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Added 3 hours ago
Casual Tenant Support Worker (Balsam Place)
Connective
Kelowna, BC
Accepts clinical direction from the care team
Added 5 hours ago
U
Route Service Representative - UniFirst Canada
UniFirst
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- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 11 hours ago
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Client Portfolio Manager
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- Full-time
ModernAdvisor is seeking a Client Portfolio Manager (Advising Representative) to support the continued growth of our Personal Portfolio Manager business line.
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Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
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Client Care Representative - Auto Insurance Trainee
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Casual Community Disability Worker I
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Are you looking for an inviting and exciting career opportunity? Do you want to provide a high quality of group care and support as well as be a role model for adults with developmental…
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Financial Services Representative - Ormstown
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…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 day ago
Child Youth Care Worker (Casual)
Catholic Social Services
Red Deer, AB
Catholic Social Services is currently seeking casual, Child and Youth Care Workers in Red Deer to join our Children's Residential Services team. Providing excellent client-centered care,…
Added 1 day ago
Children's Outreach Worker
Catholic Social Services
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Casual Community Disability Worker
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Wetaskiwin, AB
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Nurse A - Registered Nurse Registered Psych Nurse
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- Part-time
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Execute on the client’s care plan as outlined by the Care Designer
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Team Leader, Deployed Operations
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…services to support of overseas infrastructure projects for the Client-Partners, in particular the Canadian Joint Operations Command (CJOC), Canadian Forces Joint Operational Support Group…
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2600002720 - Physiotherapist
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Oshawa, ON
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Proven ability to plan and recommend continued self-care programs for the client;
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Caregiving
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BC · British Columbia, Canada
- Full-time
Execute on the client’s care plan as outlined by the Care Designer
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Physiotherapist - Rehabilitation & Supportive Care Services
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Halifax, NS
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Physiotherapist - Rehabilitation & Supportive Care Services (CZ - Med-Surg-HH)
Nova Scotia Health Authority
Halifax, NS
- Internship
…Health department within the Rehabilitation and Supportive Care Services portfolio the Physiotherapist is a member of a clinical team and collaborates with colleagues to determine team…
Added 1 day ago
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Physiotherapist
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Jordan's Principle - Social Worker
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Remote, Canada
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Knowledge of the history of services to people with disabilities, current trends, philosophies and practices concerning their care, education and lifestyles
Added 1 day ago
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Care Aide | Long-term Care
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Interior Health is seeking an experienced and dynamic Care Aide to join our Long-term Care team at Columbia View Lodge in Trail, BC. If delivering patient-centered care is your passion and…
Added 1 day ago
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Direct Care Nurse, Registered Nurse (RN) / Registered Psychiatric Nurse (RPN), Surrey Pre-Trial Centre (SPTC) - Surrey, BC.
Provincial Health Services Authority
Surrey, BC
- Full-time
The Direct Care Nurse provides trauma-informed, client-centred and culturally safe care to individuals with concurrent psychiatric and/or substance use disorders (SUD) and a wide range of…

Connective

Casual Tenant Support Worker (Balsam Place)

Kelowna, BC, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.

STATUS AND CLASSIFICATION

Unionized; this position requires union membership. This position is open to applicants of all genders.

HOURS

Shift Hours:
- Morning: 0800 - 1600, 0830 - 1630
- Evening: 1600 - 0000, 1630 - 0030
- Overnight: 0000 - 0800, 0030 - 0830
Casual employees must be available for at least 21 shifts per month, of which seven are overnight shifts.
If you are working full-time, or if you are a full-time student, we ask you for 15 shifts of availability per month of which five are overnight shifts (this is subject to employer or enrollment proof).

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager or their designate
Participates as a member of the Connective services team to ensure quality and continuity of services to clients
Liaises with staff and volunteers of community and government agencies as required
Liaises with Connective staff as necessary
Accepts clinical direction from the care team
Participates as a member of the Connective staff team

KEY ACCOUNTABILITIES

Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently. Documents and implements the plan and provides input into the evaluation of the program.
Evaluates client needs and develops short term plans to meet such needs with the active participation of residents and their families.
Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.
Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities.
Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
Administers medication to residents in accordance with established policy.
Ensures health and safety standards are maintained
Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.
Completes regular and routine walk-through checks of the property and immediately surrounding area.
Reviews and evaluates residents’ progress and adjusts programs as required. Provides feedback and support to residents and/or their families.
Accompanies and/or transports clients to activities such as appointments, shopping, or leisure activities.
Maintains/provides either written and/or verbal reports regarding clients’ daily activities and progress in accordance with policy and standards. Ensures that all required documentation is complete and accurate.
Identifies social, economic, recreational, physical, vocational, and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials, and the community.
Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.
Provides input into meal scheduling and preparation, including food inventory.
As assigned, organizes, executes, and oversees the preparation of meals and involves the residents in this process.
Participates in team meetings as instructed by the Program Manager.
Other duties as subsequently negotiated.

WORKING CONDITIONS

Functions independently, while remaining a crucial member of the care team
Adheres to Connective’s policies and procedures
Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules
Is a member of CUPE local 1936-11

EXPERIENCE AND SKILLS

Graduated with a Diploma in a related human/social service field and one-year of related experience
Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, interaction with social agencies and experiencing mental health challenges
Experience working with First Nation communities
A demonstrated and clear ability to respond well in crisis situations
An understanding of providing service to people with different learning abilities
Demonstrated an ability to deal with potential violence
Excellent written and verbal communication skills in English

REQUIREMENTS

Ability to successfully complete a Criminal Records Check
Current Emergency First Aid Certificate
Willing to complete Food Safe Certificate (Level 1)

COMPENSATION

As Connective is a unionized environment, the starting wage is $27.53 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $31.57 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/

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More about this job

Responsibilities

Provide casework and support to residents to enhance their quality of life while ensuring the safe and orderly operation of the facility. Facilitate daily life skills, monitor resident progress, and maintain accurate documentation in accordance with organizational policies.

Requirements

Requires a diploma in a related human or social service field and at least one year of relevant experience. Candidates must possess a valid Criminal Records Check, Emergency First Aid certificate, and be willing to obtain a Food Safe certificate.

Skills

Casework
Crisis intervention
Harm reduction
Behavior management
Life skills coaching
Medication administration
Documentation
Conflict resolution
First aid
Communication
Assessment
Goal setting
Meal preparation
Facility maintenance

Benefits

Health insurance
Wellness program
Pension plan
Employee family assistance program
Critical incidents stress management
On-demand pay

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Casework
Harm Reduction
Non-profit
Crisis Management
Behavioral Support
First Aid
Food Safe
Criminal Records Check
Mental Health
Developmental Disabilities
First Nations
Residential Support
Life Skills
Documentation
Facility Oversight
Unionized
CUPE
Personal Service Plans

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