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Added 12 mins ago
W
Senior Manager, Program Management
Walmart
Mississauga, ON
- Full-time
A key responsibility is driving cross-functional accountability for identified opportunities. The Senior Manager will work with Operations, Product, Technology, eComm, Supply Chain, and…
Added 12 mins ago
Area Manager II, YOW3
Amazon
Ottawa, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 12 mins ago
Area Manager II, YOW3
Amazon
Ottawa, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 12 mins ago
S
Senior Product Manager - SOTI Connect
SOTI
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
…most importantly, be part of a winning team. As the successful Senior Product Manager, you will be responsible for taking ownership of the product line life cycle from strategic planning to…
Added 12 mins ago
Area Manager II, YYZ7
Amazon
Caledon, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 12 mins ago
Area Manager II
Amazon
Ottawa, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 12 mins ago
AI
Business System Analyst - D365
American Iron and Metal
Montreal, QC
- Full-time
Reporting to the Manager, Financial ERP, the D365 Business System Analyst is responsible to identify and drive the successful delivery of enhancement opportunities in the Microsoft Dynamics…
Added 27 mins ago
A
Sr. Project Coordinator
AIIM
Toronto, ON · Scarborough, ON
- Full-time
We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our…
Added 27 mins ago
T
AI Platform - B2B Sales Manager
TP
Toronto, ON
- Full-time
Job Overview: As an Operations Manager, you will play a pivotal role in overseeing and managing a group of Cluster leads or clusters within our organization. Your responsibility is to…
Added 27 mins ago
DH
Financial Planning and Analysis Manager
Diploma Healthcare Group
Mississauga, ON
- $96,000 to $120,000 CAD / year
- Full-time
…analysis, and special projects. This role will liaise with senior management to prepare the business’ financial and strategic plans and work with the business to build annual budgets and…
Added 27 mins ago
L
Senior Field Engineer (FIFO)
Lycopodium
Prince George, BC
- Temporary
Reporting to the Construction Manager, the Senior Field Engineer will:
Added 27 mins ago
FR
Human Resources Director/Senior Manager
Foresight Recruitment Group
Mississauga, ON
- $115,000 to $130,000 CAD / year
- Full-time
Foresight Recruitment Group is partnering with an established Canadian real estate organization to identify an experienced and forward-thinking Senior Manager / Director, Human Resources.
Added 27 mins ago
CO
Manager, Fund Development (21-month contract)
Canadian Olympic Foundation
Toronto, ON
- Contract
The Manager, Fund Development is a dynamic individual who drives revenue through building relationships with individuals in support of shared philanthropic goals. Reporting to the Director,…
Added 27 mins ago
LS
Plant Manager – Food Production
Lock Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
The Plant Manager will oversee all day-to-day operations within the facility, including production, manufacturing, safety, and warehousing. This role is instrumental in driving continuous…
Added 27 mins ago
UO
Dental Assistant 2
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $5,317 to $5,772 CAD / month
- Full-time
This position- Dental Assistant II, would report to - Dental Assistant III or IV, that reports to the Senior Clinic Manager, Resources & Operations, who reports to the Clinic Director. This…
Added 27 mins ago
SL
Senior Manager, Quality Assurance and Financial Crime Operations – Canada
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Senior Manager, Quality Assurance and Financial Crime Operations is a senior individual contributor role within Canada Financial Crime Compliance, reporting to the Director, Financial…
Added 27 mins ago
Logistics Manager
Phantom Screens
Abbotsford, BC
Phantom Screens is looking for a Logistics Manager to make sure every customer gets the Phantom Experience. You will lead all shipping and outbound logistics, including domestic, USA and…
Added 27 mins ago
Customs Operations Specialist
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting to the Customs Compliance & Operations Senior Manager, the Classification Specialist plays a key role within the Customs team. This position supports the implementation,…
Added 27 mins ago
Fire Chief
The Corporation of The City of St. Thomas
St. Thomas, ON
Under the general direction of the City Manager, the Fire Chief is responsible for the strategic leadership, administration, and operational oversight of the Fire Department, including the…
Added 27 mins ago
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Portfolio Manager, Civil Training Programs
CAE
Montreal, QC
- Full-time
Strong aviation domain knowledge, ideally gained through direct experience in aviation training, flight operations, or operational training support.
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Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Added 42 mins ago
BF
Senior Manager, Digital and Customer Applications
BC Ferries
BC · British Columbia, Canada
- Full-time
As Senior Manager, Digital and Customer Applications, you'll lead the teams and technology behind these experiences, ensuring our customer-facing applications are reliable, secure, and…
Added 42 mins ago
LC
Personal Support Worker_FT-Perm
LOFT Community Services
Toronto, ON
- $53,776 to $55,109 CAD / year
- Full-time
Flexibility & Shift Coverage: Work rotating shifts, provide coverage as needed, and support overall program operations, including during the absence of senior staff.
Added 42 mins ago
K
Global Human Resources Manager
Kiocafe
Toronto, ON
- Full-time
KioCafé is seeking an experienced and proactive Global Human Resources Manager to oversee and manage HR operations across our offices in Canada, the United States, and China.
Added 42 mins ago
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Finance Manager
BGIS
Markham, ON
- Full-time
Conducts in-depth financial analysis and makes recommendations to Senior Finance and Operations Management

Constant Contact

Principal Product Manager - Billing & Platform

ON, Canada

$148,782 - $185,977 USD

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Job details

Pay: $148,782 - $185,977 USD
Posting language: English
Posted: Oct 27, 2026

Original job description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

We have an opening for a Principal Product Manager to own billing and platform at Constant Contact. This is a rare chance to shape one of the most connected systems in the company. Almost every team has a stake in billing, and you will be the person who brings their needs together into one clear strategy and a medium- to long-term roadmap. Success in this role comes from smart decisions, a smooth move to Stripe, and a billing platform the business trusts and can evolve quickly.

Billing is how every Constant Contact product turns into revenue, and hundreds of thousands of small businesses count on it. We are moving our billing from an in-house system to Stripe. At the same time, we are modernizing the platform every customer touches: how they sign in, what their plan lets them do, and the internal tools Finance and Support use to run the business.

You'll partner with our Billing Infrastructure and Growth & Enablement engineering teams, and work closely with Finance, FP&A, RevOps, Support, Sales and our Growth PMs.

The ideal candidate knows how money moves through a subscription business, is technical enough to shape engineering decisions, and is strategic enough to guide stakeholders and set direction.

What You'll Do

Own Billing & Payments Strategy: Set the vision and multi-year roadmap for subscriptions, plans and pricing, invoicing, payment methods, payment recovery, refunds and account changes. Decide what we build, in what order, and why.
Lead the Move to Stripe: Own our migration from an in-house billing system to Stripe Billing, including phasing, success metrics, testing, cutover and sign-off. Deliver a seamless experience for every customer.
Make Pricing Changes Simple and Fast: Make price changes, new plans and add-ons quick and easy to launch. Keep what a customer pays for in step with what the product lets them do.
Own Identity & Authentication: Partner with Engineering and Security on sign-in, single sign-on (SSO), account access and the identity platform behind them.
Modernize Internal Applications: Own the tools Finance, Support and Operations use to adjust bills, issue refunds and migrate accounts. Bring automation to the work these teams do every day.
Lead Across Stakeholders: Be the product lead for Finance, FP&A, RevOps, Support and Sales. Set priorities across them, explain trade-offs clearly and build alignment around the plan.
Make Billing Data Trustworthy: Define how billing works across our systems so reporting and revenue always line up. Support revenue recognition, audits and access controls.
Raise the Bar: Mentor other product managers and help set how product works across billing and platform teams.

Who You Are

An Experienced Platform Product Leader: You have 8+ years of Product Management experience in SaaS, with at least 4 years owning billing, payments, subscription commerce or a core platform.
Fluent in Billing & Payments: You know subscriptions, trials, upgrades and downgrades, proration, payment recovery, refunds, chargebacks, multi-currency and tax. You have worked with Stripe or a comparable platform such as Zuora, Chargebee, Recurly or Adyen. You understand how these platforms work under the hood.
Technically Credible: You can read an API spec and follow data across systems. You ask sharp questions about webhooks, retries, source of truth and rollback plans. You can write SQL to check a number yourself. Engineers value your judgment, and you engage confidently on estimates and design.
Strategic and Opinionated: You bring a point of view on what we should build and why. You think in quarters and years. You bring clarity to ambiguous problems. You can guide senior stakeholders toward the right sequence and keep their trust along the way.
Rigorous and Detail-Oriented: You have shipped a migration, cutover or pricing change with real customer and revenue stakes. You plan testing, rollback and controls from the start.
A Clear Communicator: You can explain a billing trade-off to an executive, a support agent and an engineer, and each of them gets it.
AI-Native and Curious: You already use AI tools to research, analyze data and move faster. It is part of how you work today.

Nice to Have

Led a migration from an in-house or legacy billing system to Stripe or another modern platform.
Identity and access experience: Okta, OAuth, OpenID Connect, SAML, SSO or multi-factor authentication.
Experience in a high-volume, self-serve SMB subscription business.
Partner or reseller billing, where a third party bills the customer.
Finance systems experience: ERP, CPQ, revenue recognition or SOX controls.
Experience mentoring senior PMs.

How We Work

We own outcomes.
We plan for the medium and long term and focus on what matters most.
We hold a high bar for billing accuracy.
We build in testing, rollback and controls from day one.
We solve problems at the root.
We use AI tools to move faster and see more clearly.
We give people autonomy and trust their judgment.

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$148,782 - $185,977 USD

Why You’ll Love Us:

We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). Click here for a full copy of our General Personnel Privacy Notice.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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More about this job

Responsibilities

You will lead the billing and payments strategy, including the migration from an in-house system to Stripe. Additionally, you will manage the platform roadmap, modernize internal tools, and align cross-functional stakeholders across finance, engineering, and support.

Requirements

The ideal candidate has over 8 years of product management experience in SaaS, with at least 4 years specifically in billing or platform domains. You must possess strong technical proficiency, including the ability to read API specs and write SQL, alongside experience in managing complex system migrations.

Skills

Product management
Billing systems
Stripe
SaaS
Subscription commerce
Platform strategy
API
SQL
Identity and access management
Revenue operations
Stakeholder management
Data analysis
Roadmap planning
Automation
Financial systems
Technical leadership

Benefits

Health insurance
Paid leave
Professional development opportunities
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Billing
Payments
Stripe
SaaS
Platform
Subscription
API
SQL
Identity
SSO
Finance
RevOps
Engineering
Roadmap
Automation
Migration
SMB
ERP
CPQ
Revenue recognition
SOX
Okta
OAuth
OpenID Connect
SAML
Strategy
Stakeholder management
Data analysis
AI

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