IT & data jobs in Canada

Explore it & data jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 25, 2026

Hiring at a glance

View jobs

Open jobs: 3,866
Employers: 1,809

Advertised starting pay

Average starting payCAD / year: $96,541Across 346 listings
Average starting payCAD / hour: $47.92Across 253 listings
Average starting payUSD / year: $122,129Across 57 listings
Average starting payUSD / hour: $45.33Across 15 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 5%175 listings
Hybrid: 38%1,480 listings
On-site: 57%2,199 listings

Not specified: <1% (12 listings)

Employers hiring include TD (67), J&M Group (45), Capgemini (41).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

IT & data jobs in Canada

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Added 16 days ago
CA
computer network technician
CBCo Alliance inc.
Les Cèdres, QC
- Full-time
Added 16 days ago
KT
Systems analyst
Karmakarah Technologies Inc
Moncton, NB
- $50 to $55 CAD / hour
- Full-time
- Hybrid
Added 16 days ago
VI
Machine learning specialist
Vector Institute
Toronto, ON
- $125,800 to $157,300 CAD / year
- Full-time
- Hybrid
Added 16 days ago
NV
Systems Analyst (ID#5559)
New Value Solutions
St. John's, NL
- Contract
…feasibility analysis, system design, technical specifications, data conversion, system implementation, and production system…
Added 16 days ago
CT
Senior Network & Security Engineer
Charter Telecom
Victoria, BC
- Full-time
Added 16 days ago
GR
Windows Systems Administrator - L2
Global Relay
Vancouver, BC
- Full-time
…solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and…
Added 16 days ago
CM
Workflow Automation & IT Support Specialist
Colonnade Management Inc.
Ottawa, ON
- Full-time
Added 16 days ago
Windows Systems Administrator - L2
Global Relay
Vancouver, BC
…solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and…
Added 16 days ago
M
Mobile Application Support Analyst
MethodHub
Toronto, ON
- Contract
Added 16 days ago
PF
Data Engineer 1
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
We have an exciting opportunity for a full-time Data Engineer to join our IT team in Langley, BC.
Added 16 days ago
KT
Cybersecurity consultant
Karmakarah Technologies Inc
Moncton, NB
- $45 to $50 CAD / hour
- Full-time
- Hybrid
Added 16 days ago
YT
Service Desk Analyst - Tier 1 (Weekend)
Yardstick Technologies Inc.
AB · Edmonton, AB
- Full-time
Added 16 days ago
B
Senior Data Quality Analyst
BDO
Calgary, AB · AB · Halifax, NS · Regina, SK
- Full-time
The Data Quality Analyst will play a critical role in analyzing and improving data quality acr
Added 16 days ago
B
Senior Data Quality Analyst
BDO
Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
The Data Quality Analyst will play a critical role in analyzing and improving data quality acr
Added 16 days ago
KT
Business analyst - computer systems
Karmakarah Technologies Inc
Moncton, NB
- $45 to $50 CAD / hour
- Full-time
- Hybrid
Added 16 days ago
KT
Data analyst - informatics and systems
Karmakarah Technologies Inc
Moncton, NB
- $35 to $40 CAD / hour
- Full-time
- Hybrid
Added 16 days ago
IC
Data Quality Analyst
IT Connex
Toronto, ON · Greater Toronto Area, Canada
- Contract
Quality Control (QC) Specialist – Enterprise Data Office
Added 16 days ago
D
Data Scientist
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $80 to $115 CAD / hour
- Contract
Certifications Required: Data bricks, programming, statistics certifications are an asset
Added 16 days ago
UO
Junior NLP Data Scientist
University of British Columbia
Vancouver, BC · UBCV | UBC Hospital - Detwiller Pavilion (DPAV)
- $5,692.25 to $8,179.5 CAD / month
- Part-time
Added 16 days ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
Added 16 days ago
CG
System Administrator (Microsoft F&O)
CORA Group
Markham, ON · Canada - Markham - Ontario
- Full-time
Added 16 days ago
JS
System Administrator (Microsoft F&O)
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
Added 16 days ago
FI
Business Systems Analyst - Murex, Treasury
FP Inc.
Toronto, ON
- $70 to $87 CAD / hour
- Contract
Validate that data extracted from the system contains all required fields and meets business requ
Added 16 days ago
NB
SAS Viya System Administrator
National Bank of Canada
Montreal, QC
- Full-time
A career as a SAS Viya System Administrator within the Cross-Functional Solutions, Acceleration and Data (STAD) team at National Bank means acting as a specialist in the administration and…
Added 16 days ago
G
CyberSecurity Specialist- Agentic AI
Galent
Toronto, ON · North York, ON
- Contract

Closed listing

Connex Telecommunications Inc.

Bilingual Tier 1 Technical Support Representative (AB)

AB, Canada

Wage: $19.50/hr

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Wage: $19.50/hr
Posting language: English
Posted: Aug 18, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

DependableIT is a growing outsourcing company that delivers customer service and technical support solutions to clients across North America and Europe. Our success is built on the strength of our people and the quality of service they provide every day.

We succeed when our employees succeed. Through coaching, feedback, collaboration, and continued development, we work to create an environment where team members feel supported, valued, and prepared to deliver their best.

Job Description:

As a Bilingual Tier 1 Technical Support Representative, you will assist customers with technical support needs in both English and French. Strong communication in both languages is required, as you will support customers through phone, chat, and ticket interactions.

In this role, you will help residential and business customers troubleshoot common technical issues involving home smart devices, mobile devices, printers and other peripherals, email access, account settings, connectivity concerns, and general software or hardware-related problems. On the business support side, you may also assist with software licensing questions, license adjustments, account access, order-related inquiries, and basic support for cloud-based services.

Day to day, you will investigate technical concerns, ask effective questions, identify the cause of the issue, provide practical solutions, and document each interaction accurately. This role requires patience, professionalism, strong problem-solving skills, and the ability to explain technical information in a simple and customer-friendly way while delivering excellent service in both English and French.

Hours of Operation:

Our department operates 24/7, 365 days a year and this role requires flexibility with scheduling. Shifts may include mornings, evenings, overnights, weekends, and holidays based on business needs. Candidates must be comfortable with rotating schedules and have full availability to meet the scheduling needs of the department.

Wage: $19.50/hr

Main Duties and Responsibilities:

· Monitor tickets for new customer requests, chats, tickets, and respond to customer inquiries within established service level timeframes in both English and French using Zendesk platform.

· Assist residential customers with common technical issues related to smart home devices, mobile devices, printers, email access, account settings, and general connectivity concerns.

· Diagnose customer concerns by asking clear questions, reviewing symptoms, confirming recent changes, and identifying the most likely cause of the issue.

· Provide remote support, including installation guidance, configuration assistance, account access support, and general device troubleshooting.

· Assist business customers through tickets and phone calls with account-related questions, email concerns, service inquiries, basic SaaS support, and general troubleshooting requests.

· Assist with basic Microsoft 365, Google Workspace, and similar cloud-service inquiries, including account access, email setup, password issues, and general user guidance.

· Support basic license-related requests, including license adjustments, order entries, discount applications, and general account updates as required.

· Escalate complex technical issues, advanced account concerns, or vendor-related issues to the appropriate support teams when required.

· Document all customer interactions, troubleshooting steps, outcomes, and next actions accurately in line with service delivery standards.

· Communicate clearly and professionally across all support channels.

· Handle multiple tickets, chats, calls, and follow-ups efficiently while maintaining quality, accuracy, and a positive customer experience.

The Ideal Candidate Will Have:

Call Center experience
Fluency in both English and French (Quebec or New Brunswick French preferred).
Strong technical background and troubleshooting skills
Excellent written and verbal communication skills in both languages.
Experience supporting Windows, macOS, and peripheral devices (printers, routers, IoT).
Familiarity with SaaS and cloud platforms (Microsoft 365, Google Workspace).
Strong organizational and multitasking skills in a high-volume environment.
Ability to work independently and take ownership of assigned cases.
A positive, team-oriented attitude and commitment to exceptional service.

Website:
www.dependableit.com

#INDHP

About employer

More about this job

Responsibilities

Provide bilingual technical support to residential and business customers via phone, chat, and tickets. Diagnose and resolve issues related to smart devices, software, connectivity, and cloud-based services while documenting interactions accurately.

Requirements

Requires fluency in both English and French and previous call center experience. Candidates must possess strong technical troubleshooting skills and familiarity with SaaS platforms and peripheral devices.

Skills

Technical support
Customer service
Troubleshooting
Bilingual
Zendesk
Microsoft 365
Google Workspace
SaaS
Hardware support
Software support
Communication
Problem-solving
Multitasking
Call center operations
Remote support
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Customer Service
Bilingual
Zendesk
Troubleshooting
Smart Home Devices
Mobile Devices
Printers
Connectivity
SaaS
Cloud Services
Microsoft 365
Google Workspace
Call Center
Windows
MacOS
IoT
Routers
Ticket Management
Remote Support
Software Licensing
Account Management
Hardware
Software
Communication Skills
Problem Solving
Multitasking
Documentation
Outsourcing
Technical Troubleshooting

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