background material, and seeks the input of other professionals and family members, to assess needs and intervention possibilities
Works with the client to consider issues and agree on an intervention and support plan with measurable short and long-term goals
Ensures the client’s intervention and support plan addresses issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure, lifestyle, access, employment, and education
Supports clients in various environments, which may include exposure to bedbugs, animals, needles, blood, lice, human waste, hording and other
Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals

EXPERIENCE AND SKILLS

A Diploma in Social Services and one-year relevant experience is preferred; inhouse training can be provided for the right candidate
Professional or lived experience working with vulnerable populations experiencing multiple barriers
A demonstrated and clear ability to respond well in crisis situations

PHYSICAL REQUIREMENTS

The physical requirements outlined below are non-specific to the position, as such, there may be additional tasks required. Reasonable accommodations will be made for qualified individuals with disabilities through our accommodation process.

Ability to walk up and down stairs
Ability to operate a motor vehicle
Ability to move items weighing up to 50 pounds
Ability to perform First Aid, CPR, and Naloxone administration
Ability to remain in a stationary position for extended periods of time
Ability to complete general housekeeping duties (i.e., sweeping, mopping, wiping areas, laundry, changing light bulbs)

REQUIREMENTS

Ability to successfully complete a Vulnerable Persons Criminal Records Check
Ability to successfully pass a reference check
Current Emergency First Aid Certificate (Please refer to the Certificates accepted in B.C. - WorkSafeBC).
Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements
Valid class 5 driver’s license
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

COMPENSATION

As Connective is a unionized environment, the starting wage is $27.54 per hour plus 10.6% in lieu of vacation pay and statutory. The wage will increase with every 2,000 hours worked up to a maximum of $31.61 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

For more information on Connective’s services and locations, visit our website at https://connective.ca/.

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

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More about this job

Responsibilities

Assess clients’ needs and work with them to develop measurable support plans addressing daily living, community adjustment, and long-term goals. Coordinate with professionals, family members, and organizations to support services and treatments that serve clients’ interests.

Requirements

A diploma in Social Services and one year of relevant experience are preferred, though in-house training may be available for a suitable candidate; experience supporting vulnerable populations and responding to crises is also sought. Applicants must pass a vulnerable persons criminal records check and reference check, hold a current Emergency First Aid certificate and valid Class 5 driver’s license, and have insured personal transportation suitable for transporting clients.

Skills

Client Needs Assessment
Intervention Planning
Crisis Response
Community Outreach
Support Planning
Client Advocacy
Interprofessional Collaboration
Family Engagement
Daily Living Support
First Aid
CPR
Naloxone Administration
Driving
Housekeeping

Benefits

Health Benefits
Wellness Benefits
Pension Plan
Career Development
Personal Development
Mental Health Support
Employee Family Assistance Program
Critical Incident Stress Management
On-Demand Pay
Vacation Pay
Statutory Holiday Pay

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Community Outreach
Community Living British Columbia
Vulnerable Populations
Client Needs Assessment
Intervention Plan
Support Plan
Crisis Response
Daily Living Support
Housing
Nutrition
Hygiene
Employment Support
Education Support
First Aid
CPR
Naloxone Administration
Emergency First Aid Certificate
Class 5 Driver’s License
Client Transportation
Housekeeping

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