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Added 18 mins ago
A
Responsable d’Acceptation Client / Customer Acceptance Manager
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Responsable d'acceptation Clien / Customer Acceptance Manager
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RP
Senior Parking Manager
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Senior Manager, Small Business Services
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Added 2 hours ago
AC
Manager or Senior Manager, Scientific Research & Experimental Development - Financial
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- Full-time
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RQ00812 – Business Intelligence Specialist – Oracle – Senior
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RQ00795 – Software Developer – Senior
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Connective

FT Senior Residence Worker (White Road Supportive Housing)

Duncan, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will assist the supervisor in providing orientation, training, work direction, and guidance to residence workers. Assist clients to live successfully in residential settings such as group homes. Ensures that clients’ physical, emotional, social, educational, and medical needs are met. Assists clients to enhance quality of life with activities of daily living and the development of life skills.

STATUS

Unionized. This position is open to all applicants.

HOURS (40 HOURS PER WEEK)

Wednesday to Friday 1400-2200 and Saturday to Sunday 1700-0100

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager of the facility or their designate
Participates actively in house, staff, and staff/resident meetings
Participates as a member of the Connective staff team
Liaises with outside professionals from other agencies or government bodies as required

Key Accountabilities

Assists the Program Manager in providing orientation, training, work direction, and guidance to residence workers by performing duties such as clarifying program policies, reviewing work, and scheduling residence workers. Provides input to residence workers’ performance evaluations.
May oversee the operation of the residence in the absence of the supervisor or as directed.
Participates in the assessment, goal setting and program planning (Personal Service Plan) for individuals living in a residence. Documents, implements, and provides input into the evaluation of the program.
Must be available to provide on-call support as a requirement of the position, in accordance with the on-call schedule established by the Program Manager.
In cooperation with the Program Manager, is available to all resource staff, in case of emergencies. This may include carrying the pager or cell phone 24 hours a day.
Provides life skills training such as meal preparation, housekeeping, personal care skills, and personal finance and implements personal service plans.
Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming, and toileting.

WORKING CONDITIONS

Function independently, while remaining a crucial member of the support team
Adhere to Connective policies and procedures
Be available to work flexible hours as needed.
Participates in various client-focused activities in accordance with care plans.
Recognizes, analyzes, and deals with potential emergency situations such as clients’ aggressive behaviour to ensure no harm comes to the client and/or the public.
Administers medication to clients in accordance with established policy.
Assists with case management by identifying potential problems and reporting any difficulties
Provides input to counsellor, professional with regard to the development of appropriate program plans to achieve residents’ objectives.
Contributes to the evaluation of residents’ progress and prepares reports.
Provides emotional support and feedback to residents and their families.
Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident, as required by the goals of the program.
Performs residence maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment, and food services.
Maintains reports such as statistics, logbooks, daily activities on residents.
Identifies social economic, recreational and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.
Performs other related duties as required.
Is a member of CUPE local 1936-11

Experience And Skills

Functions independently while on shift and adhere to Residence Policy and Procedures
Works in a high stress environment, often dealing with clients in crisis situations
Demonstrates initiative, independence, and efficiency
Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence
Works 40 hours per week with time apportioned through days, evenings, overnights, and weekends as necessary to meet the program and client needs
Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident around the Lower Mainland as required by the goals of the program
Receives benefits and work within the conditions as outlined in the Collective Agreement and Personnel Policies

Qualifications

We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has:

A university Degree in a relevant branch of the Behavioural Sciences
Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
An understanding of providing service to people with different learning abilities
Demonstrated experience in an applicable residential setting
Demonstrated a good working knowledge of the technical details important to the functioning of group residences
An awareness of the BC Residential Tenancies Act.
Demonstrated the ability to teach skills and work effectively with others
Previous supervisory and administrative experience is an asset
Excellent written and verbal communication skills in English

Requirements

Ability to successfully complete Vulnerable Persons Criminal Records check
Ability to successfully pass a reference check
Current Emergency First Aid Certificate
Valid class 5 driver’s license
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients 
Food Safe Certification or willingness to obtain certification within one month of employment.

Compensation

As Connective is a unionized environment, the starting wage is $30.95 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $35.52 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/

Apply About employer

More about this job

Responsibilities

Support residents in meeting their physical, emotional, social, educational, and medical needs, including personal care, life skills development, medication administration, and implementation of personal service plans. Assist the Program Manager with staff orientation, training, scheduling, and guidance, while contributing to case management, documentation, residence operations, and coordination with families and community professionals.

Requirements

A relevant university degree in behavioural sciences and experience in a residential setting are sought, along with crisis-response ability, knowledge of group residence operations, and the ability to teach skills and work effectively with others. Requirements include a valid Class 5 driver's license, insured personal transportation suitable for transporting clients, Emergency First Aid, a vulnerable persons criminal record check, and Food Safe certification or willingness to obtain it.

Skills

Residential Support
Staff Training and Guidance
Crisis Response
Personal Service Planning
Life Skills Training
Activities of Daily Living Support
Medication Administration
Case Management
Client Assessment
Report Writing
Communication
Teamwork
Supervision
Emergency Response
Housekeeping and Residence Maintenance
Community Liaison

Benefits

Health Benefits
Wellness Benefits
Pension Plan
Career and Personal Development
Staff Mental Health Supports
Employee Family Assistance Program
Critical Incident Stress Management
On-Demand Pay
Portability of Service Hours for Vacation and Wage Purposes

Visa sponsorship

Not detected in the job text

Keywords

Supportive Housing
Residential Services
Behavioural Sciences
Personal Service Plan
Life Skills Training
Activities of Daily Living
Crisis Response
Medication Administration
Case Management
Client Assessment
Staff Orientation
Staff Training
Work Direction
Performance Evaluations
Group Homes
Residential Tenancies Act
Emergency First Aid
Class 5 Driver's License
Food Safe Certification
Client Transportation
Housekeeping
Residence Maintenance
Community Liaison
CUPE Local 1936-11

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