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Added 1 hour ago
Senior Officer, Administrative Support
University of Ottawa
Ottawa, ON · Roger Guindon Hall
Full-time
Physical resources: Manage the physical resources to ensure the most efficient use of space for the sector. To this end, receive, analyze and treat new requests, coordinate room setup and…
Added 2 hours ago
Personal Support Worker
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Cambridge, ON
Full-time
Observes and communicates changes in the client’s physical, mental, or emotional condition to the appropriate clinical lead in a timely manner.
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Added 10 hours ago
Electrician Maintenance ‘A’
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2026 Seasonal Customer Experience Representative
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Added 11 hours ago
Webber - Seasonal Equipment Operator (Live-in) - Infrastructure Management
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Added 11 hours ago
Webber - Seasonal Equipment Operator (Live-in) - Infrastructure Management
Ferrovial
Woodbridge, ON
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…and take advantage of initiatives designed to support your physical and psychological…
Added 11 hours ago
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

Connective

FT Tenant Support Worker (White Road Supportive Housing | Sunt-Thurs)

Duncan, BC, Canada

Pay: As Connective is a unionized environment, the starting wage is $27.53 per hour The wage will increase with every 2,000 hours worked up to a maximum of $31.57 per hour.
Apply by: Oct 27, 2026
Working hours: 40 HOURS PER WEEK
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE
This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.

STATUS
Unionized. This position is open to all applicants.

HOURS (40 HOURS PER WEEK)
Sunday to Thursday, 0800-1600

KEY ACCOUNTABILITIES

Ensure services and interactions are guided by trauma-informed principles and the Two-Eyed Seeing approach, valuing and integrating both Indigenous and Western knowledge systems.
Foster environments that prioritize safety, trust, and cultural humility while promoting equitable and inclusive practices for all service users and colleagues.
Apply harm reduction principles to all aspects of work, recognizing and respecting individuals’ autonomy and diverse circumstances. Commit to non-judgmental, person-centered support that reduces risks and barriers, while fostering empowerment and access to resources.
Participate in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently. Documents and implements the plan and provides input into the evaluation of the program.
Evaluates client needs and develops short term plans to meet such needs with the active participation of residents and their families.
Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.
Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management.
Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care.
Facilitates physical, recreational, educational, social, and vocational activities.
Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
Administers medication to residents in accordance with established policy.
Ensures health and safety standards are maintained.
Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.
Completes regular and routine walk-through checks of the property and immediately surrounding area.

EXPERIENCE AND SKILLS

Graduated with a Diploma in a related human/social service field and one-year of related experience.
Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, interaction with social agencies and experiencing mental health challenges.
Experience working in the Vancouver's Downtown Eastside
Experience working with First Nation communities.
Demonstrated ability to deal with aggressive behaviors.
An understanding of providing service to people with different learning abilities.
Excellent written and verbal communication skills in English

REQUIREMENTS

Ability to successfully complete a Criminal Records Check
Current WorkSafe approved Emergency First Aid Certificate
Willing to complete Food Safe Certificate (Level 1)

COMPENSATION
As Connective is a unionized environment, the starting wage is $27.53 per hour The wage will increase with every 2,000 hours worked up to a maximum of $31.57 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/

Apply About employer

More about this job

Responsibilities

The Tenant Support Worker provides casework and daily living support to residents to ensure a safe, inclusive, and rehabilitative environment. They facilitate resident activities, manage building safety, and implement individual support plans in collaboration with other social service professionals.

Requirements

Candidates must hold a diploma in a human or social service field and possess at least one year of related experience. Applicants are required to pass a criminal record check and hold or be willing to obtain an Emergency First Aid certificate.

Skills

Casework
Trauma-informed care
Harm reduction
Crisis intervention
Life skills coaching
Medication administration
Behavior management
Documentation
First aid
Cultural humility
Conflict resolution
Person-centered support

Benefits

Health insurance
Wellness program
Pension plan
Mental health support
Employee family assistance program
Critical incidents stress management
On-demand pay

Visa sponsorship

Not detected in the job text

Keywords

Social services
Supportive housing
Trauma-informed
Harm reduction
Casework
First Nations
Mental health
Homelessness
Developmental disabilities
Crisis management
Life skills
Medication administration
First aid
Food safe
Non-profit
Community support
Rehabilitative plans
Personal service plans
Building oversight
Safety standards

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