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Connective

Cultural Support Worker (Granville Gates Supportive Housing)

Vancouver, BC, Canada

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Job details

Experience: Graduated with a Diploma in a social service or human services field and 1 year of related experience
Working hours: 40 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

This Cultural Support Worker will provide a proactive approach to bridging Indigenous residents and their culture by consulting with Indigenous residents to provide/connect them with a range of culturally specific supports in the community and advocating for access and rights as needed. This position will also develop and implement short-term, issue-specific intervention plans within program guidelines to all facility residents.

Our Supportive Housing program provides safe and secure housing and wraparound support to people at risk of, or experiencing, homelessness. This program offers 24/7 support services that are tailored to the self-identified needs and goals of each resident.

STATUS AND CLASSIFICATION

Unionized. This position is open to applicants of all genders.
This is a temporary position for 6 months or until the incumbent returns, whichever comes first.

HOURS (40 hours per week)

Tuesday to Saturday, 1000 to 1800

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager or their designate
Participates as a member of the Connective services team to ensure quality and continuity of services to clients
Liaises with staff and volunteers of community and government agencies as required
Liaises with Connective staff as necessary
Participates as a member of the Connective staff team

KEY ACCOUNTABILITIES

Navigate paths to person-centered Indigenous work with residents using culturally informed strategies.
Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and residents.
Engage in collaborative community partnerships to promote traditional healing, cultural teachings, and practice.
Promote understanding and respect for Indigenous culture, experience, and identity.
Guiding and engaging families, children, youth, and community members in culture activities such as healing circles, talking circles, and smudges to promote spiritual healing in a supportive and ethical manner.
Liaise with and/or support cultural activities/programming.
Accompany service users in navigating social, economic, recreational, physical, vocational, and educational services.
Contribute to model of cultural safety for emotional vulnerability.
Ensure Indigenous service user’s case planning is Indigenous-led and informed.
Foster awareness and understanding of the cultural context of trauma related addiction/mental health among Indigenous community members.
Maintain an appropriate record and information system. Prepare annual program reports and provide accurate data when needed. Ensure that accurate program and service user records are maintained, and that confidentiality is a priority. Ensure that all pertinent registration requirements and documentation is complete.
Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.
Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities.
Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
Reviews and evaluates residents’ progress and adjusts programs as required. Provides feedback and support to residents and/or their families.
Accompanies and/or transports clients to activities such as appointments, shopping, or leisure activities.
Provide guidance to staff to assist in dealing with events or topics in the context of cultural practices.
Participates in team meetings as instructed by the Program Manager.
Other duties as subsequently negotiated.

QUALIFICATIONS

Graduated with a Diploma in a social service or human services field and 1 year of related experience
Experience working with First Nation communities
Individuals who identify as Indigenous and have relevant experience will be given
Knowledge of Harm reduction principles and willingness to implement them in a practical environment

Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, interaction with social agencies and experiencing mental health challenges
A demonstrated and clear ability to respond well in crisis situations
An understanding of providing service to people with different learning abilities
Demonstrates an ability to deal with potential violence
Excellent written and verbal communication skills in English

REQUIREMENTS

BC Class 5 driver’s license
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport residents
Ability to successfully complete a Criminal Records Check
Current Emergency First Aid Certificate

COMPENSATION
As Connective is a unionized environment, the starting wage is $29.22 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $33.54 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/

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More about this job

Responsibilities

Connect Indigenous residents with culturally specific community supports, advocate for their access and rights, and promote cultural teachings, traditional healing, and culturally safe, Indigenous-led planning. Support residents’ daily living and independence, coordinate individual support plans and activities, respond to crises, maintain confidential records, and collaborate with staff and community partners.

Requirements

Applicants need a diploma in social services or a related human services field and one year of related experience, including experience working with First Nations communities; relevant experience from Indigenous applicants is also recognized. Requirements include knowledge of harm reduction, crisis and potential violence response skills, a valid BC Class 5 driver’s licence, insured personal transportation suitable for transporting residents, a current Emergency First Aid Certificate, and successful completion of a Criminal Records Check.

Skills

Indigenous Cultural Support
Culturally Informed Practice
Cultural Safety
Harm Reduction
Crisis Response
Case Planning
Community Partnership Development
Advocacy
Trauma-Informed Support
Mental Health Support
Conflict De-escalation
Daily Living Skills Support
Record Keeping
Written Communication
Verbal Communication
Client Transportation

Benefits

Health Benefits
Wellness Benefits
Pension Plan
Career and Personal Development
Staff Mental Health Supports
Employee Family Assistance Program
Critical Incident Stress Management
On-Demand Pay
Vacation and Wage Service Portability

Visa sponsorship

Not detected in the job text

Keywords

Indigenous Cultural Support
First Nations Communities
Cultural Safety
Traditional Healing
Cultural Teachings
Healing Circles
Talking Circles
Smudging
Harm Reduction
Supportive Housing
Homelessness
Person-Centered Support
Indigenous-Led Case Planning
Trauma-Informed Support
Mental Health
Addiction
Crisis Intervention
Conflict De-escalation
Community Partnerships
Advocacy
Daily Living Skills
Emergency First Aid
Criminal Records Check
BC Class 5 Driver’s Licence
Confidential Record Keeping

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