Jobs in Canada

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Added 7 mins ago
CG
Maintenance Coordinator
Compass Group Canada
ON · Algoma Unorganized North Part, ON
- Full-time
Lead daily/weekly maintenance huddles and outage communications, issue clear contractor work packs, coordinate site access/inductions, and support SOW/PO setup and invoice verification…
Added 7 mins ago
MR
Assistant Professor, Indigenous Studies
Mount Royal University
Calgary, AB
- Part-time
Added 7 mins ago
TU
HR Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…timelines, nomination processes, eligibility reviews, adjudication support, preparation of committee materials, communications, award records management, and continuous review of…
Added 7 mins ago
TU
Head Coach and General Manager - Men's Soccer
The University of British Columbia
Kelowna, BC
- Full-time
Reporting to the Director, Varsity Sport, this position works in support of and acts in accordance with the strategic direction and initiatives of the Heat Athletics & Recreation…
Added 7 mins ago
CS
Senior Account Manager
Clever Samurai
Mississauga, ON
- Full-time
…relationships and lead the successful delivery of marketing and communications programs across the 5th business Group of…
Added 7 mins ago
WI
Executive Assistant
WSP in Canada
Ottawa, ON
- Full-time
WSP is seeking an experienced Executive Assistant to support the Executive Vice President for the Property & Buildings Sector.
Added 7 mins ago
WI
Executive Assistant
WSP in Canada
Gatineau, QC
- Full-time
WSP is seeking an experienced Executive Assistant to support the Executive Vice President for the Property & Buildings Sector.
Added 7 mins ago
Manager, Federal Agencies & Marine Authorizations, Pacific Link
Trans Mountain
Calgary, AB
…authorization strategy for the Project. This role will also support regulatory review and authorization activities for the marine terminal scope of the…
Added 8 mins ago
I
QA/QC Field Inspector - Electrical (Canal Flats)
IREN
Canal Flats, BC
- Temporary
…camp-based role working a 14 days on / 7 days off (14&7) rotation in support of the project's 24-hour, two-crew (A/B) construction schedule. Camp accommodations, meals, and site…
Added 8 mins ago
C
Communications Specialist, Claims
Co-operators
AB · Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Calgary, AB · Edmonton, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 22 mins ago
Sales Associate - Amherst
Rogers Communications
Amherst, NS
Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
Added 22 mins ago
Sales Associate
Rogers Communications
Sherwood Park, AB · Edmonton, AB
Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
Added 37 mins ago
R
Coordinator, Digital Marketing
RBC
Toronto, ON
- Full-time
…and keeping advisors informed every step of the way. You will support the web team by actioning website change requests from investment advisors and their teams, managing the WMC marketing…
Added 37 mins ago
Customer & Community Marketing Manager
ContactMonkey
Toronto, ON
You have an educational or work background in internal communications
Added 37 mins ago
CH
Sous Chef (contract)
Covenant House Toronto
Toronto, ON
- Part-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 38 mins ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
…timelines, nomination processes, eligibility reviews, adjudication support, preparation of committee materials, communications, award records management, and continuous review of…
Added 38 mins ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…timelines, nomination processes, eligibility reviews, adjudication support, preparation of committee materials, communications, award records management, and continuous review of…
Added 38 mins ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
…timelines, nomination processes, eligibility reviews, adjudication support, preparation of committee materials, communications, award records management, and continuous review of…
Added 38 mins ago
K
Senior Manager, Data Platform(s) Architect, Data & AI
KPMG
Montreal, QC
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 38 mins ago
CH
Case Manager (Anti Human Trafficking)
Covenant House Toronto
Toronto, ON
- Full-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 38 mins ago
CG
Maintenance Coordinator
Compass Group Canada
Montreal, QC
- Full-time
Lead daily/weekly maintenance huddles and outage communications, issue clear contractor work packs, coordinate site access/inductions, and support SOW/PO setup and invoice verification…
Added 38 mins ago
DC
Manager, Student Services
Douglas College
New Westminster, BC
- Full-time
…and will manage (lead, organize, and administer) programs and support services that complement students’ academic and career objectives at Douglas College. The Manager will also initiate…
Added 53 mins ago
R
Gestionnaire de programme – Culture qualité / Quality Culture Program Manager
RTX
Longueuil, QC
- Full-time
Animer des ateliers, des forums destinés aux employés et diverses activités de mobilisation, avec le support des méthodes CORE.
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Full-time
Read and action store communications on in-store web
Added 1 hour ago
Vice President, Brand Health Tracking
Ipsos
Toronto, ON
…business growth, while ensuring junior team members have the support, training and guidance necessary to execute high-quality tracking programs efficiently and…

ContactMonkey

Customer & Community Marketing Manager

Toronto, ON, Canada

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Join our Marketing team, where you'll build our customer marketing motion from the ground up. As our Customer & Community Marketing Manager, you won’t just run campaigns behind the scenes. You will turn our customers into champions, not just inside their companies, but out in the market: at events, on stage, in communities and in their peer circles.

You'll report to our Director of Marketing and team up with the Events, Product Marketing, RevOps, Sales and CS teams to help us grow and expand existing customers. Expect smart people, big goals and plenty of room to make your mark.

What you'll own 🚀

Advocacy and community

- Build new customer programs like ContactMonkey customer awards and a Customer Advisory Board that help shine a spotlight on our users
- Work with our events team to coordinate customer involvement at industry events, webinars, dinners, and more
- Recruit our happiest customers to advocate for us by speaking at industry events, on webinars, case study stars, event hosts - even hiring some as advisors or influencers.
- Ask for reviews, referrals, and intros as part of your ongoing interactions with customers - and track them like any other pipeline.
- Keep track of engaged customers, surfacing warm opportunities to Sales and CS, and closing the loop after every event or program.
- Help the marketing team turn your conversations with customers into content: short video clips, testimonials, case studies, LinkedIn posts.

Customer comms and lifecycle

- Execute digital customer comms including newsletters, in-app notifications.
- Partner with product marketing on product comms and ensuring new launches get in front of customers.
- Launch customer campaigns that drive upsell and expansion opportunity, pipeline, and revenue, reporting on what's driving results and where to double down

Measure, test, and optimize

- Partner with RevOps to track and analyze performance of customer initiatives across the full funnel: event attendees, MQLs, SQOs, referrals, new advocates.
- Review your campaigns weekly, produce insight summaries, and contribute to quarterly campaign reviews.
- Feed learnings and insights from your time with customers back to the rest of the marketing team to keep messaging sharp.

What you bring to the table 💪

You have 3+ years of experience in customer marketing, growth marketing, or community at a B2B SaaS company
You have the ability to work independently and be a self-starter with a desire to test new, out-of-the-box ideas
Comfortable using marketing automation tools (Hubspot) and CRMs (Salesforce)
You bring AI literacy and have used it across previous roles, from drafting campaign briefs and optimizing email copy to interpreting performance data and generating ongoing insights.
You are a team player and able to confidently work cross-functionally with sales reps, CS and GTM leadership
You’re excited about the opportunity to meet our customers IRL and are up for some travel to events (~20%)
You value in-person collaboration and are able to join us in our Toronto office 3 days a week

Bonus points if… ⭐

You have an educational or work background in internal communications
Experience in a high-growth or SaaS organization
Any B2B marketing, Salesforce, Google Ads or HubSpot Certifications are a bonus
You're proud of some of the customer marketing campaigns you've run in your career, and have quantifiable results to show for it
You're a marketer who knows that "growth" means more than just lead gen and MQLs

What's in it for you 🎁

🏥 100% employer-paid benefits + a Health Spending Account from day one 🌎 Work from anywhere in the world for up to 20 days a year 💰 Stock options, so you own a piece of what we're building 💲 RRSP Group Savings Plan 🏝 A generous vacation package to fully unplug 📚 A personal development budget to keep levelling up 🧖 One personal day + two volunteering days to give back 🎂 Your birthday off 🍎 Five health days a year 💼 A beautiful downtown Toronto office, stocked with all the best snacks

The details 💵

The salary range for this role is $115K-$130K + bonus. Where you land depends on your experience, skills and our internal compensation framework, so pay stays fair across the team. Got questions about pay? Ask anytime. We're an open book throughout the process.

This is a net new role based in our downtown Toronto office at King and Spadina. We're together in the office 3 days a week, because the best ideas happen in person (and so do the snack runs).

Who we are 🐵

We're a team of curious, driven people changing how companies talk to their employees. Brands like Pepsi, Adidas, Panasonic, Dyson and many more use ContactMonkey to make internal comms go from ignored to engaged.

Our all-in-one platform lets teams build, send and measure internal emails right from Outlook or Gmail, with a drag-and-drop email builder, engagement tools and analytics that show what's actually landing. The result? More opens, more clicks and more conversations.

We've been growing fast, and we're just getting started:

🏆 Ranked by the Globe and Mail as one of Canada's fastest-growing companies
📈 Named to the Deloitte Technology Fast 50™ in 2023, 2024 and 2025
🚀 Named to the Deloitte Technology Fast 500™ in 2023, 2024 and 2025 as one of North America's fastest-growing companies
💸 Raised a $55M Series A in 2023

Everyone belongs here 💚

We build products for diverse workplaces, and the best way to do that is with a diverse team. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We want every candidate to have a great, accessible experience. If you need any accommodations or adjustments during the interview process or beyond, just let us know and we'll make sure the right support is in place. We're always working to improve, so we welcome your feedback, too.

A quick note on AI 🤖

We use AI to take notes during interviews. All applications and interviews are reviewed by real humans on our Talent Acquisition team. Our applicant tracking system uses AI to help with workflows and keep the hiring process running smoothly.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

You will build and manage customer advocacy and community programs to turn users into brand champions while coordinating customer involvement in events and webinars. Additionally, you will execute digital customer communications and partner with RevOps to track and optimize the performance of customer initiatives across the funnel.

Requirements

The role requires 3+ years of experience in customer marketing, growth marketing, or community management within a B2B SaaS environment. Candidates must be proficient in marketing automation tools like HubSpot and Salesforce, possess AI literacy, and be able to work from the Toronto office three days a week.

Skills

Customer marketing
Growth marketing
Community management
B2B SaaS
Marketing automation
Hubspot
Salesforce
AI literacy
Cross-functional collaboration
Campaign management
Content creation
Data analysis
Internal communications
Event coordination

Benefits

Health insurance
Health spending account
Stock options
RRSP group savings plan
Vacation package
Personal development budget
Volunteering days
Birthday off
Health days

Visa sponsorship

Not detected in the job text

Keywords

Customer Marketing
Community Marketing
B2B SaaS
HubSpot
Salesforce
Marketing Automation
Customer Advisory Board
Advocacy
Lifecycle Marketing
RevOps
Product Marketing
Internal Communications
Campaign Management
Data Analytics
Lead Generation
Upsell
Expansion
AI Literacy
Event Marketing
Customer Success

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Work requirements

Jobs in Canada