Inside Sales Representative
- Saskatoon, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
We're currently seeking a dynamic Inside Sales Representative to join our team in Saskatoon. As the first point of contact for our clients which include General Contractors, Home Builders, Drywall, Roofing and Insulation contractors as well as the general public, the Inside Sales Representative will sell and educate customers on our variety of products and manage accounts in order to create an excellent customer experience.
Monday - Friday + rotating Saturdays (approx 1 Saturday per month)
Customer Service
Monday - Friday + rotating Saturdays (approx 1 Saturday per month)
Customer Service
- Greet customers and answer calls in a professional and courteous manner
- Provide assistance to customers through quoting and ordering process
- Produce packing slips for pick-up, delivered, or direct transactions
- Advise customers on use and care of merchandise
- Maintain customer files and manage customer accounts
- Execute the CRM process
- Keep up to date with new products
- Accept payment as outlined by Sales Policy and Procedure Manual
- Organize showroom merchandise
- Review stocking levels and ensure quantity is reasonable
- Design Showroom for client purchase optimization
- Complete opening and closing tasks
- Create a safe and clean environment within the showroom for all clients and employees
- Attend and present updates at sales meetings, where applicable
- Check orders for accuracy
- Additional duties that may be assigned by the Sales or Branch Manager
- Follow all Company Policies & Procedures
- High school diploma
- Sales experience and/or experience in the building supply industry is an asset.
- Quick learning capabilities.
- Excellent customer service.
- Excellent communication (both verbal and written), presentation and negotiation skills are required.
- Positive attitude and a desire to succeed within a team environment are very important.
- Satisfactory Criminal Record Check
- Base Salary + Commissions
- Company matching RSP plan
- Comprehensive benefits plan
- Full training provided both in sales and warehouse on product knowledge
- Opportunities for professional development
- Education reimbursement
More about this job
Responsibilities
Serve as the first point of contact for customers, provide product guidance, prepare quotes and orders, manage accounts, and deliver a positive customer experience. Maintain and organize the showroom, monitor stock levels, process payments and transactions, verify orders, and follow company policies and procedures.
Requirements
A high school diploma is required; sales experience or experience in the building supply industry is an asset. The role calls for quick learning, excellent customer service and communication skills, presentation and negotiation abilities, a positive team-oriented attitude, and a satisfactory criminal record check.
Skills
- Customer Service
- Sales
- Communication
- Presentation
- Negotiation
- Quoting
- Order Processing
- Account Management
- CRM
- Product Knowledge
- Merchandising
- Inventory Management
- Teamwork
- Attention to Detail
Benefits
- Company-Matching RSP Plan
- Comprehensive Benefits Plan
- Sales and Product Training
- Professional Development Opportunities
- Education Reimbursement
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Retail
- Construction
Keywords
- Inside Sales
- Building Supplies
- General Contractors
- Home Builders
- Drywall
- Roofing
- Insulation
- Customer Service
- Quoting
- Order Processing
- Packing Slips
- Account Management
- CRM
- Showroom Merchandising
- Inventory Management
- Product Knowledge
- Sales Policy and Procedures
- Payment Processing
- Criminal Record Check