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Connective

FT - Outreach Worker (Vancouver)

Vancouver, BC, Canada

As Connective is a unionized environment, the starting wage is $29.22 and will increase every 2000 hours worked up to a maximum of $33.54.

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Job details

Pay: As Connective is a unionized environment, the starting wage is $29.22 and will increase every 2000 hours worked up to a maximum of $33.54.
Working hours: 40 Hours Per Week
Posting language: English
Posted: Sep 22, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide assistive outreach support to client(s) referred to Connective by our funders to enable their adjustment to, and success with life in the community.

STATUS AND CLASSIFICATION

Unionized. This position is open to applicants of all genders.

HOURS (40 Hours Per Week)

Monday to Friday, 0900 - 1700

Ability to provide flexible hours based on program needs

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager or their designate
Participates as a member of Connective team to ensure quality and continuity of services to clients
Liaises with staff and volunteers of community and government agencies as required
Liaises with Connective staff as necessary
Accepts clinical direction from the care team
Participates as a member of Connective staff team

KEY ACCOUNTABILITIES

Receives referrals from funders
Works with the client, researches background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities
Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short and long-term goals
Ensures issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment, and education are addressed in this plan
Ensures the client’s ongoing legal, mental, and physical health issues are addressed in the plan
When and as needed, provides a wide range of interventions to enable the client to address and accomplish the established goals
Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals
On the client’s behalf, is a resource to other professionals, including but not limited to the courts, probation services, and community and institutional psychiatric services
Maintains extensive records and case notes in accord with Community Living British Columbia policies and standards
Completes monthly progress reports
Participates in staff and resident/staff meetings as instructed by the Program Manager
Other duties as subsequently negotiated

WORKING CONDITIONS

Functions independently, while remaining a crucial member of the care team
Adheres to Connective policies and procedures
Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules
Is a member of CUPE Local 1936-11
Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual

EXPERIENCE AND SKILLS

Graduate with a Diploma or Certificate in Social Services or a relevant field with one year of related experience
Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders
Understanding of providing service to people with different learning abilities
Extensive knowledge of community services in Lower Mainland and Fraser Valley as they relate to persons with psychiatric involvement
Experience in assessment, case/care plan development and implementation
Demonstrated an ability to deal with potential violence
Demonstrated an ability to develop programs tailored to the particular diverse needs of the individual
Excellent written and verbal communication skills in English

REQUIREMENTS

Ability to successfully complete a Criminal Records Check
Current WorkSafe Emergency First Aid Certificate
BC Class 5 driver’s license
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements.

COMPENSATION

As Connective is a unionized environment, the starting wage is $29.22 and will increase every 2000 hours worked up to a maximum of $33.54. Plus, benefits enrollment as per the Collective Agreement.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/

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More about this job

Responsibilities

The outreach worker provides assistive support to clients to facilitate their adjustment and success within the community. Responsibilities include conducting assessments, developing intervention plans, and liaising with various professionals and agencies to ensure client needs are met.

Requirements

Candidates must possess a diploma or certificate in social services or a related field with at least one year of experience. A valid BC Class 5 driver's license, personal vehicle, and the ability to pass a criminal record check are mandatory.

Skills

Case management
Crisis intervention
Assessment
Counselling
Social services
Communication
Record keeping
Client advocacy
Conflict resolution
Knowledge of community resources

Benefits

Health insurance
Wellness plan
Pension plan
Employee family assistance program
Critical incidents stress management
On-demand pay

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Outreach
Case Management
Crisis Intervention
Community Support
Mental Health
Psychiatric Services
Assessment
Non-profit
CUPE
Criminal Records Check
First Aid
Driver's License
Client Advocacy
Intervention Planning
Case Notes
Developmental Disabilities
Spectrum Disorders

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