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Connective

FT Senior Residence Worker (White Road Supportive Housing)

Duncan, BC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will assist the supervisor in providing orientation, training, work direction, and guidance to residence workers. Assist clients to live successfully in residential settings such as group homes. Ensures that clients’ physical, emotional, social, educational, and medical needs are met. Assists clients to enhance quality of life with activities of daily living and the development of life skills.

STATUS
Unionized. This position is open to all applicants.

HOURS (40 HOURS PER WEEK)

Wednesday to Friday 1400-2200 and Saturday to Sunday 1700-0100

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager of the facility or their designate

Participates actively in house, staff, and staff/resident meetings

Participates as a member of the Connective staff team

Liaises with outside professionals from other agencies or government bodies as required

KEY ACCOUNTABILITIES

Assists the Program Manager in providing orientation, training, work direction, and guidance to residence workers by performing duties such as clarifying program policies, reviewing work, and scheduling residence workers. Provides input to residence workers’ performance evaluations.

May oversee the operation of the residence in the absence of the supervisor or as directed.

Participates in the assessment, goal setting and program planning (Personal Service Plan) for individuals living in a residence. Documents, implements, and provides input into the evaluation of the program.

Must be available to provide on-call support as a requirement of the position, in accordance with the on-call schedule established by the Program Manager.

In cooperation with the Program Manager, is available to all resource staff, in case of emergencies. This may include carrying the pager or cell phone 24 hours a day.

Provides life skills training such as meal preparation, housekeeping, personal care skills, and personal finance and implements personal service plans.

Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming, and toileting.

WORKING CONDITIONS

Function independently, while remaining a crucial member of the support team

Adhere to Connective policies and procedures

Be available to work flexible hours as needed.

Participates in various client-focused activities in accordance with care plans.

Recognizes, analyzes, and deals with potential emergency situations such as clients’ aggressive behaviour to ensure no harm comes to the client and/or the public.

Administers medication to clients in accordance with established policy.

Assists with case management by identifying potential problems and reporting any difficulties

Provides input to counsellor, professional with regard to the development of appropriate program plans to achieve residents’ objectives.

Contributes to the evaluation of residents’ progress and prepares reports.

Provides emotional support and feedback to residents and their families.

Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident, as required by the goals of the program.

Performs residence maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment, and food services.

Maintains reports such as statistics, logbooks, daily activities on residents.

Identifies social economic, recreational and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.

Performs other related duties as required.

Is a member of CUPE local 1936-11

EXPERIENCE AND SKILLS

Functions independently while on shift and adhere to Residence Policy and Procedures

Works in a high stress environment, often dealing with clients in crisis situations

Demonstrates initiative, independence, and efficiency

Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence

Works 40 hours per week with time apportioned through days, evenings, overnights, and weekends as necessary to meet the program and client needs

Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident around the Lower Mainland as required by the goals of the program

Receives benefits and work within the conditions as outlined in the Collective Agreement and Personnel Policies

QUALIFICATIONS

We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has:

A university Degree in a relevant branch of the Behavioural Sciences

Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations

An understanding of providing service to people with different learning abilities

Demonstrated experience in an applicable residential setting

Demonstrated a good working knowledge of the technical details important to the functioning of group residences

An awareness of the BC Residential Tenancies Act.

Demonstrated the ability to teach skills and work effectively with others

Previous supervisory and administrative experience is an asset

Excellent written and verbal communication skills in English

REQUIREMENTS

Ability to successfully complete Vulnerable Persons Criminal Records check

Ability to successfully pass a reference check

Current Emergency First Aid Certificate

Valid class 5 driver’s license

Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

Food Safe Certification or willingness to obtain certification within one month of employment.

COMPENSATION

As Connective is a unionized environment, the starting wage is $30.95 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $35.52 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Senior Residence Worker assists in the daily operations of a supportive housing facility by providing guidance to staff and direct support to clients. Responsibilities include implementing personal service plans, managing crisis situations, and ensuring the physical and emotional needs of residents are met.

Requirements

Candidates must hold a university degree in a relevant branch of the Behavioural Sciences and possess experience in a residential setting. Essential requirements include a valid class 5 driver's license, Emergency First Aid certification, and the ability to pass a criminal record check.

Skills

Crisis intervention
Case management
Life skills training
Supervision
Medication administration
Documentation
Communication
Conflict resolution
Program planning
First aid
Residential care
Behavioral science
Administrative support
Team leadership
Client assessment

Benefits

Health insurance
Wellness program
Pension plan
Employee family assistance program
Mental health support
On-demand pay

Visa sponsorship

Not detected in the job text

Keywords

Supportive housing
Social services
Behavioural sciences
Residential care
Case management
Crisis intervention
CUPE
Personal service plan
First aid
Food safe
BC residential tenancies act
Non-profit
Supervision
Life skills
Client support
Mental health
Community services
Reporting
Documentation
Transportation

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Work requirements

Jobs in Canada