Residence Support Worker, Justice (Surrey)

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

Connective is seeking an enthusiastic and dedicated individual to join our forward-thinking nonprofit organization in the role of Residence Support Worker, Justice.

Our mission is to foster the development of a safe, healthy, and inclusive community for all. If you are passionate about making a positive impact and helping us achieve this goal, we invite you to apply and become a part of our innovative team.

ROLE PURPOSE

Our Community Residential Facility provides safe and secure wraparound support to individuals on parole or conditional release with residency conditions from federal institutions. This program provides 24/7 staffing to ensure individuals receive the support they need to succeed while reintegrating into the community. We work closely with residents to provide structure, monitoring and support related to every aspect of their reintegration efforts such as obtaining housing, personal identification, medical coverage, banking services, and recreational opportunities.

This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts. You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.

Employment status 

This is a temporary part-time position 

HOURS

Part-time

16 hours per week; Friday and Saturdays 11:00-19:00

WHAT WE OFFER

At Connective, we provide a range of benefits and support to our employees, including:

• Employer-paid Criminal Record Check Clearance
• Employer contribution to Municipal Pension Plan (MPP)*
• Comprehensive employer-paid benefits package encompassing health, wellness, prescription medication, vision, and dental coverage*
• Employer-paid support services, such as an in-house counsellor, Employee Family Assistance Program (EFAP), and Critical Incidents Stress Management
• Paid in-house training programs such as MANDT and Naloxone
• Competitive wages, with a commitment to being a living wage employer
• Opportunities for career and personal development, allowing you to explore diverse programs and departments
• An inclusive work environment with team-building events and staff recognition programs
• Access to On-Demand Pay, enabling you to withdraw earned wages before payday
• Award winning organization: 2022 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from SupportingLines
• Participation in a portability program that allows employees moving from a CSSEA-member employer to Connective to carry over their service hours for vacation and wage purposes (within the last 12 months)
• *Benefits are for Full-Time and Part-Time employees working 20 hours per week or more

KEY ACCOUNTABILITIES

As a Residence Support Worker Justice, your responsibilities will include:

• Provides input to the Program Manager and other staff about the development and progress of appropriate care plans to achieve residents’ objectives

• Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reports
• Ensures residents are in compliance with the terms of their residency and are aware of the rules of the facility
• Identifies social, economic, recreational, employment and educational services in the community that will meet the needs of the client
• Supervises the activities of the residence, its residents and volunteers, while on shift including maintaining case notes and the logbook

• Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services

QUALIFICATIONS AND REQUIREMENRS

We seek candidates who meet the following qualifications and requirements:

• Graduate with a Diploma or Certificate in relevant field with one year of related experience
• Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
• Ability to satisfy the requirements of the residence contractor in regard to previous criminality as deemed necessary
• Awareness of Correctional Services Canada (the contractor) concerns, laws and policies related to the specific residence program
• Excellent written and verbal communication skills in English.
• Successful completion of Enhanced Security Clearance and reference checks
• Completed TB Screening
• Current Emergency First Aid Certificate
• Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements
• Permanent Residency or Canadian Citizenship

COMPENSATION

As Connective is a unionized environment, the starting wage is $27.53 per hour plus 10.6% in lieu of vacation pay and benefits (for casual positions). The wage will increase with every 2,000 hours worked up to a maximum of $31.57 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION 

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/