(Temporary) FT - Outreach Worker (SRSP-PG)
- Nanaimo, BC, Canada
As Connective is a unionized environment, the starting wage is $29.22 per hour. · Internship
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Job details
- Pay
- As Connective is a unionized environment, the starting wage is $29.22 per hour.
- Job type
- Internship
- Apply by
- Working hours
- 40 Hours Per Week
- Posting language
- English
- Posted
Original job description
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
This position will provide outreach support to client(s) referred to Connective by our funders and community partners. This role will assist with improving housing stability through an integrated service provision approach and aid vulnerable individuals with maintaining housing in the private rental market.
STATUS AND CLASSIFICATION
Unionized. This position is open to applicants of all genders.
This is a temporary position
Term ending on March 31, 2027, with the possibility of extension subject to program funding/approval and operational requirements
HOURS (40 Hours Per Week)
Monday to Friday, 0830 - 1600.
REPORTING AND WORKING RELATIONSHIPS
As Connective is a unionized environment, the starting wage is $29.22 per hour. Plus benefits enrollment as per the Collective Agreement.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
WHAT WE OFFER?
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https://connective.ca/
ROLE PURPOSE
This position will provide outreach support to client(s) referred to Connective by our funders and community partners. This role will assist with improving housing stability through an integrated service provision approach and aid vulnerable individuals with maintaining housing in the private rental market.
STATUS AND CLASSIFICATION
Unionized. This position is open to applicants of all genders.
This is a temporary position
Term ending on March 31, 2027, with the possibility of extension subject to program funding/approval and operational requirements
HOURS (40 Hours Per Week)
Monday to Friday, 0830 - 1600.
REPORTING AND WORKING RELATIONSHIPS
- Reports and is accountable to the Program Manager or their designate
- Participates as a member of Connective team to ensure quality and continuity of services to clients
- Liaises with staff and volunteers of community and government agencies as required
- Liaises with Connective staff as necessary
- Accepts clinical direction from the care team
- Conducts referral consultations based on criteria, urgency and other factors to aid with a successful transfer or referral process
- Works with the client, research background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities
- Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short- and long-term goals
- Ensures aspects of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment, and education are addressed in planning
- Provide coordinated case management services, physical health, mental wellness and substance use supports, social, emotional and community supports, personal care and personal living supports, food security supports, indigenous cultural supports
- Provide direct nonclinical supports to recipients and work with community partners including the health authorities
- When and as needed, provides a wide range of interventions to support the client in addressing and accomplishing the established goals
- Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of long-term goals
- Data collection and input through monthly reports and analysis of case notes
- Required to drive between various sites to meet with clients and community partners, as well as transport individuals between sites or to appointments within the community
- Participates in staff meetings as requested by the Program Manager
- Other duties as subsequently negotiated
- Functions independently, while remaining a crucial member of the care team
- Adheres to Connective policies and procedures
- Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules
- Is a member of CUPE Local 1936-11
- Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual
- Graduate with a Diploma or Certificate in relevant field with one year of related experience
- Demonstrate a clear ability to respond well in crisis situations
- Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders
- Understanding of providing service to people with different learning abilities
- Extensive knowledge of community services in Northern British Columbia
- Experience in assessment, case/care plan development and implementation
- Demonstrated an ability to deal with potential violence
- Demonstrated an ability to develop programs tailored to the particular diverse needs of the individual
- Commitment to Indigenous Truth and Reconciliation, cultural safety, and decolonization practices
- Excellent written and verbal communication skills in English
- Ability to successfully complete a Criminal Records Check
- Current Emergency First Aid Certificate
- Class 5 driver’s license
- Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
- Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements
As Connective is a unionized environment, the starting wage is $29.22 per hour. Plus benefits enrollment as per the Collective Agreement.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
WHAT WE OFFER?
- Committed Living Wage Employer
- 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
- 2023 High-Performance Culture Award from Supporting Lines
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https://connective.ca/
More about this job
Responsibilities
Provide outreach and coordinated case management to help clients maintain housing and address their health, wellness, daily living, and community support needs. Assess client needs, develop measurable support plans, coordinate with families and service providers, deliver direct nonclinical support, and document services and outcomes.
Requirements
Applicants need a diploma or certificate in a relevant field and one year of related experience, including experience with assessment, care planning, crisis response, and clients with complex support needs. Requirements also include a criminal records check, Emergency First Aid Certificate, Class 5 driver’s license, insured personal transportation suitable for client transport, and a commitment to cultural safety and Indigenous reconciliation.
Skills
- Outreach Support
- Case Management
- Client Assessment
- Care Plan Development
- Crisis Response
- Housing Stability Support
- Community Resource Knowledge
- Interagency Collaboration
- Conflict De-escalation
- Program Development
- Written Communication
- Verbal Communication
- Cultural Safety
- Indigenous Truth and Reconciliation
- Client Transportation
Benefits
- Health Benefits
- Wellness Benefits
- Pension Plan
- Career and Personal Development
- Mental Health Supports
- Employee Family Assistance Program
- Critical Incident Stress Management
- On-Demand Pay
Visa sponsorship
Not detected in the job text
Categories
- Social Services
- Healthcare
- Administrative
Keywords
- Outreach
- Social Services
- Housing Stability
- Private Rental Housing
- Case Management
- Client Assessment
- Care Planning
- Crisis Response
- Mental Wellness
- Substance Use Support
- Physical Health Support
- Developmental Disabilities
- Spectrum Disorders
- Psychiatric Disorders
- Community Services
- Community Partnerships
- Food Security
- Indigenous Cultural Supports
- Cultural Safety
- Truth and Reconciliation
- Decolonization
- Conflict De-escalation
- Emergency First Aid
- Class 5 Driver’s License
- Criminal Records Check
- Client Transportation
- Case Notes
- Monthly Reporting