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Added 5 hours ago
Property Manager
Housing, Addictions and Homelessness
Selkirk, MB
The Department of Housing, Addictions and Homelessness is currently seeking a qualified individual to fill a Property Manager position in Selkirk.
Added 2 days ago
PT - Tenant Support Worker (Victoria St.)
Connective
Prince George, BC
Participates in team meetings as instructed by the Program Manager.
Added 3 days ago
Project Manager (Perm and Term)
The Government of Nova Scotia
Halifax, NS
…diverse department providing a broad portfolio of programs and services including the Disability Support Program (DSP), Child and Family Wellbeing (CFW), Employment Support and Income…
Added 4 days ago
C
FT- Tenant Support Worker (Kingsway Supportive Housing)
Connective
Vancouver, BC
- Internship
Participates in team meetings as instructed by the Program Manager.
Added 4 days ago
FT- Tenant Support Worker (Kingsway Supportive Housing)
Connective
Vancouver, BC
Participates in team meetings as instructed by the Program Manager.
Added 5 days ago
Access Support Worker (Counsellor 2(A))
The Government of Nova Scotia
Truro, NS
…diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Supportive…
Added 10 days ago
Unit Supervisor, Wood Street Campus
The Government of Nova Scotia
Truro, NS
…diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Homelessness…
Added 12 days ago
FT - Cultural Support Worker (Granville Gates Supportive Housing)
Connective
Vancouver, BC
Our Supportive Housing program provides safe and secure housing and wraparound support to people at risk of, or experiencing, homelessness. This program offers 24/7 support services that…
Added 17 days ago
Supervisor, Homelessness
Halton Region
Oakville, ON
Reporting to the Manager, Homelessness & Supportive Housing, this position provides leadership and operational oversight for a multidisciplinary team responsible for the delivery of Housing…
Added 1 month ago
C
Program Manager (SHARP)
Connective
Whitehorse, YT
- Full-time
The Program Manager will apply leadership and innovation as the driving force that sustains and enhances program services. This position is responsible for meeting the needs of clients,…
Added 1 month ago
Program Manager (SHARP)
Connective
Whitehorse, YT
The Program Manager will apply leadership and innovation as the driving force that sustains and enhances program services. This position is responsible for meeting the needs of clients,…
Added 1 month ago
Casual - TSW (150 Ontario St.)
Connective
Prince George, BC
Participates in team meetings as instructed by the Program Manager.
Added 2 months ago
Facilities Supervisor
Indwell
Norfolk, ON
Position Description: Reporting to the Regional Facilities Manager (RFM), the Facilities Supervisor, is responsible for providing supervision and support to the team of Facilities…
Added 2 months ago
Casual Tenant Support Worker (Balsam Place)
Connective
Kelowna, BC
Reports and is accountable to the Program Manager or their designate
Added 4 months ago
C
Casual Tenant Support Worker (Kelowna, BC)
Connective
Kelowna, British Columbia
- Full-time
Reports and is accountable to the Program Manager or their designate
Added 5 months ago
Casual Tenant Support Worker Nanaimo (Multiple Roles Available)
Connective
Nanaimo, BC
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
Added 3 months ago
CC
Case Manager - West Scattered Site - 10989
Colorado Coalition for the Homeless
Quinte West, Ontario
- Full-time
The Case Manager I works collaboratively alongside case managers, supervisors, integrated health team members, and community-based partners across the organization to promote long term…

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Connective

Casual Tenant Support Worker (Kelowna, BC)

Kelowna, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Jun 11, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.

STATUS AND CLASSIFICATION

Unionized; this position requires union membership. This position is open to applicants of all genders.

HOURS

Shift Hours:
- Morning: 0800 - 1600, 0830 - 1630
- Evening: 1600 - 0000, 1630 - 0030
- Overnight: 0000 - 0800, 0030 - 0830
Casual employees must be available for at least 21 shifts per month, of which seven are overnight shifts.
If you are working full-time, or if you are a full-time student, we ask you for 15 shifts of availability per month of which five are overnight shifts (this is subject to employer or enrollment proof).

WHAT WE OFFER?

Committed Living Wage Employer
2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
2023 High-Performance Culture Award from SupportingLines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager or their designate
Participates as a member of the Connective services team to ensure quality and continuity of services to clients
Liaises with staff and volunteers of community and government agencies as required
Liaises with Connective staff as necessary
Accepts clinical direction from the care team
Participates as a member of the Connective staff team

Key Accountabilities

Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently. Documents and implements the plan and provides input into the evaluation of the program.
Evaluates client needs and develops short term plans to meet such needs with the active participation of residents and their families.
Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.
Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities.
Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
Administers medication to residents in accordance with established policy.
Ensures health and safety standards are maintained
Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.
Completes regular and routine walk-through checks of the property and immediately surrounding area.
Reviews and evaluates residents’ progress and adjusts programs as required. Provides feedback and support to residents and/or their families.
Accompanies and/or transports clients to activities such as appointments, shopping, or leisure activities.
Maintains/provides either written and/or verbal reports regarding clients’ daily activities and progress in accordance with policy and standards. Ensures that all required documentation is complete and accurate.
Identifies social, economic, recreational, physical, vocational, and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials, and the community.
Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.
Provides input into meal scheduling and preparation, including food inventory.
As assigned, organizes, executes, and oversees the preparation of meals and involves the residents in this process.
Participates in team meetings as instructed by the Program Manager.
Other duties as subsequently negotiated.

WORKING CONDITIONS

Functions independently, while remaining a crucial member of the care team
Adheres to Connective’s policies and procedures
Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules
Is a member of CUPE local 1936-11

Experience And Skills

Graduated with a Diploma in a related human/social service field and one-year of related experience
Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, interaction with social agencies and experiencing mental health challenges
Experience working with First Nation communities
A demonstrated and clear ability to respond well in crisis situations
An understanding of providing service to people with different learning abilities
Demonstrated an ability to deal with potential violence
Excellent written and verbal communication skills in English

Requirements

Ability to successfully complete a Criminal Records Check
Current Emergency First Aid Certificate (please refer to the Certificates accepted in B.C. - WorkSafeBC)
Willing to complete Food Safe Certificate (Level 1)

Compensation

As Connective is a unionized environment, the starting wage is $25.95 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $29.76 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

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More about this job

Responsibilities

The Casual Tenant Support Worker provides casework and support to residents, enhancing their quality of life and ensuring the safe operation of the facility. They assist residents with daily life skills and facilitate various activities while maintaining health and safety standards.

Requirements

Candidates must have a diploma in a related field and at least one year of relevant experience, particularly with clients facing various challenges. A Criminal Records Check and current Emergency First Aid Certificate are also required.

Skills

Casework
Support
Crisis Management
Communication
Documentation
Assessment
Goal Setting
Program Planning
Life Skills
Behavior Management
Medication Administration
Community Liaison
Team Collaboration
Conflict Resolution
Emergency Response
First Aid

Benefits

Health Insurance
Wellness Programs
Pension Plan
Career Development
Mental Health Support
Employee Family Assistance Program
On-Demand Pay

Visa sponsorship

Not detected in the job text

Keywords

Non-profit
Social Services
Casework
Support Worker
Crisis Management
Life Skills
Behavior Management
Medication Administration
Community Liaison
Emergency First Aid
Food Safe Certificate
Mental Health Support
Team Collaboration
Assessment
Goal Setting
Program Planning

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