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Added 16 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
The Salesforce Product Owner bridges business strategy and technical execution across the enterprise ecosystem. In this role, you will own the platform roadmap, prioritize the sprint…
Added 1 day ago
GV
Senior Cybersecurity Engineer (Center of Excellence)
GE Vernova
Markham, ON
- $146,200 to $219,200 CAD / year
- Full-time
…new central team within the Grid Automation OT Cybersecurity Product Line, and it owns how cybersecurity is delivered on Grid Automation projects…
Added 1 day ago
IT Application Analyst (WMS)
Canada Cartage Group of Companies
Mississauga, ON
Support the warehouse RF & handheld equipment: administration, upkeep, refresh and training.
Added 1 day ago
QR
Directeur approvisionnements (panneaux)
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Exercer un leadership positif dans la gestion de changement (agir à titre d'agent de changement), la gestion de crise, l'atteinte des objectifs et le respect de la vision et des valeurs de…
Added 1 day ago
QR
Analyste- Gestion des prix de vente et analyse de données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Détenir un diplôme d’études universitaires (BAC) en administration des affaires (analyse d’affaires, finance ou tout autre domaine connexe).
Added 1 day ago
QR
Analyste - Gestion de Prix de Ventes et Analyse de Données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Détenir un diplôme d’études universitaires (BAC) en administration des affaires (analyse d’affaires, finance ou tout autre domaine connexe).
Added 1 day ago
Technical Product Owner - AI & Power Platform
Trail Appliances Ltd.
Richmond, BC
We're looking for a Technical Product Owner - AI & Power Platform to help shape how AI, automation, and low-code technologies create value across our business. This is an exciting…
Added 1 day ago
WC
(CAN) Regulated Pharmacy Technician
Walmart Canada
Penticton, BC
- Full-time
Collaborate with pharmacist in product release with the pharmacist reviewing the prescription and patient record. Pharmacist counseling is offered to patients who need it and the…
Added 1 day ago
KG
IAM Architect
Kinross Gold Corporation
Toronto, ON
- Full-time
…(formerly Azure AD), and the enterprise Identity Governance and Administration (IGA) platform. Sitting within the Enterprise Cyber team in IT, the Architect defines identity standards,…
Added 1 day ago
S
Principal Research Scientist
ServiceNow
Montreal, QC
- Full-time
Added 2 days ago
TC
Inforce Specialist / Branch Office Coordinator - temporary full-time
The Canada Life Assurance Company
Vancouver, BC
- Full-time
The Branch Office Coordinator/In-force Specialist is an in-office position responsible for general branch administration including office reception, handling incoming and outgoing mail, and…
Added 2 days ago
Senior Agentic AI DevOps Engineer
Siemens
Kitchener, ON
…infrastructure and CI/CD to reliability, observability, and the LLM/agent-ops layer that lets agentic developers across the organization build trustworthy, scalable, and measurable…
Added 2 days ago
D
Operations Support Agent, Entreprises
Desjardins
Bécancour, QC · Trois-Rivières, QC
- Full-time
The incumbent performs operations-related tasks associated with the business centre's product and service procedures. He or she also performs residual operations resulting from the…
Added 2 days ago
W
(CAN) Regulated Pharmacy Technician
Walmart
Penticton, BC
- Part-time
6. Collaborate with pharmacist in product release with the pharmacist reviewing the prescription and patient record. Pharmacist counseling is offered to patients who need it and the…
Added 2 days ago
CD
Innovation Manager
Constellation Dealer Group
Canada
- Full-time
AI product craft - specifies features precisely, evaluates output quality rigorously, decomposes multi-agent workflows, and diagnoses failure modes before they reach production.
Added 2 days ago
M
Cloud Solution Architect (CSA) - Cloud & AI Data
Microsoft
Ottawa, ON
- Full-time
Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common…
Added 2 days ago
M
Cloud Solution Architect - Security
Microsoft
Ottawa, ON
- Full-time
…connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution…
Added 2 days ago
M
Cloud Solution Architect - Security
Microsoft
Ottawa, ON
- Full-time
…connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution…
Added 3 days ago
I
Secure System Platform Engineer
IBM
Ottawa, ON
- $129,200 to $167,200 CAD / year
- Full-time
We build a product that is installed on our clients’ platforms, and we replicate their environments here in order to develop and test it.
Added 3 days ago
Senior Manager, Corporate Lending Services, Deal Team (GWO)
Scotiabank
Toronto, ON
…execution of the Bank’s Corporate borrower’s requests and effective administration of their credit facilities under various deal structures, where The Bank is the Agent Bank, participant…
Added 4 days ago
L
Senior Software Engineer
LyveChat
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
…mobile application, backend services, web experiences, and administration tools that support these…
Added 4 days ago
WC
(CAN) Regulated Pharmacy Technician
Walmart Canada
AB · Edmonton, AB
- Full-time
Collaborate with pharmacist in product release with the pharmacist reviewing the prescription and patient record. Pharmacist counseling is offered to patients who need it and the…
Added 4 days ago
CT
Business Systems Engineer, AI
Canadian Tire Corporation
Oakville, ON · Toronto, ON
- Full-time
…at the intersection of business analysis, process design, AI agent development, and Atlassian platform…
Added 4 days ago
W
(CAN) Regulated Pharmacy Technician
Walmart
Edmonton, AB
- Full-time
6. Collaborate with pharmacist in product release with the pharmacist reviewing the prescription and patient record. Pharmacist counseling is offered to patients who need it and the…
Added 4 days ago
Manager - Lending Services, Corporate Credit (GWO)
Scotiabank
Toronto, ON
…generated by GBM and other BNS units wherein the Bank is an agent, participant lender or direct lender in a credit facility. The incumbent is responsible for supervising a team of Assistant…

Constellation Dealer Group

Innovation Manager

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 22, 2026

Original job description

Innovation Manager - VoIP & Intelligence

Business Unit: Initiatives

Location: Canada / USA

Travel Required: Up to 30% travel across North America

Company Summary

Constellation Dealership Software provides mission-critical software to some of the largest, most successful dealerships in North America, UK and Australia. We value long-term relationships with our clients, with most of our revenues flowing from recurring revenues. We are part of Constellation Software Inc., a Canadian-listed corporation with an average compound growth rate of 28% per annum over the past 10 years. Constellation’s mission is to acquire, manage, and grow market-leading vertical market software businesses that develop specialized, mission-critical software solutions for the specific needs of the industries they

serve.

Position Summary

The Innovation Manager will lead our Voice & Communications initiative - a cloud-based VoIP platform built for dealerships across equipment, RV, marine, powersports, and related segments - from early-stage development through real-world adoption, commercial launch and growth. This initiative replaces legacy dealer phone systems with a modern, AI-enabled communications platform integrated with dealership management and CRM systems.

This is a hands-on product management role that requires direct engagement with dealerships to understand communication workflows, validate product-market fit, and guide the solution through pilot and rollout phases across diverse operating environments. The role operates with an entrepreneurial, Lean Startup mindset, balancing product development, customer adoption, and overall business viability.

You will define the product direction, shape AI-enabled capabilities such as call transcription, summarization, and intelligent routing, and partner closely with Engineering to deliver a practical, scalable solution across dealership verticals. In parallel, you will drive pricing, packaging, and go-to-market efforts, ensuring the initiative delivers measurable value to customers while meeting financial objectives.

This role is accountable for both product quality and business outcomes and is expected to operate as a startup within Constellation - driving the initiative from concept through sustained growth.

Key Responsibilities

Develop the business plan for the Voice & Communications initiative and own adoption, revenue growth, and overall financial performance, including how AI-driven capabilities contribute to differentiation and value.
Build and validate financial models - pricing, cost structure, and expected returns - and present go/no-go recommendations to Executive Leadership at key stage gates.
Engage directly with dealerships to understand communication workflows, validate product-market fit, and identify early adopters; lead pilot programs and work through implementation, pricing, and adoption challenges.
Participate in early-stage sales efforts - customer conversations, pilot agreements, and initial deployments - helping secure founding customers and refine the go-to-market approach.
Define the product vision and core capabilities of the VoIP platform, including AI-enabled functionality such as call transcription, summarization, intelligent routing, and workflow automation, ensuring AI delivers practical, measurable value within dealership operations.
Drive the transition from pilot to broader deployment, evolving the solution from MVP to a scalable offering by improving onboarding, usability, reliability, and AI performance based on customer feedback and usage.
Define and refine pricing and packaging, and continuously evaluate performance across adoption, revenue, cost efficiency, and the impact of AI-driven capabilities.

Required Qualifications

Bachelor’s degree in Business Administration, Computer Science, Finance, or a related discipline, or equivalent experience.
Experience in Product Management, Business Development, or a similar role with ownership of a product or initiative from concept through delivery and adoption.
Experience working directly with customers or end users to understand workflows, validate solutions, and drive adoption.
Strong understanding of business processes with the ability to identify opportunities for product or service improvements.
Experience with VoIP, UCaaS, or cloud communications platforms strongly preferred.
Familiarity with AI-driven capabilities such as transcription, natural language processing, or workflow automation, and the ability to apply them in practical business use cases.
Experience in dealership, ERP, or vertical SaaS environments is an asset.

Competencies

Entrepreneurial mindset; thrives in lean, startup-style initiative environments with limited process and high ownership.
Strong cross-functional influencer; able to move engineering, commercial, and executive stakeholders without direct authority.
AI product craft - specifies features precisely, evaluates output quality rigorously, decomposes multi-agent workflows, and diagnoses failure modes before they reach production.
Sound judgment on trust and compliance - designs human-in-the-loop checkpoints, call-recording consent flows, and escalation rules appropriate for mission-critical dealer software; communicates tradeoffs clearly to leadership.
Financial discipline - builds financial models, translates platform and AI costs into dealer subscription pricing, and applies the same rigor to per-call token spend as to any other line item.

Salary Range (Ontario & BC Only):The estimated base salary range for this role is CAD$100,000 - CAD$150,000 plus commission yearly. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.

Human-Centered, AI-Supported: We may use AI tools to support and streamline parts of our recruitment process, such as scheduling, and note-taking. AI helps us work more efficiently and consistently, but it never replaces human judgment. All hiring decisions are made by people not machines. Interviews are conducted by real team members who want to get to know you and your experience. AI is used to reduce bias, improve fairness and streamline processes, while keeping human connection and individual stories at the heart of our process.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.

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More about this job

Responsibilities

Lead the Voice & Communications initiative from product concept and customer validation through pilots, commercial launch, and scalable growth. Own product direction, AI-enabled capabilities, pricing, go-to-market execution, adoption, revenue growth, and financial performance.

Requirements

Requires a bachelor's degree in business, computer science, finance, or a related field, or equivalent experience, along with experience owning a product or initiative through delivery and adoption. Candidates should have customer-facing product or business development experience, strong business-process understanding, and familiarity with VoIP or cloud communications and practical AI applications; dealership, ERP, or vertical SaaS experience is an asset.

Skills

Product Management
Business Development
Financial Modeling
Pricing Strategy
Go-To-Market Strategy
Customer Engagement
Product-Market Fit Validation
VoIP
Cloud Communications
Artificial Intelligence
Natural Language Processing
Workflow Automation
Cross-Functional Leadership
Pilot Program Management
Product Adoption
Compliance and Risk Management

Visa sponsorship

Not detected in the job text

Keywords

Voice Over Internet Protocol
Unified Communications As A Service
Cloud Communications
Dealership Management Systems
Artificial Intelligence
Call Transcription
Call Summarization
Intelligent Routing
Natural Language Processing
Workflow Automation
Lean Startup
Minimum Viable Product
Product-Market Fit
Financial Modeling
Pricing And Packaging
Go-To-Market
Pilot Programs
Vertical SaaS
Enterprise Resource Planning
Call-Recording Consent
Human-In-The-Loop
AI Cost Management

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