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Added 1 month ago
C
Program Manager (SHARP)
Connective
Whitehorse, YT
- Full-time
Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, and psychosocial rehabilitative…
Added 1 month ago
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FT - Community Living Worker (CLS Outreach, Kamloops)
Connective
Kamloops, BC
- Full-time
Develop, in conjunction with the Case Management Team, a care plan for each client, addressing the client’s psycho-social-emotional needs and the details regarding how the program will…
Added 1 month ago
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FT- Senior Residence Worker (Dumfries)
Connective
Vancouver, BC
- Full-time
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Added 1 month ago
Program Manager (SHARP)
Connective
Whitehorse, YT
Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, and psychosocial rehabilitative…
Added 1 month ago
FT- Senior Residence Worker (Dumfries)
Connective
Vancouver, BC
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Added 1 month ago
FT - Community Living Worker (CLS Outreach, Kamloops)
Connective
Kamloops, BC
Develop, in conjunction with the Case Management Team, a care plan for each client, addressing the client’s psycho-social-emotional needs and the details regarding how the program will…
Added 1 month ago
FT -Kelowna Complex Care Housing Program - Program Manager
Connective
Kelowna, BC
Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
Added 1 month ago
FT
Support Within Housing Counsellor - Contract
Family Transition Place
Orangeville, ON
- Contract
Participating in case management through regular consultation with staff and attendance at appropriate meetings
Added 1 month ago
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Child & Youth Counsellor- Francophone Tandem
Vanier
London, ON
- Full-time
Must have Red Cross First Aid, CPR ‘C,’ and Safe Management certification at the time of applying for this position.
Added 1 month ago
NT
Mental Health & Addictions Counsellor - Manitoulin Island
Noojmowin Teg Health Centre
Little Current, ON
- $28 to $36 CAD / hour
- Full-time
Under the direction of the Mental Health and Addictions Program Manager, the Mental Health & Addictions Counsellor is responsible for providing withdrawal management and concurrent disorder…
Added 1 month ago
EC
Indigenous Counsellor
Emily Carr University of Art and Design
Vancouver, BC
- Part-time
Emily Carr University of Art + Design invites applications for a permanent, part-time Indigenous Counsellor (tenure-track, non-teaching). Situated on unceded, traditional and ancestral…
Added 1 month ago
HH
Solution Focused Brief Therapy Counsellor (In Person)
Homewood Health Centre
Mississauga, ON
- Part-time
…interpersonal skills, workplace challenges, relationship issues, stress management and…
Added 1 month ago
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Mental Health Counsellor - Southmount
Hamilton Family Health Team
Hamilton, ON
- Full-time
The Mental Health Counsellor delivers a wide range of mental health services in the family physician’s office in accordance with HFHT policies and professional practice standards. These…
Added 1 month ago
HH
Solution Focused Brief Therapy Counsellor (In Person)
Homewood Health Centre
Sarnia, ON
- Part-time
…interpersonal skills, workplace challenges, relationship issues, stress management and…
Added 1 month ago
HF
Mental Health Counsellors
Hamilton Family Health Team
Hamilton, ON
- Full-time
The Mental Health Counsellor delivers a wide range of mental health services in the family physician’s office in accordance with HFHT policies and professional practice standards. These…
Added 1 month ago
EC
Mental Health & Addiction Counsellor II FT
EHN Canada
Peterborough, ON
- $75,000 to $90,000 CAD / year
- Full-time
The Clinician will provide high quality case management, clinical treatment, advocacy, individual and group therapy to clients for issues related to Operational Stress Injury, Post…
Added 1 month ago
SL
Counsellor II - Case Manager
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
…and life’s difficulties. The interdisciplinary team provides case management, cultural support and teachings, mental health counselling, substance use counselling, safety planning, art…
Added 2 months ago
FN
Mental Health Clinician, Fraser West
First Nations Health Authority
Chilliwack, BC
- Full-time
Added 1 month ago
TH
Psychologist, Psychotherapist, Social Worker
TELUS Health
Montreal, QC
- Full-time
As a counsellor at TELUS Health, you will make a difference in the lives of our EAP clients by providing them with short-term counselling, when they need it. Supporting a diverse clientele…
Added 1 month ago
UG
Social Worker, Victoria (Permanent, Full-Time)
Union Gospel Mission (Vancouver)
Victoria, BC
- Full-time
…Home, from their first contact with the program through intake, case management, recovery planning, parenting support, advocacy, and transition from the…
Added 1 month ago
TH
Counsellor II - Mental Health & Substance Use
TELUS Health
Vancouver, BC
- $58,100 to $107,900 CAD / year
- Full-time
…solution beyond short-term EAP support or as part of a disability case management treatment plan. The programs provide professional assessment and counselling to support an individual's…
Added 1 month ago
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Counsellor II - Mental Health & Substance Use
LifeWorks
Vancouver, BC
- $58,100 to $107,900 CAD / year
- Full-time
…solution beyond short-term EAP support or as part of a disability case management treatment plan. The programs provide professional assessment and counselling to support an individual's…
Added 1 month ago
CC
Police and Court Support Worker – PACES
Calgary Communities Against Sexual Abuse
AB · Calgary, Alberta
- Full-time
Key Responsibilities of the Sexual Violence Support Counsellor-PACES include:
Added 1 month ago
ACT Team Supervisor
Our Place Peel
Mississauga, ON
The ACT Team Supervisor provides oversight and supervision for youth case management staff within an Assertive Community Treatment (ACT) model. This role will ensure high-quality,…
Added 1 month ago
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Helpline Counsellor
FearIsNotLove
Calgary, AB
- Full-time
Join our Client Services Program as a Helpline Counsellor and make a meaningful impact in the lives of those we serve. We're currently looking for a compassionate and dedicated counsellors…

Connective

FT -Kelowna Complex Care Housing Program - Program Manager

Kelowna, BC, Canada

Annual Salary will be between $65,900 to $82,400 and will be based on experience and qualifications.

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Job details

Pay: Annual Salary will be between $65,900 to $82,400 and will be based on experience and qualifications.
Experience: A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
Working hours: 40 hours per week
Posting language: English
Posted: Sep 15, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

The Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.

LOCATION

Kelowna, BC

STATUS

Exempt. This position is open to applicants of all genders.

HOURS

40 hours per week, Tuesday - Saturday: 0830- 1630

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Senior Manager of Programs or their designate
Participates as a member of Connective’s management team
Liaises with government and community agencies, volunteers, and members of the general public

KEY ACCOUNTABILITIES

Administration

Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective.
Arranges shift schedules, ensuring appropriate staff coverage
Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
Accepts responsibility for the daily and monthly financial and administrative aspects of the programs

Programs

Makes sure effective, inclusive support programs are designed and maintained
Supports the overall program strategic direction
Liaises with other Connective’s staff, especially regarding potential referrals
Facilitates person-centered planning opportunities for staff and service users
Develops related program opportunities, available to the individuals in the community
Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed

Community

Maintains effective working relationships with related community services, government/stakeholders and agencies
Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities

Ensures that the physical facilities fulfill all fire, health and safety regulations
Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

On Call

Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence

Health and Safety

Functions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committee
Attends the health and safety training sessions for supervisors
Participates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organization
Supports Connective’s OSH initiatives

Other Duties

Coordination and Administration of other teams and programs
All Human Resource Functions – recruitment, training, development

EXPERIENCE AND SKILLS

A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System
Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
Excellent verbal and written communication skill in English
Knowledge and experience in the areas of group process, individual counseling and crisis management
Extensive knowledge and experience in hiring, training and supervising staff
Ability to motivate and organize a staff team
Administrative experience and strong administrative skills

REQUIREMENTS

Ability to successfully complete a Criminal Records Check
Ability to successfully complete reference check
Ability to provide a record of work history
Current Emergency First Aid Certificate
Class 5 driver’s license
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client

COMPENSATION

Annual Salary will be between $65,900 to $82,400 and will be based on experience and qualifications. This role is also eligible for the organization's comprehensive benefits package. The salary range provided represents the total compensation plan for this position. Actual salary placement will be determined based on a variety of factors, including pay equity, market conditions, candidate experience, internal equity, and organizational priorities.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/

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More about this job

Responsibilities

The Program Manager is responsible for overseeing the daily operations, staffing, and financial administration of the complex care housing program. They ensure the delivery of inclusive, person-centered support services while maintaining compliance with funder guidelines and safety regulations.

Requirements

Candidates must possess a bachelor's degree or professional designation and at least 5 years of relevant experience in community-based social services. A valid driver's license, successful criminal record check, and emergency first aid certification are mandatory.

Skills

Program management
Staff supervision
Crisis management
Case planning
Psychosocial rehabilitation
Behavior modification
Budgeting
Policy implementation
Community liaison
Human resources
Strategic planning
Occupational health and safety
Communication
Leadership
Conflict resolution

Benefits

Health insurance
Wellness program
Pension plan
Employee family assistance program
Critical incidents stress management
On-demand pay
Career development

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Social Services
Complex Care
Non-profit
Community Living
Mental Health
Criminal Justice
Case Planning
Psychosocial Rehabilitation
Behavior Modification
Crisis Management
Occupational Health and Safety
Human Resources
Staff Supervision
Policy Development
Strategic Direction
Stakeholder Management
Emergency First Aid
Collective Agreement
CUPE

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