User support technician
- 44 East Beaver Creek Road, Richmond Hill, ON, L4B 1G8, Canada
On-site
From $37 CAD / hour · Full-time
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Job details
- Pay
- From $37 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Working hours
- 30 to 35 hours per week
- Posting language
- English
- Posted
Original job description
- Location 44 East Beaver Creek RoadRichmond Hill, ONL4B 1G8
- Work location On site
- Salary$37.00HOUR hourly / 30 to 35 hours per week
- Terms of employment Permanent employmentFull time
- Early morning, Evening, Shift
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3682110
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Manage incidents