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Added 11 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
…across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health…
Added 11 mins ago
WC
(CAN) Team Leader Operations - Voice, DAYS - 6 Month Contract
Walmart Canada
Mississauga, ON
- Contract
Ensures that product is received, and orders are filled and shipped to the stores in a timely manner to maximize customer service.
Added 11 mins ago
FC
Warehouse Material Handler
Fronius Canada
Mississauga, ON
- Full-time
Fronius International is a technology leader having three Business Units: Perfect Charging, Perfect Welding and Solar Energy.
Added 11 mins ago
WF
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time
Whole Foods Market
Oakville, ON
- Part-time
Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a…
Added 11 mins ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
This is an outstanding opportunity for a proven leader who thrives in a fast-paced operational environment and is passionate about people, performance, and continuous improvement. You will…
Added 11 mins ago
WF
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time
Whole Foods Market
North Vancouver, BC
- Part-time
Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a…
Added 11 mins ago
CS
Réviseur ou Réviseure Bilingue (Contrat de 12 mois)/ Bilingual Editor (12-Month Contract)
Canadian Standards Association
Montreal, QC · CAN Montreal STDS
- $28.15 to $39.41 CAD / hour
- Full-time
…en tant que conseiller en rédaction auprès du personnel du Service de l’élaboration des normes et des membres des comités sur la mise en œuvre des directives, des lignes directrices et des…
Added 11 mins ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Added 26 mins ago
CO
Utility Operator III
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
…City of Fort Saskatchewan, you will be a trusted technical leader - guiding crews, solving complex operational challenges, and improving the maintenance of infrastructure critical to…
Added 26 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
Your work will directly influence employee and leader experience, service quality, operational efficiency and HR’s capacity to focus on higher-value work. It is a role for a leader who is…
Added 26 mins ago
B
General Repair Technician II
BGIS
Gatineau, QC
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 27 mins ago
W
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart
Pointe-Claire, QC
- Full-time
…through teaching and training . Ensures a high level of customer service while ensuring task…
Added 27 mins ago
Sales Associate
EssilorLuxottica Group
Rocky View, AB
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 27 mins ago
Retail Sales Associate
EssilorLuxottica Group
Abbotsford, BC
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 41 mins ago
CH
SHIFT LDR ENV SVCS
Covenant Health
Leader, SK
- Full-time
…Healthcare .” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan…
Added 41 mins ago
B
Cleaner
BGIS
Barrhead, AB
- Part-time
…for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and…
Added 41 mins ago
P
Material Planner
Puratos
Chilliwack, BC
- Full-time
At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients headquartered in…
Added 41 mins ago
CC
Snow Removal Heavy Equipment Operators/Salt Truck Drivers
Clintar Commercial Outdoor Services
Brampton, ON
- Part-time
…in North America providing Commercial Outdoor Services. As a leader in the landscape management industry, Clintar rewards high-performing employees with growth and development…
Added 41 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
…leur main-d’œuvre grâce à des technologies innovantes et à un service…
Added 41 mins ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Pointe-Claire, QC
- Full-time
…through teaching and training . Ensures a high level of customer service while ensuring task…
Added 41 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
…leur main-d’œuvre grâce à des technologies innovantes et à un service…
Added 41 mins ago
SI
Franchise Success Partner
Steamoji, Inc.
Vancouver, BC
- Full-time
…operations, and strengthen Steamoji’s position as an innovative leader in STEAM…
Added 41 mins ago
BA
FIRST IMPRESSIONS REPRESENTATIVE
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our…
Added 41 mins ago
BA
SALES - PRODUCT ADVISOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Self-motivation and a passion for customer service
Added 41 mins ago
EE
Ceiling Texture Technician, Empire Envelope
Empire Envelope
Calgary, AB
- Full-time
Our team is dedicated to being an industry leader and to building long-lasting relationships with customers and their people. We seek to deliver exceptional service, on time and of the…

Constant Contact

Principal Product Manager - Billing & Platform

ON, Canada

$148,782 - $185,977 USD

Apply About employer

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Job details

Pay: $148,782 - $185,977 USD
Posting language: English
Posted: Oct 27, 2026

Original job description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

We have an opening for a Principal Product Manager to own billing and platform at Constant Contact. This is a rare chance to shape one of the most connected systems in the company. Almost every team has a stake in billing, and you will be the person who brings their needs together into one clear strategy and a medium- to long-term roadmap. Success in this role comes from smart decisions, a smooth move to Stripe, and a billing platform the business trusts and can evolve quickly.

Billing is how every Constant Contact product turns into revenue, and hundreds of thousands of small businesses count on it. We are moving our billing from an in-house system to Stripe. At the same time, we are modernizing the platform every customer touches: how they sign in, what their plan lets them do, and the internal tools Finance and Support use to run the business.

You'll partner with our Billing Infrastructure and Growth & Enablement engineering teams, and work closely with Finance, FP&A, RevOps, Support, Sales and our Growth PMs.

The ideal candidate knows how money moves through a subscription business, is technical enough to shape engineering decisions, and is strategic enough to guide stakeholders and set direction.

What You'll Do

Own Billing & Payments Strategy: Set the vision and multi-year roadmap for subscriptions, plans and pricing, invoicing, payment methods, payment recovery, refunds and account changes. Decide what we build, in what order, and why.
Lead the Move to Stripe: Own our migration from an in-house billing system to Stripe Billing, including phasing, success metrics, testing, cutover and sign-off. Deliver a seamless experience for every customer.
Make Pricing Changes Simple and Fast: Make price changes, new plans and add-ons quick and easy to launch. Keep what a customer pays for in step with what the product lets them do.
Own Identity & Authentication: Partner with Engineering and Security on sign-in, single sign-on (SSO), account access and the identity platform behind them.
Modernize Internal Applications: Own the tools Finance, Support and Operations use to adjust bills, issue refunds and migrate accounts. Bring automation to the work these teams do every day.
Lead Across Stakeholders: Be the product lead for Finance, FP&A, RevOps, Support and Sales. Set priorities across them, explain trade-offs clearly and build alignment around the plan.
Make Billing Data Trustworthy: Define how billing works across our systems so reporting and revenue always line up. Support revenue recognition, audits and access controls.
Raise the Bar: Mentor other product managers and help set how product works across billing and platform teams.

Who You Are

An Experienced Platform Product Leader: You have 8+ years of Product Management experience in SaaS, with at least 4 years owning billing, payments, subscription commerce or a core platform.
Fluent in Billing & Payments: You know subscriptions, trials, upgrades and downgrades, proration, payment recovery, refunds, chargebacks, multi-currency and tax. You have worked with Stripe or a comparable platform such as Zuora, Chargebee, Recurly or Adyen. You understand how these platforms work under the hood.
Technically Credible: You can read an API spec and follow data across systems. You ask sharp questions about webhooks, retries, source of truth and rollback plans. You can write SQL to check a number yourself. Engineers value your judgment, and you engage confidently on estimates and design.
Strategic and Opinionated: You bring a point of view on what we should build and why. You think in quarters and years. You bring clarity to ambiguous problems. You can guide senior stakeholders toward the right sequence and keep their trust along the way.
Rigorous and Detail-Oriented: You have shipped a migration, cutover or pricing change with real customer and revenue stakes. You plan testing, rollback and controls from the start.
A Clear Communicator: You can explain a billing trade-off to an executive, a support agent and an engineer, and each of them gets it.
AI-Native and Curious: You already use AI tools to research, analyze data and move faster. It is part of how you work today.

Nice to Have

Led a migration from an in-house or legacy billing system to Stripe or another modern platform.
Identity and access experience: Okta, OAuth, OpenID Connect, SAML, SSO or multi-factor authentication.
Experience in a high-volume, self-serve SMB subscription business.
Partner or reseller billing, where a third party bills the customer.
Finance systems experience: ERP, CPQ, revenue recognition or SOX controls.
Experience mentoring senior PMs.

How We Work

We own outcomes.
We plan for the medium and long term and focus on what matters most.
We hold a high bar for billing accuracy.
We build in testing, rollback and controls from day one.
We solve problems at the root.
We use AI tools to move faster and see more clearly.
We give people autonomy and trust their judgment.

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$148,782 - $185,977 USD

Why You’ll Love Us:

We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). Click here for a full copy of our General Personnel Privacy Notice.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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More about this job

Responsibilities

You will lead the billing and payments strategy, including the migration from an in-house system to Stripe. Additionally, you will manage the platform roadmap, modernize internal tools, and align cross-functional stakeholders across finance, engineering, and support.

Requirements

The ideal candidate has over 8 years of product management experience in SaaS, with at least 4 years specifically in billing or platform domains. You must possess strong technical proficiency, including the ability to read API specs and write SQL, alongside experience in managing complex system migrations.

Skills

Product management
Billing systems
Stripe
SaaS
Subscription commerce
Platform strategy
API
SQL
Identity and access management
Revenue operations
Stakeholder management
Data analysis
Roadmap planning
Automation
Financial systems
Technical leadership

Benefits

Health insurance
Paid leave
Professional development opportunities
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Billing
Payments
Stripe
SaaS
Platform
Subscription
API
SQL
Identity
SSO
Finance
RevOps
Engineering
Roadmap
Automation
Migration
SMB
ERP
CPQ
Revenue recognition
SOX
Okta
OAuth
OpenID Connect
SAML
Strategy
Stakeholder management
Data analysis
AI

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