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Connective

Residence Support Worker, Justice (Surrey)

Surrey, BC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

Connective is seeking an enthusiastic and dedicated individual to join our forward-thinking nonprofit organization in the role of Residence Support Worker, Justice.

Our mission is to foster the development of a safe, healthy, and inclusive community for all. If you are passionate about making a positive impact and helping us achieve this goal, we invite you to apply and become a part of our innovative team.

ROLE PURPOSE

Our Community Residential Facility provides safe and secure wraparound support to individuals on parole or conditional release with residency conditions from federal institutions. This program provides 24/7 staffing to ensure individuals receive the support they need to succeed while reintegrating into the community. We work closely with residents to provide structure, monitoring and support related to every aspect of their reintegration efforts such as obtaining housing, personal identification, medical coverage, banking services, and recreational opportunities.

This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts. You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.

Employment status

This is a temporary part-time position

HOURS

Part-time

16 hours per week; Friday and Saturdays 11:00-19:00

WHAT WE OFFER

At Connective, we provide a range of benefits and support to our employees, including:

Employer-paid Criminal Record Check Clearance
Employer contribution to Municipal Pension Plan (MPP)*
Comprehensive employer-paid benefits package encompassing health, wellness, prescription medication, vision, and dental coverage*
Employer-paid support services, such as an in-house counsellor, Employee Family Assistance Program (EFAP), and Critical Incidents Stress Management
Paid in-house training programs such as MANDT and Naloxone
Competitive wages, with a commitment to being a living wage employer
Opportunities for career and personal development, allowing you to explore diverse programs and departments
An inclusive work environment with team-building events and staff recognition programs
Access to On-Demand Pay, enabling you to withdraw earned wages before payday
Award winning organization: 2022 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from SupportingLines
Participation in a portability program that allows employees moving from a CSSEA-member employer to Connective to carry over their service hours for vacation and wage purposes (within the last 12 months)
*Benefits are for Full-Time and Part-Time employees working 20 hours per week or more

KEY ACCOUNTABILITIES

As a Residence Support Worker Justice, your responsibilities will include:

Provides input to the Program Manager and other staff about the development and progress of appropriate care plans to achieve residents’ objectives

Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reports
Ensures residents are in compliance with the terms of their residency and are aware of the rules of the facility
Identifies social, economic, recreational, employment and educational services in the community that will meet the needs of the client
Supervises the activities of the residence, its residents and volunteers, while on shift including maintaining case notes and the logbook

Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services

QUALIFICATIONS AND REQUIREMENRS

We seek candidates who meet the following qualifications and requirements:

Graduate with a Diploma or Certificate in relevant field with one year of related experience
Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
Ability to satisfy the requirements of the residence contractor in regard to previous criminality as deemed necessary
Awareness of Correctional Services Canada (the contractor) concerns, laws and policies related to the specific residence program
Excellent written and verbal communication skills in English.
Successful completion of Enhanced Security Clearance and reference checks
Completed TB Screening
Current Emergency First Aid Certificate
Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements
Permanent Residency or Canadian Citizenship

COMPENSATION

As Connective is a unionized environment, the starting wage is $27.53 per hour plus 10.6% in lieu of vacation pay and benefits (for casual positions). The wage will increase with every 2,000 hours worked up to a maximum of $31.57 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Residence Support Worker provides wraparound support and supervision to individuals transitioning from federal institutions to the community. Responsibilities include maintaining client files, ensuring compliance with residency conditions, and facilitating access to community services.

Requirements

Candidates must possess a diploma or certificate in a relevant field along with one year of related experience. Applicants are required to pass an enhanced security clearance and demonstrate the ability to handle crisis situations effectively.

Skills

Case management
Crisis intervention
Client support
Documentation
Conflict resolution
Risk assessment
Communication
Facility supervision
Reintegration support
Record keeping
Safety monitoring

Benefits

Municipal Pension Plan
Health coverage
Wellness coverage
Prescription medication coverage
Vision coverage
Dental coverage
In-house counsellor
Employee Family Assistance Program
Critical Incidents Stress Management
Paid in-house training
On-Demand Pay

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Parole
Reintegration
Case Plans
Correctional Services
Non-profit
Community Residential Facility
Crisis Management
Security Clearance
MANDT
Naloxone
Living Wage
Municipal Pension Plan
Client Advocacy
Facility Operations

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